Hello Charlie

Business details

Opening hours

Monday:

Click & Collect 9.00am to 4.00pm

Tuesday:

Click & Collect 9.00am to 4.00pm

Wednesday:

Click & Collect 9.00am to 4.00pm

Thursday:

Click & Collect 9.00am to 4.00pm

Friday:

Click & Collect 9.00am to 4.00pm

Service awards

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Reviews for Hello Charlie (166)

Write a review
4.8
166 reviews
5 star icon
129
4 star icon
36
3 star icon
1
2 star icon
0
1 star icon
0
Service Rating
4.9
Quality Rating
4.8
Value Rating
4.5
georgew800
1 review · 400 points
20 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

good place good place good place good place good place good place good place good place good place

04 Nov 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Love this place, they make it so easy, iv ordered so many times and iv never had an issue, thank you

Hello Charlie 05 Nov 2015

Hi Mary,
Thanks so much for the lovely review. We really appreciate it! :)
Thanks,
Team Hello Charlie

wingsb
#14 in Alexandra Hills QLD
80 reviews · 7600 points
verified email - 20 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

because I don't live in Victoria I called up this place and they did my shipping and everything so happy

verified email - 04 Aug 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

At last a company who genuinely cares... the service is always outstanding and i feel well taken care of

verified email - 30 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I love the fact that I know everything I buy from this store is safe for my baby - and that it's a one stop shop. Love it!

verified email - 01 Mar 2014
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

They have always been really helpful and reliable. They have some lovely products on their site. Many 'Eco" products too.

Approximate cost: $200

fay2
#5453 in Chelsea
1 review · 200 points
verified email - 21 Feb 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I love the concept of this online store as I like to use the most natural, safest products for my family. The cheat sheets are fantastic because all the hard work of label reading and interpreting 10-syllable ingredients has already been done. Not only did I receive my order very quickly but when I had a problem with one of the products Christine responded in a timely manner, resolved the issue, and offered a store credit even though the problem was no fault of hers. It's not too often you find a business these days with good old fashioned customer service values and it's definitely appreciated.

verified email - 03 Feb 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

I have used Hello Charlie a few times now and always been happy. In the rare instances there are problems with the order they have also been exceptionally good at rectifying the problem. Will happily use again.

Approximate cost: $300.00

sallyt13
#2872 in
1 review · 400 points
02 Feb 2014
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

Have been purchasing with Hello Charlie 5+ years and been very happy with their range, service and new products they offer.
Lately delivery times have gotten even faster which has been greatly appreciated.

30 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been buying nappies, wipes and various other products from Hello Charlie for over 4 years and have ALWAYS found them to be 100% reliable - super fast deliveries, great products, please to deal with.

Approximate cost: $3,000

hollyk2
#1 in Gilberton SA
1 review · 600 points
verified email - 29 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been shopping with hello Charlie since I fell pregnant last year and have had nothing but positive experiences. The staff are so helpful and they stock fantastic products for very good prices. I wouldn't buy my baby products anywhere else.

Approximate cost: $150

magdalena
#2 in Minchinbury NSW
1 review · 600 points
verified email - 07 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you for the excellent service and prompt delivery! Best teats I've used and they are hard to find!

Approximate cost: $5

bella1
#16 in Brisbane CBD QLD
1 review · 600 points
verified email - 03 Dec 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have ordered a lot from Hello Charlie & am so happy with this business - the stock is great, timing on responses & postage is great, & (most important to me) the service is excellent - always helpful & informative!

verified email - 23 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Everything is practical, easy to find, and best of all- green.

I wish I'd know about this site sooner, the range is fantastic and you can pretty much find everything you need.

Great for bulk buys, or gifts!

Approximate cost: $150

gemr
#7 in Dandenong VIC
1 review · 600 points
verified email - 03 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wonderful website, so easy, full of fantastic information. Very customer friendly. Won't be shopping anywhere else for my baby needs.

Approximate cost: $61

verified email - 30 Sep 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Beautiful products that you don't usually find in shops, great service and value.Love the cheat sheets and the live chat- sooooo practical.And last but not least - postage is acceptable so no pressure to buy big every time you shop at Hello Clarlie.
Overall- love to shop there

Approximate cost: $220

verified email - 02 Sep 2013
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

I love the product range at Hello Charlie.... Very high quality and practical. If you can stop in the shop they have a great display of their stock to peruse. Staff are incredibly friendly and helpful, especially since they have kids too!

Approximate cost: $230

amyk12
#1 in Heidelberg VIC
1 review · 600 points
verified email - 29 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Friendly, helpful staff, fast delivery and a great range of eco-friendly baby products make Hello Charlie a pleasure to deal with.

anthealol
#3 in Clayton VIC
1 review · 600 points
verified email - 26 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Local, great product choices. The range of Eco choices for babies is fantastic. I know I dont have to worry about how many chemicals or nasties are in products for my baby since they have done the hard work for me. The information available on their website is really great too.

21 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This Supplier is fantastic , so helpful. I was trying to pick some creams, wipes and a few little outfits for my best friend who was about to have a baby. The lady was so help and kind. Recommending thing. When i received all my goods which mind you was a very quick delivery service was loved them and so did my friends. recommend this supplier

verified email - 19 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hello Charlie is great , we bought a bamboo change table mat cover for $34.95 and the quality was excellent,the item was shipped out within 24 hours. Customer service is great. I would recommend checking out their sales folder from time to time also as they have some big savings. All of their feeding products are BPA free.

verified email - 16 Aug 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

i love the clothes they sell! everything is super cute and very very trendy. everything is really well made. delivery was on time and i have had no issues navigating the website.

verified email - 05 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Hello Charlie are great in so many ways. Firstly, they have quality eco products that you can only get from very few places (mainly inner city Melbourne) which is a pain for people living in the Eastern Suburbs. Second, they have free shipping over $150- great when your a Mum like me buying in bulk. Thirdly, their staff are super friendly and give you honest information on products. Last, they always send a handful of organic sweets with the parcel, a nice surprise!

verified email - 29 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent range of products, service and prices. Can't wait to buy again from these guys and will recommend to others.

Approximate cost: $60

27 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great prices, great products, super speedy and very friendly service. Highly recommend. Really nice getting a written note on the paperwork with the order too:-)

waynen
#1 in Baldivis WA
1 review · 600 points
verified email - 26 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Easy to order, and delivery was received fairly quickly. Happy with the product and service. Happy to recommend.

Approximate cost: $22

bamm
#1 in Westfield WA
1 review · 600 points
verified email - 24 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had a fantastic experience with this supplier. The web site was easy to search and navigate and the products are fantastic and at a GREAT price!

Approximate cost: $400.00

verified email - 24 Jul 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Hello Charlie have a fantastic delivery service and I was able to get my baby wipes before I ran out (ordered Friday afternoon and received Monday). Have had no problems with them so far. The thank you note on my invoice made me smile as well.

verified email - 23 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Super speedy delivery, topped off with a hand written thank you note and cute lollies in my package. What a great touch :o)

Approximate cost: $60

crystalb3
#1 in Darling Heights QLD
1 review · 600 points
verified email - 22 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We haved loved the products we have bought from here. Love this store it has the things we are after without having to search all over the place and they are at a good price.