This is the first time my dog has been to boarding. The pick up service made it very easy, but what I really liked was the 'report' on how my dog was for the week she was away - how she settled in, how she ate, how she interacted with the other dogs. She also came back calm and clean

Approximate cost: $400

We had to put our puppy into kennels at age 6 months and were a little nervous at doing so as he was so shy and timid. After doing extensive internet research we discovered Hanrob. We are so pleased with our decision as we have been delighted with their service, care and concern for him. Our puppy has now been to Hanrob on 3 occasions and we have absolutely no hesitation or concerns about him going there. Hanrob do a complimentary pick up and drop off from our local vet clinic which is wonderful. Our puppy comes home from each holiday with his report card outlining how he settled in, the friends he made, playtime etc. All the staff I have spoken to have been lovely and genuinely very caring. It is a load off our minds to have found such a wonderful place for our puppy to stay.

Everything was great from the included pick up service, to the one on one hand over at the time of picking the dog up after her training was completed. I have already recommended Hanrob to other people.

Approximate cost: $1250

My dog was upgraded because he was a senior. How nice of the crew to even think that way. He was very relaxed on his return so he must have been very happy. I will not hesitate to return him there if the need arises.

I have been boarding my cats here for years as one was sickly and most boarding facilities wouldn't take him, Hanrob always did and understood his illness. They are always well cared for and come home well. One of the few places that will actually let you see the area where your pet will be boarding.

Sending my little girl staffy who suffers from severe separation anxiety to a boarding facility was a daunting prospect. My dog's vet had recommended the Hanrob pet hotels as a safer/less traumatic accommodation alternative to staying with my mum. I am not sure who was more anxious on the drop off day! All my fears quickly dissipated after the first telephone update I received from the wonderful staff at Hanrob (Heathcote) who were both sensitive to the situation and more than well placed to deal with it. That first call meant I could go on my holiday and actually enjoy it without spending it worrying about my dog's well being. After a 7 day stay at Hanrob, my dog arrived home not only happy and healthy but she also looked and smelled amazing compliments of her bath. She also arrived with her bag of toys all in perfect order and a lovely report card outlining her experience during her stay. I would not hesitate recommending the Hanrob pet hotels to anyone (even to someone with a special needs dog like mine!). In fact, I have already recommended it to my neighbour who will be booking her pup in for a stay at the end of the year.
Do your fur-baby a favour and let them have a wonderful holiday while you are having yours!
PS. The pick up/drop off service is a stroke of genius. It was the icing on an already perfect cake!

We were very happy with the treatment and care of our pets, they were very clean and happy. We would certainly recommend Hanrob to our friends.

Approximate cost: $200.00+

They seem great - dogs are always exhausted but happy when they return. The collection and drop off service is great. BUT $400 for 2 dogs for what could be as little as 2.5 or 3 days depending on when they were collected from the vet or dropped off is expensive. But then most kennels are not cheap so a bit more for te quality os ok.

Approximate cost: $400

Our much loved four legged family member returned home from boarding with a waggy tail, fresh and clean, and with more confidence around other dogs. Thank you Hanrob

Hanrob was fantastic! My family had a unpleasant experience at another boarding facility, so we shopped around. When I was asking for recommendations, my local vet highly recommended Hanrob.

The staff were so caring and clearly loved the animals. On check in I was given all the information I needed to feel confident I have chosen the right place. I also booked in their Staying Connected package - it was great to see my dog throughout my holiday by a Skype session, photo and video updates. They even place photos on their Facebook page which is included in the boarding rate. Seeing my dog enjoying his time - was money well spent.

We had a great experience with Hanrob, our dog came back to us so relaxed and healthy. They are expensive, but I guess you get what you pay for! We will definitely be back!