Inline Plumbing & Electrical

4.7
based on 31 reviews

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31 reviews about Inline Plumbing & Electrical

05 May 2023

I recently had the pleasure of working with Inline Plumbing & Electrical and I cannot recommend them highly enough! From start to finish, they were professional, courteous, and efficient.

The team arrived promptly and quickly diagnosed the issue with my hot water system. They explained everything in detail and provided a clear and honest estimate for the necessary repairs. Throughout the process, they kept me informed of their progress and made sure I was comfortable with every step.

The repairs were completed flawlessly and my hot water system has never worked better! I was impressed with the attention to detail and the care they took to leave my home clean and tidy.

Overall, I had a fantastic experience with these guys and I would recommend them to anyone in need of plumbing services. Their professionalism, expertise, and commitment to customer satisfaction make them a true 5-star company!

Will be recommending them to everyone and posting reviews where i can.

verified email - 27 Jul 2022

I had a problem with my hot water system. So I rang in-line plumbing and electrical, the technician came out the next day and told me the problem was with the main. They organised the part to be replaced and now it’s all back to normal.
Thank you very much Tash

Approximate cost: $198

28 Oct 2021

So glad I found this company when doing a Google search for a new Rheem gas hot water system. Peter phoned me within a day of submitting an online enquiry. He quoted me over the phone based on the HWS model I wanted, additional valves and fittings if needed. He patiently answered questions I had about the warranty period, function of extra valves and fittings. There was no sales pressure tactics. The price for the HWS unit is not more than through Rheem direct. The labour built into the parts is however cheaper than Rheem. Within the same day of confirming work to proceed, Peter arranged for his technician to come onsite. Everything was completed in a bit over 2 hours. They removed the old HWS and didn't leave it messy (except for the large cardboard box the Rheem was packaged in which I had to cut up and dispose for recycling). Can highly recommend Inline Plumbing for the job. A true pleasure to deal with. Professional, reliable tradespersons with integrity.

Now let me give you some tips.
1) Never choose companies from the top of the Google search results - they pay to advertise and get their brand mentioned at the top of the list. Unlike Inline Plumbing who don't rely on paid advertising but instead customer referrals.

2) I made this mistake before contacting Inline Plumbing. I paid a call out fee for a written quote by "Fergusons Plumbing Group" that was almost 3 times for the exact same work scope. Ferguson's brand was setup only in October 2021, its parent company is Onsite Trade Services Pty Ltd and upon doing some research it has bought over the assets, staff and brands of Dan’s Plumbing, Plumbcorp and Fastway Plumbing formerly run by plumber Jason Aboukalam. Despite being exposed on A Current Affair for their astonishing ripping off customers, the ethics, business practices and culture don't appear to have changed.

verified email - 14 Oct 2021

Peter and the team in the office were excellent to deal with and Stuart the plumber was amazing. Efficient, friendly, highly skilled and clean! The labour and parts were all reasonably priced and their quick response and same-day service was awesome.

Highly recommend. Thanks Inline!

02 Sep 2021

Excellent & Prompt Service.
Simon really knew his stuff & was very efficient & timely.

Approximate cost: $1000

20 Jan 2021

Could not be happier with their service. The technician who came to fix my faulty hot water heater was extremely professional and thorough with great attention to detail. And both the technician and the Inline staff were communicative and gave me a run down of all possible options. The job was tricky and was quite lengthy but the technician showed his expertise and had the system working in no time. The price was really reasonable as well.

24 Dec 2020

Inline Plumbing and Electrical are one organisation I can say have awesome customer service, tells you honestly what needs to be done and when they tell you they will be there, they will be.

I came across Inline Plumbing because the day before Christmas the hot water decides to give up the ghost. I had another plumber come and look and said the tank needs replacing as it is leaking. Quoted over $4000 for the replacement, but felt it was a bit much.

A quick google search showed Inline Plumbing and the price range for their supply and install. Make the call and spoke with David to get a ballpark cost as a comparison, who was not just out to make a sale, but gave the honest and truthful assessment of what I have been quoted and what it should cost as a comparison. I quickly cancelled the other order and ordered through David, who again, was awesome, and got his team out on site with the new tank that afternoon and installed.

I cannot express how appreciative I am that Inline Plumbing has come to my rescue to get a new tank installed. I can have hot water over the holiday period and my visitors do not have to suffer cold showers, and as a major bonus for the holidays, I still saved over 50% in the back pocket.

Thank you, Inline Plumbing, and if I could give more than 5 stars, I would, because they deserve more.

Approximate cost: $2100

verified email - 14 May 2020

Due to the extreme storms, our old hot water system died. I rang Inline Plumbing & Electrical who had a technician here straight away who diagnosed the fault and walked me through the options of a repair or replacement. I chose to replace it at a very reasonable price and they had a new hot water system delivered, took the old one out and had the job done in 2 hours. The guys were all polite and fantastic workers. I could not recommend a better team and a better company. I will definitely stay with these guys for any work I need done.

13 May 2020

I want to thank Inline for an efficient and well mannered service they provided me. They cleared my blocked toilet in a timely manner. The plumber was extremely helpful and always kept me informed on what he was doing and left with no mess made like other tradesmen I’ve had. I highly recommend anyone who needs a plumber to call Inline!

verified email - 13 May 2020

Fantastic service !!! I was quoted very reasonable prices and given honest, upfront advice.

To top everything off, we got a new hot water system supplied and installed only hours after ordering. I would highly recommend for all plumbing jobs. Thank you so much.

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