11 reviews about Grand Hyatt

12 Jun 2018

Stayed here a few months ago as a special treat and it was special! The staff were very welcoming, the rooms were spacious and clean. I could not hear any other guests coming and going andthe bed was super confu.

verified email - 17 Aug 2016

I have stayed here a few times, but the last time i stayed it i had the worst experience and they didn't do anything to fix this.

zahras811
175 reviews · 24810 points
verified email - 07 Nov 2015

Stayed here with my girlfriend best friend after she had her baby and it was a wonderful experience! wonderful on the eyes and room was perfect!

verified email - 03 May 2015

My husband and I had a lovely stay at the Grand Hyatt in March for a business conference. The valet parking was quick and efficient, and our luggage was taken up to our room while we checked in.

We were in a King room with views of the city. While the room was small, yet spacious, it was comfortable and had a King bed, lounge chair and small dining table. The bathroom was spacious and had a fantastic deep bath tub. The bedding and pillows were comfortable and made for a good night's sleep. The room was very quiet.

Room service staff did an excellent job cleaning our room each day and at a similar time each day during our stay.

Breakfast was buffet style in the on site Collins Kitchen restaurant. The food selection was extensive and tasted good. The service was great but coffees were served very slowly - we would order as we were seated and wouldn't receive the coffees until we had nearly finished our breakfast.

The location was quite central, with lots of nearby trams if you wanted to venture further.

Every staff member that we encountered was friendly, courteous and helpful, making our stay even more pleasant. The only thing was that when we got home and checked our credit card statement it showed that we had been charged twice for our stay. We contacted the Grand Hyatt and they were very apologetic and refunded the money to our bank account.

Approximate cost: $330

verified email - 28 Feb 2015

Only like the best Hotel in Melbourne!! Superb food, clean & tidy rooms, friendly staff & in the heart of Melbourne. Lucky to say I've worked, dined, stayed, married & resided just after giving birth at the Grand Hyatt. Would highly recommend if looking for luxury accomdation.

verified email - 11 Sep 2013

Beautiful Hotel, in the middle of Melbourne city. If your looking to spend time relaxing in room, or in the hotel facilities I highly recommend. Service is fantastic, staff are friendly. Pretty pricey place to stay, but if you don't have a budget you won't be disappointed staying here. We stayed in the Grand King room, and our view of the city was great, the windows are floor to ceiling so you get a beautiful feeling of space in the room. I also highly recommend the day spa, Sanctuary spa, I had the Papaya Enzyme facial, and it was so relaxing and therapeutic.

verified email - 16 Jul 2013

We spent our post-reception night at the Grand Hyatt and can't recommend it enough. They made us feel special from the time we stepped out of the limo boutique chauffeured car.

Approximate cost: $320

verified email - 30 May 2012

Had a gorgeous night in the most comfy bed ever!! A late night fruit platter and club sandwich was delivered promptly, tasting rather beautiful... and then rising to a buffet breakfast in the Collins Kitchen was beautiful. Everything was fresh and devine.... not to mention the waffles :)

Approximate cost: $450

ashleyl 01 Mar 2013

Sounds likesomething i would want 2 try :) thanks for the info

verified email - 15 Jun 2011

There is no place in Melbourne quite like the Grand Hyatt. It's beautiful. The service is outstanding. We love it and stay there often.

Quite easily the best breakfast I have ever had. And on the weekend afternoons they have a chocolate buffet as well.

There is nothing like waking up on weekends and watching hot air balloons fly past your windows. Magnificent!

Pricey - yes. But at the end of the day you get what you pay for. A wonderful place to spoil yourself.

Approximate cost: $400+

verified email - 25 Jan 2011

Faultless, really lovely, this has it all, quality 5 star, beautiful room, and bathroom with 6' bath!! Picture window, had it all. We were there for 8 nights on holiday to see the Cricket (Ashes Jan 2011).

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