Hi coasties, as the owner of Gosford Air conditioning I would like to say thank you for the amazing feedback on this page. We do try our best and are only human so sometimes do make mistakes. However if you are not satisfied with our service please call and ask for me and the same with other small business on the coast, most of us do our best but when we under extreme workloads in the industry sometimes we do miss the mark we aim for.
So for the sake of honest business people before putting bad comments on social media ask to speak to the owner of the company and usually the situation will be corrected.
From our great team at Gosford Air, be cool.
Kind regards,
Shane.

Extremely happy customer... had ducted air conditioner installed... they were clean, efficient and friendly. Nothing is too much trouble. Would happily recommend this company.

They were very friendly efficient and good quality service, I highly recommend

Markus was great when doing my annual service on my ducted aircondtioner and I have had him a few times and he always been helpful and knowledgeable and very efficient when he has come here

Approximate cost: $140

thank you to Marcus for his friendly service of our pre school air conditionersand recomending a new cover for our home ducted system again gosford air has come out on top.

Can’t praise the installation team enough seamless right from quoting to installation the boys were polite and very professional love the system

We just had Gosford Air Conditioning install a fully ducted system in our family home. We could not be happier! A totally seamless operation from Glenn’s quote through to Adam and his team doing installation, everyone was professional, polite and tidy.

Our rating is primarily based on the installer. Whereas the office staff and the person who came out to quote were professional and pleasant the installer's behaviour appeared contemptuous to me, our property and to his work colleagues. If we had come across him first we would never have proceeded with the purchase from Gosford Air Conditioning.

The best on the coast. Efficient and friendly staff that go above and beyond. Thanks to Shane and his team

Excellent service from the first phone call to the quote and onto the installation of a commercial ducted air conditioning system, The 6 guys at the installation were very efficient, each knowing their job and cleaned up any mess and wiped the ceiling tiles clean free from any finger prints and dust marks. Highly recommended!

Gosford Air Con was the third company we approached. They turned up on time, quoted on the spot, with a competitive quote. We would recommend Gosford Air Conditioning.

Gosford Air were fantastic from the quoting period though to installation, mine was a difficult job and they suggested an alternative unit which worked out well. The team that did the install were great and did a professional job, no hesitations in recommending.

We had an old r/c replaced with a Daiken 8.5kw unit plus another 3.5kw unit installed as well . Total cost approx $5540. Service was excellent. Rob the sales consultant who came to assess what was needed, was very efficient and was spot on with what was required.
Joe and Jake who did the installation were good tradesmen ,neat ,tidy and efficient. Can highly recommend Gosford Air.

Approximate cost: $5540

We found Gosford Airconditioning to be very prompt , efficient, helpful and reasonable. They cleaned up well when finished. No hesitation in recommending.

We were impressed by the service provided. The team did a great job and completed the work on schedule.
The Daikin system is very quiet and energy efficient.
The multi head system gives us complete control of every room.

Approximate cost: $8500

Gosford Air Conditioning, did a great job installing our ducted system. They were professional, fast and efficient and I would definitely use them again and have recommended them to our neighbour.

Thanks

Approximate cost: $9500

Great Price, Service was prompt and efficient. Really happy with the whole experience, and have already recommended the Company to 2 friends, as I was recommended them by my neighbour.

Recommended by neighbors, competitive pricing, very professional in sales presentation and installation, highly recommend for anyone wishing to install a fully ducted system.

Approximate cost: $9800

Glen and Arron were both lovely and although a very hot day worked non stop for around 7 hours and nothing was a prob. My elderly mother is already asking for them back if she decides to put in ducted air con, she was very impressed with them both personally and professionally

Approximate cost: $2800

They turned up on time and were efficient , friendly and courteous. The workmanship was great and the product works really well. I would recommend Gosford air conditioning anytime.

Cannot fault this company. Extremely professional and excellent service from start to finish. Air conditioner is perfect. Would have this company do the job again when needed.

They gave excellent prompt service and did so with such pleasant manners. I would highly recommend them to anyone.

They were very prompt with providing a quote, as well as their customer service after acceptance of quote. They also provided a date of installation and kept to that date and worked diligently and safely. Would recommend them.

Approximate cost: $2890

Very professional quotes Very professional and efficent installation and was quick between quotes and installation

Terrible customer service!!! Off-hand/rude receptionist and they will not give out installer's mobile numbers, so if there is a problem, or you need to contact the right person, the only number you can call is the office number. Leaves me with no confidence moving forward so I didn't go ahead with the installation. On a brighter note Clinton did his best with the quotation, but he is not backed up by a professional or organised team.

Very dissatisfied with the disrespectful attitude displayed towards us today. We are reasonable people and understand that problems can occur but would appreciate a phone call asap to let us know. However, to be left waiting in all day for installers who told us they would be arriving between 11 and 1pm is not good enough. 2 phone calls were made by us to check on status via a very offhand receptionist who said she would message the technician but didn't. Final call to them at 3pm to then be told by way of a lukewarm apology from [redacted name] that they wouldn't be coming today and the earliest they can do is next Tuesday. Poor service all round. Listening to the advert telling us how wonderful they are whilst chasing them down on this was particularly ironic.
We'll see what happens on Tuesday but will definitely be posting and putting round word of mouth reviews on the outcome.

Sensational installation, very happy with everything, would have no hesitation in recommending Shane and his team to anyone. Our first day with air it was nearly 40 degrees, thank you

Disappointing. Trying to get ducted airconditioning, they postponed the first appointmentfor a quote till later that day, failed to show up or call. We rang and they rescheduled for Saturday but again failed to turn up or call us. A week later and no word from them.Unreliable!

Absolutely brilliant, from booking to call out. A wealth of knowledge and personal service that you want from companies and often don't get. These guys deliver. Thank you again, Shane.

Actron Air, Ducted Air Conditioning system not cooling. Followed instructions over phone but this didn't work unfortunately. Technician arrived on time, excellent service, knowledgeable, replaced part & is working beautifully again.