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17 reviews about Fivestar Locksmith

verified email - 28 Jan 2016

Hi All, I used Fivestar Locksmith. We had Tom who attended our property twice to fix our locks. He was extremely polite, prompt and professional. Nothing was too much trouble. I would highly recommend Fivestar Locksmith. Great Job.
Thanks
Lori

verified email - 21 Jan 2016

I had a guy called Tom and he was amazing, he showed up early and was very friendly (fantastic customer service) and gave me some great advice on how to keep my locks in good shape.

08 Dec 2015

Great quick service that showed up on time and was easy to organise. Will definitely be using these guys again and be recommending them to all.

17 Nov 2015

Damian from Five Star Locksmiths installed a new lock on our front door on the weekend. He attended at short notice and provided excellent customer service. I was very pleased with his work and would definitely use again. Highly Recommended!

Approximate cost: $180

verified email - 13 Jan 2015

Excellent service.
Jonel(?) was polite, friendly, efficient and thorough. He was courteous on arrival, immediately took his shoes off without asking and was apologetic in advance of causing (necessary) noise in front of the baby.

He quickly removed the broken key from the lock. Identified the problem as the size of the chamber and then hollowed it out. Then when the regular door handle wasn't catching, he hollowed that out too.

He quickly cut two keys for us as also. The cost of the lock was slightly higher than another quote I got, but was great value for the all-in service we received.

We were told we'd get a call 30 − 45 mins in advance of arrival. They had the ability to come an hour earlier than scheduled and called 25 mins beforehand to see whether that would be ok. Jonel went out of his way to explain why he was running early too.

Based on this experience, I would highly recommend.

Work Done: Removed broken key from lock, hollowed out bolt chambers, cut keys

01 Oct 2014

Glenn from FiveStarLocksmiths redid the 2 Locks in our house with short notice on the weekend. We are really appreciative of the work and timeliness. I happily recommend FiveStarLocksmith and will use them next time.

Approximate cost: $160

verified email - 15 Sep 2014

Had door deadlocks replaced and was able to do both doors with the same key. One door had key stuck in the existing lock which was not secure. They came at the agreed time and was able to complete everything quickly so that we were able to go back to work.

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