I was referred to Greenhaven Funerals by a friend, but from the minute I spoke with Carly on the phone, I just knew I had found the right person and the right funeral company.
At the saddest and most difficult time of my life, losing my beautiful son, Carly was wonderful. She was warm, respectful and compassionate and had such empathy, whilst at the same time super organised, efficient and clearly amazing at what she does. Absolutely nothing was too much trouble, even when I changed my mind about lots of things, right up to the time of the service. I wanted and needed the last day with my son to be best and most perfect day it could be, and it was that and more.
I will be forever grateful to Carly, Tim and their team for everything and cannot recommend them highly enough.
For anyone facing the enormously sad and difficult task of saying goodbye to a loved one, Carly's compassion and ultimate professionalism will provide you a guiding hand to ensure they will be honored with love, grace and dignity.

Thank you again
Karen x

Carly was always available to assist and took away the worry of organising a funeral.

I chose Greenheaven for my late wife’s funeral services, and my experience with them was notably straightforward. From the initial phone conversation with Tim and Carly, their approach was highly supportive. They facilitated an open discussion about our preferences for the funeral, simplifying a process that could have been overwhelming.

Following my wife’s passing, all that was required on my part was to provide the hospital with Carly’s contact details. Greenheaven took over from there, arranging for my wife’s body to be transported to their facility without any complications.

Our planning meeting with Carly was conducted with ease. She was receptive to our needs, presenting various options without pressuring us. We selected the services that best matched our wishes, resulting in a respectful and beautiful service for my wife.

Carly’s professionalism extended beyond the service; she was considerate and thoughtful when it came time to return my wife’s ashes. The most significant aspect of working with Carly and Tim at Greenheaven was their ability to make the entire process feel manageable. They provided a sense of calm and control, ensuring we never felt overwhelmed or discomforted by morbidity during this emotionally challenging period.

The care and time Carly spent organising my sisters funeral was done with compassion, tolerance and care. Nothing was a worry and even came into the hospital to speak with my sister and ask what she would like. Having to try and organise everything via zoom with teenager children , was a challenge but Carly managed to calmly organise everything. The funeral was perfect. Exactly how Liz wanted it. Thankyou Carly your amazing and your team ️

Approximate cost: $9000

From the very first phone call to Tim I began to feel at ease with the sad process. During Tim's visit to our apartment, he was respectful, knowledgeable, had all of the required documentation and answered all of my questions. The funeral for Janet [my sister] was exactly as she had requested, the colour, music, psalm, prayers and hymns. Carly read the Eulogies with meaning and care. Thank you Greenhaven Funerals.

When we chose Carly and Tim, I mentioned it to a family member who works in a profession which uses these services and she said that they were the best. After the wonderful caring and compassionate help we had from them, organising the funeral and enabling our wishes and explaining the whole process including paperwork that was required, I would thoroughly agree - they are the best.

Carly and Tim are the best in the business. The care they showed in helping us arrange Mums funeral was simply amazing. Carly listened, supported and provided much needed guidance and comfort to my Dad and the rest of the family, and helped us create the most beautiful funeral for Mum where everyone felt a part of the day. Thank you so much ️

Greenhaven Funerals were fantastic to work with, and guided my family through organising a gorgeous service to commemorate our loved ones life. Carly recommended the perfect location and worked with us to understand our wishes, guide us through decisions and to perfect all of the details you'd never think of. Carly demonstrated fantastic flexibility and adapted to changes made, even on the day of the service.

All loss is hard, but Carly handled an especially difficult situation and a complex family dynamic with kindness, understanding and respect. Not only did she help us plan a funeral, she supported us through the early stages of loss, shock and grief, and throughout the entire process I could truly feel how much she cared for the families she works with. I could not recommend Greenhaven Funerals more highly, both from the perspective of planning a beautiful service to celebrate your loved one, and for the support and kindness shown to those left behind.

Carly and Tim from Greenhaven Funerals first helped us 10 years ago when my mum passed away and again this year when unfortunatelly followed. Carly has been very supportive and well organised during such difficult time and they both walked us through with tender words and warmth. I felt so cared for and am extremely grateful that I have had them organising everything particularly since dad passed away while we were overseas. Carly gracefully guided me through the process with so much patience and flexibility. I am really grateful to both of them for helping us give both mum and dad such respectful memorials and fully recommend Greenhaven Funerals to anyone going though such tough times.

Carly was an old colleague who made a career change from HR to Funeral Directing quite a few years ago now, and I've watched her flourish. Working alongside her husband Tim, they are a dynamic duo! When my Aunty passed away I was so pleased to put Greenhaven forward to the family. They did not disappoint. It was the most beautiful service and the memory of love one was represented beautifully. I'm grateful to call Carly & Tim my friends, but that aside, people need the utmost care and respect during this sad time, and this couple will deliver. Nothing is too much trouble and the professionalism is outstanding.