Flagworld.com.au

I recently had a frustrating experience with Flagworld, and I feel compelled to share my concerns. This was my second order with the company; my first experience was positive, and I was pleased with the product. However, after some general wear and tear, we decided to order a new flag and turned to Flagworld once again.

When the new flags arrived, one of my staff members encountered a serious issue while unpacking them. Sharp plastic shards, reminiscent of fiberglass, got lodged into her skin. Naturally, we returned the flags to Flagworld for assessment, hoping for a resolution.

Unfortunately, their response was disappointing. They claimed there was nothing wrong with the flags and dismissed the problem as not being a result of their manufacturing. The only solution they offered was to return the same flags that posed a safety risk, which I had already indicated we could not use.

Given this lack of support and concern for customer safety, I cannot recommend Flagworld. There are many reputable flag-producing businesses that stand behind their products, offering refunds or working collaboratively to resolve issues. Sadly, this company showed no willingness to assist, which has left me very disappointed. I hope others consider this before placing an order.

Approximate cost: $550

The service right from the very start was first class, working in a service industry myself I like to keep my clients well informed & this they do very very well.

The product itself was quite simply brilliant & quality is second to none, I'd just like to make a special thanks to Bek & Rene for making this happen for us here as this was a custom order with a super brand - well done & thanks a million!

Cheers,
Mark Whybrow

Approximate cost: $1,500

looked every where to buy my american flag and found one here at prive was a but much but got the flag i was after staff were very helpfull and had a enjoyable time shopping here and left very happy cheers

Approximate cost: $50

The staff and Flagworld were very friendly and helpful during the whole process, in particular Lilly. I received follow up emails and phone calls to confirm the status of my orders. Thank you for making this a quick and easy process for ordering.

Approximate cost: $392

We recently had 11 new banners provided by Flagworld to join our existing collection. Some of these banners were from their standard range and others were of our own design and also from images we provided. The service was excellent and they followed up and double checked to ensure that we were completely happy with the quality and length measurements of all our banners. The finished products are great - and the image quality is impressive. It is wonderful to see these wonderful banners on display in our community

Approximate cost: $3000

We got 20,000 hand-held wavers (flags) for an Etihad Stadium event. The quality was great, delivery timely and the people were friendly and extremely helpful. We had a very tight timeframe in which to have these done and they accommodated this for us with smiles. Definitely highly recommend.

We had 10 Open for inspection and Auction flags produced and experienced fantastic customer service with an excellent finished product. What more could you ask for? Very happy!! Thank you Rene

We had company flags made up, as well as placed an order for some country flags.

Flagworld had to recreate the artwork, and they got back to me promptly every time a change was requested. They made the process easy and stress free.

Thanks again, for making my job so much easier

Approximate cost: $2,000.00

Supply of flags for our school, with very fast delivery, usually overnight or the next day and they have a great selection.

We had 10 flags produced with a very short lead time. Rene at Flagworld was so helpful - she really bent over backwards to ensure we had them made and delivered on time. They looked amazing and we will be sure to use Flagworld in the future should we need any more flags produced.

We had 7 flags in all made for our sporting association: 2 x large and 5X medium.
Design created and produced by Flagworld

Good quality flags and customer service. Helped to get the one I wanted. Would highly recommend Flagworld.

We ordered a bundle of flags and poles all of which were of great quality. The staff were very friendly and had great customer service

I ordered a flagpole and flag for my father for Christmas and the package arrived within 3 days of my ordering it. My Dad was chuffed.
Well done Flagworld

Approximate cost: $218.00

We had two flags made for us. Nothing was too much trouble. Quality was great. We will definately trade with Flagworld again.

Socks/sleeves for event gantry. Staff were very friendly and willing to help, even with tight timelines. There was a slight hiccup with production, however they did all they could to fix the problem and we received a great product in time.

Great website, very easy to order online. If I have any extra questions, the staff email me promptly and efficiently. Great quality product, highly recommended