27 reviews about Harvey Norman

verified email - 11 Sep 2023

Friendly staff good service good prices

02 Sep 2022

Chris in charge of electronics today was amazing! So easy to buy a tv and pick up from the warehouse!

Approximate cost: $7000

verified email - 14 Feb 2020

Really friendly and helpful staff. I spent 2 hours with one of the sales guys last weekend looking for the perfect picture and he stayed with me and helped me until I found it! :) They even gave me a $100 discount because the frame was slightly damaged.
Highly recommend.

13 Jun 2019

Friendly staff who want to help. No one is just standing around talking, they are all actively working or with customers. I had 3 people offer me help within 10 minutes of looking around the electronic sections of the store. They gave me a fantastic price on a new tough laptop bag and I am extremely happy with the service I have received each time I go into the store. One very happy customer

verified email - 30 Jan 2018

a great big store with lots of items displayed-friendly staff that helped me in finding a suitable product for myself.took me half a day to view other items they had.

18 Apr 2016

Store is never way to busy that its hard to find service, staff are always friendly. Brought alot from Harvey norman.

Approximate cost: $4000

verified email - 19 Dec 2014

I purchased a LG Smart TV and to my dismay found that CatchupTV feature was not available.
Complained to the salesperson Vikas. He consulted with LG rep in the store and rang me back within few hours. With few instructions over the phone, I was able to turn on the feature.
I have read lots of bad publicity on Harvey Norman's customer service.
But, my experience in this occasion was very impressive.

Approximate cost: $900

verified email - 24 Feb 2014

Often visit this store when in need of home furniture/appliances.
It's a big store with loads of variety, love to take me time to explore all the nice items in the store. Kids always get lost in the store too though they do come back.

Friendly staff members at times hard to find only because store is busy.
Loads of parking under store.

verified email - 02 Aug 2013

Great quality of products
Very helpful staff with knowledge of the products
And great bargaining possibility if u buy more things at once
Plus its very large with huge collections of everything you would need in home

verified email - 21 Jan 2013

Really big store with heaps of stock. I've purchased items from here and online. A big disappointment is there service, in particular the electrical department. Once I walked in there were 3 staff members talking to each other, not a single person asked if I needed any assistance. However if you manage to find what you're looking for, the prices are generally good. I wouldn't come here if you're looking for exceptional service. But it is an incredibly large store.

C123 23 Jan 2013

Yes Harvey Norman has a great range of stock!

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