House Of Nappies

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Reviews (81)

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16 Feb 2022

The house of nappies are quick on delivery,very helpful over the phone and have a great variety of stock always a smooth transaction

03 Apr 2018

Have been using 'house of nappies' since last 3 years. What an amazing team - consistently meeting my needs. As a new mom, it was so easy to order the bulk wipes and nappies from their online portal, deliveries were always on time. And the best part is their amazing prices, beats many instore / online entities!!! Would highly recommend...

verified email - 03 Apr 2018

You absolutely CANNOT go wrong with House of Nappies. I'm the father of a 10 year old boy with SMA Type 2 that has him wheelchair bound and very low muscle strength so shopping at the local Coles or Woolworths for nappies in his size is fruitless. Chemists only stocked the pull-up type of nappies for full grown men and, because he can't stand to pull them up and they were huge, those products were less than useless.

Yet, within seconds, I was able to find a suitable product on House of Nappies. Ordering is just too simple and they will even claim direct from NDIS for you so no need to pay up front, wait for an invoice, log into that ridiculous NDIS portal, cross your fingers as you enter a claim and then wait for days for reimbursement (IF the claim went through okay). All it took was an email with a few details and the team at House of Nappies had the claim done and dusted within hours of placing my order. Couldn't be any easier or hassle free and it puts our minds to rest knowing that within a few days, a delivery from House of Nappies will be on my door step.

Also, no mindless robots here. You write an email to a real person who gives you a real personalised response. No "this is an automated response, please do not reply" emails. You have a question? A dedicated, wonderful, compassionate and discrete staff member from House of Nappies will deal with it before you know it.

I have used House of Nappies for over five orders now and I know I'll be using them for at least the next fifty.

Brilliant company with brilliant products run by brilliant people.

Approximate cost: $400

verified email - 12 Dec 2017

Very helpful with any questions and very prompt in replying. Fast delivery also! Cannot fault house of nappies

06 Dec 2017

highly recommend extremely good customer service and excellent prices really good to i ordered yesterday and got my order today

verified email - 04 Dec 2017

Highly recommend quick and easy to use website also being in vic getting my order within 3 business days is amazing fantastic pricing always good to have so many choices :) will be ordering again

09 Nov 2017

Easy ordering process , quick shipping I had my order within 2 days and I was happy with the service from the delivery driver also.
I'm looking forward to ordering from them again ,simply amazing company.

25 Oct 2017

The best company for nappies and amazing prices! I won't ever buy from anywhere else! And they have AFTERPAY so it's a bonus!

19 Oct 2017

Never in my life have I had such great cuatomer service. I placed my order at 9pm and it was delivered the next day!!! Amazing. Thank you!

28 Sep 2017

Prompt delivery and great customer service! They even give u a packet of wipes with an order of nappies! Definitely worth checking out!

verified email - 15 Sep 2017

Was just surfing the net and came across these guys. Got some fantastic buys, 4 pkts of 22 pull ups 4 pkts of wipes, 1lt of body wash, 1lt of 2 in 1and 500ml of baby wash. All for including delivery $59. I ordered Wednesday and got delivered today (Friday). Just awesome. Thank you. Got my nappies and wipes sorted for a while now

Approximate cost: $59

18 Aug 2017

Always pleased with the service, house of nappies has a super fast service of delivery and great products!!

Approximate cost: $110

14 Aug 2017

House of Nappies provide outstanding customer service and fantastic products at great prices. I placed an order late one night and received it within 48 hours - I don't live in a metro area, so this is amazingly fast delivery! The products are great and the prices are competitive. I'll definitely be using House of Nappies again!

verified email - 10 Aug 2017

Oh, my this is the fastest service we have had. I will definitely shop with House of Nappies again. Awesome service!! thank you guys

Approximate cost: $32.

verified email - 20 Feb 2017

Fantastic service . Always arrives quickly and the best nappies are supplied and have never been out of stock for me . Will continue to order through Nappy Palace in future.

verified email - 03 Feb 2017

Same day or next day delivery, great prices and cheap delivery fees! Great product range and easy to use website.

verified email - 02 Feb 2017

Competitive prices, super fast delivery and free samples!!
Delivery charges could be lower though as I have had a lot more bulkier items delivered for lesser charges
Will visit again for sure :)

23 Jan 2017

very pleased with the service. super quick delivery and items as described.
website easy to use.
will definitely order from House of Nappies

14 Jan 2017

fast delivery and great service! definitely recommend nappy palace to my friends. Will definitely visit again! Thank you so much!

Approximate cost: $120

05 Jan 2017

Brilliant! Super fast delivery and the products are great! I've been back a few times now. Highly recommend. A++++

verified email - 03 Dec 2016

Super fast next day delivery!! great range of products and awesome service ***** five star rating for range and price

22 Nov 2016

Excellent value, fast shipping, and they even threw in a couple of samples for us to try. Thank you! Will be back again!

16 Nov 2016

Amazing service and prompt delivery. I can rely upon them for all my baby needs. Great range of products and esay to navigate site.

04 Nov 2016

Fast delivery, never had items out of stock, very competitive pricing.
Very happy to recommend this company

03 Nov 2016

The service and delivery at the Nappy Palace is amazing! My order is often received on the day I placed it and they are always so nice and friendly on the phone. Orders over $100 are free delivery which is a great bonus too. Cant recommend them enough!

verified email - 22 Oct 2016

Always prompt delivery, helpful service the one time I did have a question.
Great prices too on Bambo nappies!

verified email - 12 Oct 2016

My baby Jack is now 7 months old, been using Muumi nappies for about 4 months. Have had nothing but a great experience using this eco friendly brand of nappies. The service from the gang at Nappy Palace is awesome.

10 Oct 2016

We have had a great experience with this company. Our orders have been of high quality and delivered quickly. We tried numerous other nappies and they were either ill fitted for our child, created a reaction or leaked. This was not the case for our order of Muumi nappies with Nappy Palace, for which we've never had another annoying night time nappy leak wet the bed. These nappies have even seen us through almost completely leak free gastro diarrhea for our son.
As for service, even when there was a mix-up with the courier and our order didn't get delivered (not usual - happened once), they got onto sorting it out straight away and ended up delivering our order personally and were very pleasant to deal with.

01 Oct 2016

We live 5hrs west of Brisbane an received my order the next day!! Extremely pleased with their service and pricing on products. Will definitely be ordering again!

14 Sep 2016

I was surprised in how fast the delivery was! Really good service, I'm definitively a returning costumer. Thanks so much!