2 reviews about Hilltop Kids Preschool & Long Day Care

21 May 2019

The centre is well-set and cosy. Kid's activities are varied and fun. My daughter did not have big issues with Nursery educators, in fact we appreciate their effort.

However as the parents we had various issues with the management, especially from the director and her performance.

We had to terminate the service after 6 weeks, as we found poor supporting, VERY unprofessional and bossy manner, tense and unwelcoming environment.

Key information wasnt delivered timely and adequately, as a result you got difficult situations to deal with.

Be aware that, some of uncleared policies protect their decision no matter what. They can refuse your medical certificate multiple time even if your child dont actually have any medical condition. It was just not the style of paper they want, but not willing to show you an example.

We're absolutely happy with our withdrawal decision after all.

Anonymous
20 Sep 2016

Very bad experience at this centre. They were not helpful and welcoming and we noticed how it affected our child. We had to change centre and our child is now much more happy and playful!

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