31 reviews about Fish Haven

verified email - 23 Mar 2024

Don't take advice from fishhaven

I don't recommend this business the bloke who runs it doesn't have a clue what he's talking about people go to sea view aquarium centre their knowledge is 100%

Approximate cost: $28

check icon I found this business on Word of Mouth
verified email - 08 May 2023

I’m extremely unimpressed by the high prices and attitude of the owner.
A nice place for a wander but they lack competition and I don’t think they are worth the cost.

Approximate cost: $200

jason-t230 23 Mar 2024

Is attitude is so disrespectful I recommend sea view aquarium Centre the blokes in that place know what they're talking about

23 Feb 2022

Well by reading all these nasty comments seriously I don't know what the heck is wrong with all you, the people and lady owner was so lovely and very knowledgeable with her information and couldn't of helped me more, the shop was very neatly organized with loads to choose from with all different stuff, from pond owners

25 Jun 2021

One of the best stocked and helpful shops I’ve been to.AAA rating

verified email - 29 Dec 2019

Save fish haven and the animals

gf.me/u/w9gjw2
Help me save the pets Please donate to my go fund me to purchase this business.
These animals need proper care

Please donate to a worthy cause I want to get local schools involved and provide training in aquaponics and aquarium management and providing a community Aquaponics garden at the back of the property and turning the front rooms into holding coral frag tanks and a predator room.
Thank you

Approximate cost: $250000

31 Jul 2019

Fish haven is the best and cleanest shop I've been into not like those other ones always friendly and good information when you need it you people need to grow up the staff there are always working hard and they have everythink you need keep up the awesome work you guys

14 Jun 2019

Well you know what I think the 3 staff that help run this massive shop do amazing job.
# tanks always full
#clean glass and tanks.
#largest variety of stock.
#always happy to offer advice over phone or have come in.
# reptiles are always being cleanned out and fresh water put in.

Think you can do better how about you work in one for a day You probs won't last a week.

mayc513 22 Jun 2019

Wouldn't take much to do better. They are very rude and very quick to play the blame game when something goes wrong. Not surprising they are GOING OUT OF BUSINESS!!!! Buyer Beware - regardless of the prices!

verified email - 25 Jan 2019

I went there to get a mouse bottle and fortunate enough they sold big 1 litre ones. Unfortunately the first one I bought didn’t work so I went back and bought a new one didn’t worry about the old one and turns out the new one doesn’t work so I went back today and they said nothing we can do about it. They should do something because the item is faulty. Also it was a tight space and the workers wouldn’t move from cleaning so I could get through.

Approximate cost: $30

may2019a 11 May 2019

Not surprising you had issues with Fish Haven. They blame the customer for causing the problem and then refuse to honour the refund. Had a similar issue. The place is in financial trouble and they are trying to sell it, hence why when they get your money they don't want to give it back. They have a very bad reputation and treat customers very badly. Thankfully they won't be around much longer!

verified email - 15 Sep 2018

There are many reasons not to shop at Fish Haven. Firstly they are overpriced. Secondly the customer service is appalling. Thirdly the shop is dirty, everything is covered in a thick layer of dust, I doubt anything has been cleaned in years. Finally and most importantly the animals are not very well looked after. Snakes showing obvious signs of mites. Overcrowded bearded dragons resulting in many missing tails and toes. I stood next to a rat "cage" if you could call it that, it was actually just a tub with about 30 rats crammed inside it, it stank like urine and all the rats were sneezing because the ammonia burns the respiratory tract and causes infection. There are many other pet stores around Adelaide with better prices, products and services. I recommend Seaview Aquariums or Gully Reptile Centa.

10 Sep 2018

Passionate, hard working, amazing family!!
Anyone that cries poor customer service was probably being a “poor customer”!!
The customer is not always right!

I have seen these amazing people be ever so patient with some customers that would have made me lose my mind!!

Keep up the great work Fish Haven!!!

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