Another very satisfied customer, having dealt with Gem for many years and many trips.

From planning with suggestions and cost comparisons right through to a follow-up call once you return home, it's service all the way.

Helped me decide destination and offered heaps of tips because they had actually been there and took personal care in every detail. Everything on my trip went perfectly to plan, all hotel bookings, rental cars, etc were expecting me, unlike a previous company I used. I have total confidence in Gem travel.

This travel agency has been at the same location in the North Croydon Plaza for more than 25 years and still run by the same family. I love this agency because of the attention to every detail. I have done MANY overseas trips and NEVER had ANYTHING go wrong. All flight bookings were as I requested, all airline connections, rental cars and hotel bookings, etc worked out perfectly.