Gentle Nails Gateways Shopping Centre

check icon 2.2 (5)

Reviews for Gentle Nails Gateways Shopping Centre (5)

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2.2
5 reviews
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0
4 star icon
2
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0
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0
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3
Service Rating
2.2
Quality Rating
1.8
Value Rating
2.2
janew694
1 review · 600 points
verified email - 05 Apr 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Extremly rude will never go back. I am very unhappy with the service provided I had a pedicure and a full set of acrylic nails I chose my toes colour and said i wanted the same colour in shellac for my hands they did not inform me it did not come in shellac so I now have 2 different colours the foot massage was painful they could not get the right shape for my nails I asked for round the continuesly gave me oval/ pointed to the point I had to file myself end result was they are to short and different lengths highly recommend you do not go here as they made me feel really uncomfortable and still charged full price when I complained.

verified email - 05 Nov 2016
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Went in to get my nails done today and walked out with all uneven nails - some sloping to the side and sharp points at the top when I asked for square nails. I am embarrassed to walk around with these nails and after paying over $10 what they said it would be, I will never be returning to this nail salon. After my nails had finished one of the other ladies working there came over and the two ladies started [Redacted due to offensive language] about me and saying my nails looked terrible - sorry ladies I understood what you were saying.

jeanm164
1 review · 600 points
verified email - 24 Oct 2015
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I am so upset. After asking if they have time to do a full set they confirmed. I had a full set with shellac polish. They didn't have the colour polish I picked, or the 2nd nd 3rd. My nails were utterly rushed and is the worst set I have ever had. The technician was pretty much walking out the door before I have finished drying my nails. My nails were not the shape I asked twice for and were not put on straight ( some were crooked) the shellac polish was a very poor job - you can see the streaks and the next day the polish started chipping and my nails were throbbing. I told 2 different technicians why I was not very happy with the poor job - they told me that my finger was crooked not the nail!! Still charged me the full price. I am so upset because I don't have much money to spend for myself and I wanted a special treat... but my nails do not look nice.

Approximate cost: $75

verified email - 17 Oct 2011
Service Rating
4.0
Quality Rating
3.0
Value Rating
4.0

Good prices and good quality only had a problem once when one of the nails that got put on was too small and became irritating. Service is good however you cant really have a conversation with your manicurist.

Approximate cost: $40

verified email - 26 Jul 2010
Service Rating
4.0
Quality Rating
3.0
Value Rating
4.0

Service is always good, prices are reasonable and I have never had a problem with the nails I have had done there. The pedicures are fantastic, $40 gets a deluxe pedicure which includes massage chair, feet massaged and scraped and a full pedicure including nail polish.