I was absolutely clueless but Tannum was super friendly and helped me out. Would definitely recommend this place
Dave and his team are amazing.
I have been to guitar stores worldwide and have never experienced the Gold Standard of service that Dave provides.
Knowledgeable, patient and genuinely nice folk at Guitar Brothers.
I have already purchased two guitars here and I will always remember the excellent service from staff.
This is the way to run any business.
I live in Perth WA and bought a banjo from these guys because it was one I was after and could not find in stock anywhere else. They shipped it to me free and very quickly and it was packaged thoroughly and safely. I love the banjo and was very impressed with the price and service.
Highly recommended.
Approximate cost: $350
Exceptional customer service ! Dave was great, so helpful and knowledgable.
It is definitely my favourite one stop shop, by far...
My new favourite guitar store!
Bought a Marshall amp here yesterday & great amp aside, the service was outstanding - very friendly, very helpful
Great customer service from Chris, Craig and the team at Guitar Bros. Found the guitar I was looking for at a great price on the Guitar Bros online store. After some queries were answered, my dream guitar was on my doorstep in Sydney just a few days later. Also love the hard case that was on special too. Highly recommended. Guitar Bros. stock quality instruments and will go the extra mile to help you and make sure you get the best deal.
I experienced great customer service while I was in there. I was checking out guitars to give to a friend and the staff really went out of their way to accommodate me. They advised me on what guitar to buy (I'm not that musically-inclined) and gave me a fantastic deal!
Was in Brisbane on business for the week and decided to pop in and check out Guitar Brothers. Also after reading Jeff Lang's facebook post about his abysmal guitar shop experience in Melb I thought I should sing the praises of these guys. Fantastic range of guitars, pedals and amps but more importantly customer service was fantastic. Nothing was too much trouble, happy to drag down the hard to reach guitars off the top of the display, demo the boss electronic gear, play the top of the range Cole Clarke acoustics and field any dumb questions. Felt a little guilty for not buying something. Will definitely be going back and when I do buy that extremely expensive CC it will be from them.
I have bought two Martin guitars over the past 18 months and could not be happier with the guitars, or the level of service. These guys go out of their way to 'get it right' without any pressure.
Very helpful, very friendly, especially in fixing a fault with my instrument. Seemed to have a fair range of stringed instruments (not just guitars).
Approximate cost: $1300
“This shop is absolutely packed with instruments in every size & price range. The”…
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