Frontier Training and Technology

3.0
based on 2 reviews

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2 reviews about Frontier Training and Technology

verified email - 06 May 2021

Disgraceful training provider. After the first unit, I had already enough of it. I have completed the first unit in just 10 days, yet it took them a few weeks to get the marking done by their trainer. Some of the questions were deemed as non-satisfactory, despite the fact that they were actually correct. Had to ask for a review of my assessment (which wasted even more of my time) and some questions turned out to be correct as I thought. They never provided me with the resources for all the units (they open 1 unit at a time), so in most cases you will walk out with nothing in your hand cause the course delivery is shameful and you can't even access the resources (which by the way are simply pdf files). Their refund policy clearly states that a refund will be granted on the units the student hasn't attended, yet they don't want to refund the cost of a course for which they didn't even allowed me to access the learning material. I had to email them 4-5 times to get a refund, which they still refuse to give me despite their refund policy being totally on my side. Had to place an official complaint to ASQA this morning. Now they are changing their refund policy and they expect the changes to be retroactive. Save your time and study elsewhere!

30 Apr 2019

Great college! www.frontier.edu.au

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