Gold Coast Vet Surgery

4.9
based on 86 reviews

Customer Approved
“We make customer
service a priority”

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86 reviews about Gold Coast Vet Surgery

21 Apr 2020

This is by far the best vet I have ever taken my pet to. I’ve moved multiple times and used many vets and this is the only one I have stuck with. I now live 30 minutes away and still go out of my way to see Dr Rory Finch and the team.

It’s 10/10 service every time I go, I don’t find they try and sell you unnecessary items like I have found in the past, and the information I get is always spot on, concise, in laymen’s terms and with the best customer service.

Kudos to the team there and the wonderful reception staff for making Frankies experience and mine amazing, each and every time.

Would not go anywhere else on the Gold Coast now that I’ve found them.

thankyou!

Thank you for such a fantastic review & 5 star rating ... it's very much appreciated by the whole team at & motivates us to continue to strive to make very client & their pets feel this happy!

verified email - 29 May 2021

I am always very hesitant seeking medical advice for my fur child Kona, and after 4 years in Australia, it was difficult to find someone I can truly trust. I spent lots of time researching and finally found Gold Coast Vet Surgery. Dr. Laura, although young, made us feel at ease from the beginning and was very knowledgeable, comforting, and guided me to make the best decision myself for Kona. A quality that is rare for any medical professional. I really felt Kona was in good hands going through surgery at the age of 12 and the post-operative checkups are better than those that I received myself going through surgery! I cannot recommend Dr. Laura enough, she is a great and kind vet.

verified email - 25 Jul 2020

Kevin and his team are an asset to any dedicated pet owner and their dog. They have looked after 5 of our family's dogs over a number of years. As a medical doctor myself, I acknowledge and appreciate Kevin's experienced clinical skills and value highly his level of care and commitment which are outstanding. Excellence in patient care is a high priority for this team of veterinary professionals and I owe them a vote of thanks.
Dr Nadine Thorburn

09 Jul 2020

Very caring and thorough. Highly recommend them for your precious fury friends.

verified email - 01 Jul 2020

I travel across town to this Accredited Vet practice as I am 100 % confident my 4 x furry family members will receive the absolute best possible care when needed. Dr Charlotte, Dr.Kevin & Team are fully focussed on owners/pets needs with an abundance of genuine kindness and knowledge. Their support for wildlife is another plus point. Just had 2 x doggy dental & as expected quick uncomplicated recovery. BEST VET ON COAST

20 Apr 2020

Best customer service, I was so nervous about coming to a new vet after moving houses especially with the coronavirus going around I was so nervous about waiting outside while my dog was inside. But Charlotte was absolutely amazing and every single person at this vet made me feel comfortable leaving millie in their hands! Super happy & will be going to Dr Charlotte forever now

Wow Rachel - thank you for such a wonderful review & for trusting us as strangers with your baby. Our team are thrilled with your lovely review, especially at a time when things are a little harder than normal, so thank you for sharing your experience. If we've made you feel comfortable and happy then we've done our job! We look forward to welcoming you to see inside Gold Coast Vet Surgery one day!

verified email - 24 Dec 2019

Fantastic service friendly staff Best Vet in the Coast - Dr Kevin and Dr Charlotte are fantastic they really know how to take care of your fur babies and treat them like their own and they have fantastic bed side manners which means you are completely comfortable can’t recommend them highly enough.
Guys thanks for all you do especially the free service you provide for local wildlife I know that’s invaluable xx

Thank you for such a wonderful review Jo - at Gold Coast Vet Surgery we do try to treat our patients as if they are our own. At the end of the day, we're all pet owners ourselves & know how worrying it is when your pet is injured or unwell. It's only a pleasure to help the wildlife where we can.

01 Nov 2019

We chose to use Gold Coast Vet Surgery (GCVS) for a skin tag our dog had, that had been cut open a little. We have used many other vets on the Gold Coast for our animals depending on where we lived.
We heard great reviews about GCVS and thought, let’s give them a shot (even though we have a vet 5 doors down)
And boy was it a great decision.

Our dog Coco, was seen by Dr Rory, he was helpful and advisable, he didn’t sugar coat or leave anything to chance. All areas of what needed to be done were explained simple enough to get the full picture as to what was involved, what may happen etc. a breath of fresh air!

What was great is I was estimated an expected amount based on some uncertainties, and this was made very clear to me. This helped me gauge coats etc, but on arrival after surgery the bill came short of the estimate given which is what we all want to hear from time to time.

Needless to say, we’ve found our Vet clinic, a clinic where pets are not that, they’re family, and they’re looked after like a family member.

Thanks to all the GCVS team for a wonderful job!

Approximate cost: $800

Wow, Lance you've made our day! Thank you for taking the time to share such a heartfelt review. We're thrilled to hear that your visits have been so positive - Coco is a lovely dog & you're doing fantastically with her.

verified email - 25 Sep 2019

Would like to commend Christen &
Dr Kevin Cruickshank for providing such an enjoyable Puppy Pre School. Our first night was full of information and very helpful by Christens knowledge and care.
Look forward to our next class and eventually graduation .
Such a warm friendly service by staff here.
Thankyou again
Kind Regards
Bubu

Approximate cost: $95

Thank you for such kind compliments. We really loved having Bu attend our Puppy Preschool classes - he did so well and we're very pleased that you found the classes interesting & helpful.

verified email - 23 Aug 2019

What can I say that others haven't already said? It is simply so reassuring going to this practice knowing over beloved animals will get the best healthcare with kindness and care. Dr.Charlotte was so gentle with my Cooper - a traumatised rescue dog who had teeth removed. His pain relief was excellent and he went home happy with no ongoing stress issues. They will always be our vets !

Wow, thank you for such a lovely review & for sharing this with other potential clients. We can say how much we care, but it is so much more authentic for people to hear the experiences of other clients. We firmly believe that we can achieve so much more for your pets if they are relaxed with us and so we take the time to work as calmly & gently as possible with them.

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