Howrah was called out on the 15h December 2016. Plumber's van knocked over our brick wall of 5 letterboxes. Plumbing work finished. Bill sent (pay within 7 days) Bill paid on 29th December 2016. It is now 5 months on and we're still waiting for a new brick wall and letterboxes. Over 20 phone calls and numerous emails to follow them up. Ongoing excuses as to why the job can't be completed. Worst customer service I have ever encountered! Stop advertising for more work when you can't finish the jobs you already have! Have reported to ACCC.

26/5/ 17
UPDATE: Finally! After leaving many bad reviews 5 months and 11 days since the "letterbox incident" we have a new wall. The Contracted Brick Layer (Michael Manning) did a fantastic, professional job and it only took him 2 Days!! So why did we have to wait over 5 months for this outcome? Who knows... all I know is there are 11 residents in this block who have been extremely inconvenienced for a very long time. It's a shame that you have to go to such great lengths to eventually get the job done. Thank you Michael Manning (independent bricklayer) for restoring my faith in good customer service. HOWRAH PLUMBING? Don't ever expect any work from this complex or friends OR friends of friends, family...neighbours.... (the list goes on) AGAIN. Final note...don't ever be bullied into paying a 7 day bill which is subject to late fees! Nightmare over! Good riddance! Still reported to ACCC and I'm sure the other residents will be doing the same.

I had a bit of an emergency where i returned home from holiday to find that the pump for our house water tank had blown up and all the water had leaked out of the tank through the broken pump. I called Howrah plumbing late that afternoon, and they sent a plumber first thing the next morning. The plumber was able to give expert advice and had a new pump on hand to install. I then needed to have a water delivery and then have the pump primed - the follow up service from Howrah Plumbing was great, i didn't need to start from scratch with explaining my story, their internal communications must be good, as they knew straight away what was needed and the follow up service was also quick.

Turned up fast when I needed them. Completed emergency repairs and later did further repair work required promptly. Seemed expensive, but I think all plumbers are! No different from others I've used in that respect. Has the facility to pay the bill online - really useful.