Frangipani Baby

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Reviews (50)

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verified email - 04 Aug 2015

There is nothing better then having your arms free whilst also being close to bub... a lifesaver for shopping!

10 Mar 2015

I was wanting a baby wrap that would suit my baby's needs, and was unsure what to buy as a first time wrapper... So, after being directed to Frangipani Baby by a friend, I emailed Tara to ask for help selecting a wrap. She emailed me with a response inside 24 hours with direct links to the products she felt would best suit our needs. There was a selection of very affordable wraps and I found exactly what I wanted easily. She also arranged local pick up for me so I could save even more money (things get tight when you are home with lilúns!) and once i was able to order I had the wrap in my hands on the next business day! Fantastic product - the Calin Blue wrap - and i would recommend Frangipani Baby to ANYONE who wants not just a baby wrap but the help and support needed when using them for the first time.

verified email - 18 Feb 2015

Fairly easy website to navigate. Felt secure giving all my details. I ordered during a seasonal break and I had a message almost immediately saying there would be a delay due them being on holiday. It was a very personable experience & I also had direct communication with Tara about a question I had in regards to shipping. Really easy and friendly experience. Will order again.

verified email - 17 Feb 2015

Quick delivery, had a few enquiries with regard to my order and they were promptly addressed, and Tara was very friendly. Free natural parenting magazine and sample included. Lovely experience, no problems whatsoever.

11 Feb 2015

Ordered online. Friendly communication, helpful when i needed to change the postage option, understanding and kept me up to date. Received a free natural parenting mag and tea bag in my parcel. Fast turnaround from ordering to delivery.

Approximate cost: $50

10 Feb 2015

The wrap that i purchased from the Frangipany Baby is so comfortable, you dont feel like your wearing a baby on your front!

Approximate cost: $80-$90

10 Feb 2015

Fast friendly helpful!! Thank you Tara. I love wearing my little man. My Rs is beautiful. The fabric is lovely.

10 Feb 2015

Awesome communication, I really feel I like I was buying from a mate, it felt like i was the only person they had to deal with
it is a very personable experience,

Approximate cost: $210

10 Feb 2015

Fast delivery, product exactly as described. Beautiful fabric. Even came with wrap and care instructions which i was impressed with. Will recommend and buy more in the future.

Approximate cost: $70

05 Feb 2015

When I started looking for a wrap I was quite overwhelmed with all the different styles from lots of different places, frangipani baby was good because it was easy to compare the the wraps. The owner was Lovely to deal with and could not be happier with my little person wrap!

Frangipani Baby 10 Feb 2015

Yay! Thanks so much Ashlea!

I love offering that personal service and helping people choose their dream carrier/wrap.

30 Dec 2014

So quick and easy to purchase from the site. Clear description and really Surprised how fast it arrived during the holiday season! Amazing!

Frangipani Baby 10 Feb 2015

Thanks so much!

It's almost easier to post in the holidays because my husband is home for the kids! ;)

verified email - 11 Dec 2014

As a first time mum with no previous experience with wraps, slings or carriers I wasn't sure which would best suit my needs. Tara at Frangipani Baby was very helpful with the advice she provided, and once I had made my decision she dispatched my order really quickly. Not only that but she popped a personal note in the package which made me feel valued as an individual customer and not just a random online order. The wrap itself is beautiful and well-made. Overall, I am really happy with my experience with Frangipani Baby.

Frangipani Baby 10 Feb 2015

Thank you so much for your comments.

The reason I work at Frangipani Baby is because I want to help new mamas (and dads!) with their wrap/carrier choices! So, it's really nice to hear that the effort I put in helps.

xx

verified email - 10 Dec 2014

As expected in terms of product and delivery (as described and pictured on the site), but a handwritten note and small token of appreciation made the transaction personal and extra special. All correspondence was also delightful.

Frangipani Baby 11 Dec 2014

Oh thanks so much.

We like to put a personal touch on all our items.

x

07 Dec 2014

Tara is very helpful and let me try on a Tula carrier at a market stall before I purchased it online. It arrived quickly after I ordered. Thanks!!

Frangipani Baby 11 Dec 2014

Thanks so much.

I hope you're Tula continues to be a great carrier for you and your babe!

verified email - 23 Oct 2014

It's easy peasy to order from Frangipani baby. They have friendly service and great products. Thank you!

Frangipani Baby 11 Dec 2014

Thanks so much.

This means a lot to us! We certainly pride ourselves on a quick and easy purchase.

xx

15 Oct 2014

Tara is super friendly and helpful and gives a quality product at a very reasonable price. Postage is very fast.

Frangipani Baby 11 Dec 2014

Thanks so much, we believe in our products very much and we also believe that everyone deserves a carrier/wrap/sling so price our items accordingly.

Our postage is super quick!

13 Oct 2014

It was absolutely fantastic dealing with Tara. Such a wealth of knowledge. Thank you for helping me to decide on my Tula that I love :)

Frangipani Baby 11 Dec 2014

Thanks so much!

I am sure this is just the beginning of your tula wearing days!

verified email - 13 Oct 2014

Super fast postage; even came with a postage refund because it ended up being cheaper than originally quoted! Lovely personalised handwritten note and my Manduca is now pimped out. Awesome!

Frangipani Baby 11 Dec 2014

Yay! I am glad it was a fab experience for you! We don't intend to overcharge anyone, particularly on small items! You must share a pic!

09 Oct 2014

Friendly, warm and cosy! I was surprised with the lovely handwritten note! Everyone is in love with my wrap.

Approximate cost: $180

Frangipani Baby 11 Dec 2014

We like to add a little personal tough Roxanne.

I hope you felt the extra love in your parcel!

verified email - 19 Sep 2014

Great service, loved the little handwritten note with the product. Great little personal touch. Quick response to enquiries via email.

Frangipani Baby 11 Dec 2014

Thanks so much for your review! We pride ourselves on our customer service and it's great to hear it's working!

18 Sep 2014

I was so happy with everything! Beautiful range of wraps, excellent price, quick postage - thoroughly professional & a pleasure to deal with!

Frangipani Baby 11 Dec 2014

What a rave review!

Thanks so much Kim! These are the all the things I aim to be! x

18 Sep 2014

Very happy with Frangipani baby and the sling. Quick response to enquiries and my daughter loved the product

Frangipani Baby 11 Dec 2014

Thanks so much!

I hope your it begins a lifetime of baby wearing for your daughter.

18 Sep 2014

Excellent customer service, very helpful and quick to respond to enquiries. Will happily go back to Frangipani Baby.

Approximate cost: $200

verified email - 06 Aug 2014

The service is nothing but excellent. There was a mistake with the shipping partly due to my fault but Tara immediately send me a new piece. I just love my cotton candy mei tai. I received it yesterday, it was a bit big for my baby for now...(it's a good wrap till she grows older). But more than the product, I can say that the service is really excellent. I even got a freebie tea, with instructions as well on how to breakin the wrap. Overall, I will recommend them to all my friends who is interested in babywearing.

31 Jul 2014

Frangipani Baby is a wonderful, family owned business to purchase from. The website is always up to date with available stock, Tara responds quickly to communication and my parcel arrived with lots of information included inside.

Approximate cost: $120

26 Jun 2014

The website was easy to use, the product was really well priced. Postage was very quick. Very very happy with my experience with Frangipani Baby!

verified email - 14 Jun 2014

wonderful purchased a doll carrier and received it two days later using the express post option

Approximate cost: $42.00

Frangipani Baby 26 Jun 2014

Thanks darling Rebecca!

I hope your little one enjoys baby wearing!

05 Jun 2014

the website was easy to use, I received my wrap quickly and I'm really happy with it. I'd shop with Frangipani Baby again. There was even a personalised note in the package along with literature on baby wearing and wrapping instructions. very happy with the product and service.

Frangipani Baby 26 Jun 2014

Thanks so much for your kind review!

We like to educate about baby wearing, as well sell some great quality affordable products!

So glad you were happy with the service!

verified email - 04 Jun 2014

i bought some necklaces from Frangipani Baby as a gift for some new mums. They are lovely!!
The website was easy to use and there is a great range to choose from.
Delivery was fast and I felt like a valued customer which is always nice!
It feels great to support a small local business which has great quality, unique products at an affordable price as well! :)

Frangipani Baby 26 Jun 2014

Thank you so much for your comment!

Aren't they necklaces amazing? It's hard to believe we can sell them so cheap!

They are the hard work and love of Marianne!

Thanks again.
Tara

04 Jun 2014

Very efficient and reliable
Am very happy with the service

Frangipani Baby 26 Jun 2014

Thanks so much for your review Samantha.

It means a lot. xxx