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Fresh Organics

check icon 4.8 (96)

Opening hours

Monday:

Closed (But open for calls)

Tuesday:

7am-3pm

Wednesday:

7am-4pm

Thursday:

7am-4pm

Friday:

7am-2pm

Saturday:

7am-2pm

Sunday:

Closed (But open for calls)

Public Holidays:

Closed (But open for calls)

Service awards

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Portfolio

Reviews for Fresh Organics (96)

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4.8
96 reviews
5 star icon
83
4 star icon
11
3 star icon
2
2 star icon
0
1 star icon
0
Service Rating
4.9
Quality Rating
4.9
Value Rating
4.7
Hilda Z.
Footscray, VIC
1 review · 600 points
verified email - 07 Apr 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Trustworthy business and its products

Dale's service quality has no equal in professionalism and promising or creditability. That makes me trust their products because tons of shops sell organics but not every one of them treat their clients like their own family members like Dale.
That's why I have been a loyal buyer of Farm Fresh Organics and will definitely continue to be.
I’m very grateful to Dale for her skillful selection and kindly providing not only very healthy but also such delicious foods for us.

Fresh Organics 07 Apr 2025

Thank you very much for your valued support and wonderful review, all are hugely appreciated Hilda. Have a wonderful week.

Stephanie G.
1 review · 600 points
verified email - 26 Mar 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Fresh, amazing customer service

I have never found a store that sells everything, all completely organic before Farm Fresh Organics. I love the convenience of ordering all my groceries from one place. I can eat 100% organic every single day with the fresh meat, produce, dairy, deli and pantry products.

It's not just the produce which is much better than the organic sections at Coles and Woolworths. I can get everything, including 100% organic pastries (the blueberry pastry is unreal) and the most delicious ham and bacon. I also love the tortillas, which I turn into taco shells. There is no meal that I haven't been able to make because of Farm Fresh Organics not stocking the ingredients. I can even have my sauces completely organic. (I mix the sriracha and mayo for my tacos)

The customer service is so outstanding, and something I didn't think was possible anymore. Everything is outstanding. I love supporting the business as well as the suppliers. Opening my package is so exciting!

Fresh Organics 27 Mar 2025

Stephanie, thank you so much for your wonderful review and valued support. Both are hugely appreciated.

Miriam M.
1 review · 600 points
verified email - 24 Mar 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Fabulous

I recently had the pleasure of ordering from Fresh Organics and I must say, the experience exceeded my expectations in every way! The organic food I received was incredibly fresh and flavoursome.

The quality of the produce was outstanding, and it was clear that a lot of care goes into sourcing the ingredients. Additionally, the service was top-notch. The team was friendly and attentive, ensuring that my order was processed smoothly.

What truly impressed me was the beautiful packaging. Each item was carefully packed, not only ensuring its freshness but also presenting it in a way that made unboxing feel special.

Overall, I highly recommend Fresh Organics for anyone seeking high-quality organic food paired with exceptional service. I can’t wait to place my next order!!

check icon I found this business on Word of Mouth
Fresh Organics 24 Mar 2025

Miriam thank you very much for your lovely review and your continued support. Much appreciated.

Jo T.
1 review · 400 points
29 Jan 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Amazing food and service

The food is absolutely beautiful. Your farmers, bakers and butchers do an amazing job. The eggs are the best we have ever tasted. The beef well I drool just thinking about. We appreciate them and you for supplying us with some damn fine food.

Fresh Organics 29 Jan 2025

Dear Jo,

Thank you so much for your kind words! We are thrilled to hear that you enjoyed our food and that our farmers, bakers, and butchers have made such a positive impression. Your appreciation means the world to us, and we are delighted to supply you with the finest food. We look forward to continuing to serve you with the best quality products.

Warm regards,
Dale Farm Fresh Organics

Michelle D.
1 review · 400 points
05 Dec 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Excellence in commitment and service

I have been a longtime returning customer since about 2006. I look forward to receiving every delivery of wholesome fresh nourishing produce.

Fresh Organics 09 Dec 2024

Thank you for your review and valued support Michelle. It's hugely appreciated.

Cindy D.
1 review · 400 points
29 Jun 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Easy

Farm Fresh Organics were quick to communicate. The produce arrived in a soft esky with bottled water used as the ice-packs. Everything was fresh as promised. The goat sausages are delicious!

Fresh Organics 30 Jun 2024

Thank you Cindy for your 5-star review! Were thrilled you enjoyed our service and products, especially the goat sausages. We look forward to packing another order for you again soon!

SLM P.
1 review · 600 points
verified email - 02 Mar 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Awesome first impression

Delivers what I need, and they promised. In my 69 years, I have never before left a review, but this first delivery has been perfect in every respect, so I had to applaud them. Thank you.

Fresh Organics 02 Mar 2024

Thank you so much for your stunning review, hugely appreciated. We are looking forward to packing another order for you again soon :).

Helen H.
1 review · 400 points
30 Dec 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Superb organic turkey

I ordered a rolled turkey breast for Christmas and I cannot fault the communication, delivery and product. Flew the bird up to North Queensland with me and cooked in a steam oven on Magnetic Island. It was the best tasting turkey meat we have ever eaten! Thank you and I will be buying again! Helen

Fresh Organics 30 Dec 2023

Hi Helen
We are thrilled that you enjoyed your organic rolled turkey breast, and are looking forward to packing another order for you.
Thank you very much for your review.
Everything of the best for the new year.
Dale :) Farm Fresh Organics

R H.
1 review · 600 points
verified email - 02 Dec 2023
Service Rating
2.0
Quality Rating
2.0
Value Rating
2.0
Hidden costs

Very disappointed when we received our invoice only to find out that we had been charged almost $50 more than we had ordered/received (this was without 4 high priced items that they could not supply to us). There are hidden costs that they only have available on a whole other page. We were charged for a 3rd box, that had 3 things in it, it was tiny and easily could have fit in the other 2 massive boxes, with plenty of room to spare. They charge extra for veg/fruit and meat weight variance (we paid an extra $15 or so on weight varience alone), they charge extra for their packaging, extra for a 3rd box and Delivery. All of these charges arent available at point of order, it adds shipping and produce prices as you create your order, but then does not immediately state nor warn of the extra charges (dont expect them to mention it over the phone either). The owners were kind enough to refund back only $15 dollars, as they mentioned their is a page that lists these extra charges (ofcourse we are grateful we got anything back, as we are a small family living on only one income). Quality of our order has been great so far though which is why we are rating at 3, other than the bananas were all bruised and battered. Despite this we are happy with our order overall, but just beware of the Hidden Charges that your order will incur, especially if you live on a tight budget. It might be worth specifically asking about this, as it seems to be quite hush, even when creating your first order (usually this is information you would recieve freely and out of courtesy on your first order). Budget for an extra $40-$50 at the very least.

Fresh Organics 03 Dec 2023

Dear Customer,

Thank you for your feedback. We understand your concerns about the additional costs associated with your order and we appreciate your patience as we address them.

1. **Weight Variations**: As is common in all shops, weight variations occur because of the natural variance in produce weights due to size. This results in the weights being either over or underweight and the produce will be charged accordingly.

2. **Delivery Boxes**: We use a third-party chiller courier for our in-your-area deliveries, as you are out of our standard delivery run. Their policy does not allow a box heavier than 12kg, which is why there was a need for a third box in your order. We understand that this may have seemed unnecessary, but it is a requirement we must adhere to. In addition, we are unable to deliver products in glass as well as eggs due to these items being easily broken in transit.

3. **Packaging**: Our one-way packaging includes a cooler bag and frozen water bottles to keep items cool in case you are not immediately available at the time of delivery. This ensures that your produce remains fresh until you can unpack it. We always strive to deliver the freshest quality produce.

4. **Hidden Costs**: All these details are clearly labelled under the "How It Works - Delivery" section of our website. We also mention these details during all our calls. We apologize if this was not clear at the time of your order and we are committed to improving the visibility of this information.

Please note that we are based in Brisbane and service the greater Brisbane, Gold Coast, and Toowoomba areas with our courier team. For remote deliveries, there are additional delivery costs as stated on our website.

We are dedicated to improving our service and we will take your feedback into account to make our pricing and policies clearer. We hope this clarifies any confusion and we look forward to serving you better in the future.

Best Regards,
Dale

rh461 03 Dec 2023

Thankyou for going into detail of what I wrote above. It will help other customers in the future. Also it abosolutely was not mentioned over the phone or over following up texts or contact inbetween our order. But thankyou for sharing the above information for others to take into consideration when they order. Also in relation to other companies charging extra for varience, so far this has been untrue, if anything they charge under, never over. $15 is a large sum to overcharge for varience, and that is not even considering the added costs ontop of that you charged us. Some of the online shopping/delivery systems I can list that do not incure hidden costs are as follows ;Our Cow, Fresh Box Delivery, Woolworths and Coles. Thanks again.

amiel437
1 review · 400 points
02 Oct 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our first delivery was friggen awesome so impressed I was just about to leave you guys a review
Everything is yummy and fresh

Can't wait for our next order!

Amie

Approximate cost: $150

meaghanq
1 review · 400 points
24 Jul 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I got my first box and WOW!! I have not had fruit and veggies this fresh and tasty since my grandpa had his own veggie patch and fruit trees!! Dale is so lovely, and I even received a little love note in my box which made my experience with Farm Fresh Organics super special! Thanks again guys, your produce and customer service is outstanding!

Approximate cost: $135

mariac284
1 review · 400 points
22 May 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you so much for our beautiful fresh produce. My kale was HUGE as was the silverbeet. I'd love to know their growing secret!! OMG the apples are delicious just like I remember getting them off the tree as a kid. I'm in veggie heaven.

Delivery was on time and happy to read that you recycle the Styrofoam boxes. Would highly recommend your service to others and lovely to be able to support local farmers and businesses. Great job guys

catrional
1 review · 400 points
10 Apr 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

High quality organic fruit n veg - great range of really good food - fantastic and friendly customer service - so good to be able to get such great produce grown locally and delivered fresh

meaghank924
1 review · 600 points
verified email - 26 Mar 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I love Farm Fresh. I have ordered 3 or 4 times now. Delivered to my door. Amazing fresh fruit and vegies. Plus, there meat products are outstanding. I will never buy from the big supper markets again.

pascalr
1 review · 400 points
14 Mar 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Love the customer service, the quality and the variety of the products available. Finding locally and organic food sourced or grown from regenerative agriculture is important for our familly. Love the fact you can procure everything you need (we're busy familly) from the online portal. They recover the boxes to minimise waste. We already offsets our transport emission but appreciate they offer the option as well.

Approximate cost: $250

verified email - 14 Mar 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Love the ease of the delivery and loving the fresh fruit and veg !
Thanks for checking in.
Have a great week. 
Nikki

verified email - 14 Mar 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We loved everything we got , I can see the love and care that was taken to pack it and we will certainly become a regular customer. The produce was really fresh and so tasty.
Thank you so much.

job577
1 review · 600 points
verified email - 10 Mar 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great quality of produce their eggs are just the best you can buy! My dogs love the pet mince (in fact, turn their nose up at other meaty additions to their dry food!) Service is very reliable and on the (very rare) occasions there is a an error with the order, it is very promptly resolved. Best organic 'veggie' box provider I've ever used

Fresh Organics 11 Mar 2023

Thank you so much for the kind words. We are so pleased to hear you are happy with our produce and the services we provide!

robinj450
1 review · 400 points
18 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wonderful customer service - and lovely fresh produce

Fresh Organics 18 Jul 2022

Thank you so much Robin, we really appreciate and value your support.

jeannyb
1 review · 400 points
16 Jul 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Absolutely fantastic customer service every single time. Produce and Products are the best. They are delivering a long way up to me, and it is worth it - saves me time. Do yourself a favour and give them a go, you won't regret it. Loving your work FFO :)

Fresh Organics 17 Jul 2022

Thanks you Jeanny, we really appreciate your loyal support and are looking forward to packing your next order in two weeks.

leanneb184
1 review · 600 points
verified email - 28 Mar 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We've been using Farm Fresh Organics for over 5 years now. The produce is always fresh, the service excellent, and the prices so reasonable. Love them!
We used another company for a brief period, and realized quickly that although they were slightly cheaper, the produce wilted easily, the packaging wasn't cold (not in an esky) and left in a cardboard box on my front door in the summer heat, and the variety/options not good.
I was so glad to get back to my trusty Farm Fresh Organics.
These guys are always going the extra mile. Thank you Farm Fresh Organics.

zahleem
1 review · 600 points
verified email - 11 Jul 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hands down the best service & produce! Have ordered from quite a few different businesses previously and have stuck with FFO for the past few months!
The produce is amazing, I order fortnightly and most of the fruit and veges last the whole two weeks. There is also so much more than just fruit and vege! Love getting my dairy and fresh bread also!
The service is also amazing, highly recommended!

Approximate cost: $90

teinan
1 review · 400 points
17 Jun 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great product and great service.
Shane is the man.
Keep up the great work Shane and Team.

Approximate cost: $115

camilleg2
#2 in Cairns QLD
1 review · 600 points
verified email - 05 Dec 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service and the freshest of organic produce! Thank you so much! Wish we could take your business interstate with us!

Approximate cost: $100

susanj634
1 review · 600 points
verified email - 06 Nov 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Have a look at their website for a start. Get to know who grows your food! Minimum packaging available to deliver the freshest nutrient rich organic fruit and vegetables grown with love and commitment to chemical free farming. Money-wise it is not the cheapest food available, but for optimum health and care of our environment it's the way to go!

shaneb989
1 review · 400 points
11 Sep 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just received my first order from Fresh Organics and the quality, quantity, packaging and service was fantastic! Having recently been diagnosed with Lymphoma Cancer finding a reliable supplier of all things organic is great.
Thanks Shane and Cath you definitely have a new regular customer.

teganr372
1 review · 400 points
07 Jul 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Shane and the team always ensure the highest level of quality and service! Happy Gold Coast customer since January!

sheena2
1 review · 400 points
08 May 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

So impressed with the prices, service, packaging and food. oh my gosh its awesome we've just moved from sydney and i was stressing as i did not know the go to's here.In sydney i had to shop at several places and you have alot i need in the one place. Customer service is great, I did not feel pressured or rushed. Delivery was great and friendly, i know that might sound weird but i usually get one or the other here, I wish I ordered more. I loved the effort of hand written notes, you can tell there is passion involved. I went in with the intentions of just getting basics as I expected it would be just produce and got the chance to stock up and get things I thought I'd have to search around for. I can't wait for my next shop soo happy

jackied6
#13 in Runcorn QLD
1 review · 700 points
verified email - 27 Apr 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been ordering through Farm Fresh Organics for many years now and from day one I have been completely impressed with their family values, quality produce and their incredible customer service. I would thoroughly recommend you give them a go if you are looking for an online company who give excellent and consistent great service!

Approximate cost: $150

23 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just wanted to say what an awesome thing these guys are doing - working round the clock to continue to deliver beautiful fresh local organic food to my door! Made a pumpkin and carrot soup last week - no herbs and spices - and it tasted amazing. I’ve been lifting the lid of my box for three years now and still love the smell of the garden when I do. Sincere thanks!

Fresh Organics 23 Mar 2020

Thanks Judy! Glad youre loving the profuce.