J.A.E Electrics Pty Ltd

4.8
based on 144 reviews

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144 reviews about J.A.E Electrics Pty Ltd

11 Oct 2016

John was easy to make an appointment with. Then John called me on the day and made sure he kept to the agreed time. Great service and kept on the job to fix both my aircon and lighting problems. Much appreciated. I will definitely use JAE again. Thanks again.

Thanks for your review if you need any electrical work or electrical advice don't his it take ring Jamie I will always answer you call 24 hours a day seven days a week thank you very much for your review again

Sorry for the spelling errors. Thank you for your review. If you need any electrical work done or just want electrical advice, don't hesitate to call. I am available 24/7. Again thanks, john

30 Aug 2016

I contacted John because i saw so many good review from WOMO. Glad to Say that i'm Very Happy with John. Not Only he is friendly, he is Also Very informative. He told me that The switchboard needed to be upgraded for safety reason, however decision is all mine.
So i ended up getting 2 PowerPoint Installed and an upgraded switchboard.
I Will definitely use his Service again in the future!

Approximate cost: $1000

Thank you for your review. It's not hard to do the right thing. Thanks again

verified email - 05 Aug 2016

We called John after reading very positive reviews on WOMO. John upgraded our mains switchboard, which is now fitted with safety switches, installed 2 LED floodlights in our backyard, 2 LED tube lights in our garage, 2 LED down lights In our bathroom and wired and installed an IXL ceiling heat lamp in our ensuite, which proved a bit challenging but John overcame the problem. John is a very experienced and knowledgeable electrician and a genuine honest and humble man. He prides himself on customer liaison to ensure the customer is happy with the outcome. John only uses top quality products. It is easy to see why J.A.E. Electrics has achieved a 5 star service award. We have no hesitation in recommending this business. We are very happy with the work and service you provided to us John. Fred and Liz

03 Aug 2016

I was very impressed by John's knowledge and customer service. He made time to attended our job promptly and was punctual and reasonably priced.

I do try my best thanks. If you need more electrical work I'll be happy to help

18 Jul 2016

John is a very experienced electrician, with plenty of knowledge and customer service is his main priority. Experienced a high voltage injection from power supplier, causing electical faults in the house, and reducving ability to live in the house for 10 weeks due to not safe to use the power. John was able to advocate on our behalf towards the power company in order to fix the problem promptly and provide a safe living environment. Thank you again John for your professionalism, easy going nature, advocation and fantastic customer service.

Thank you very much for your great review. I hope you settle in okay.

verified email - 07 Jul 2016

Now I know why J.A.E Electrics have achieved a 5 star service award – it comes down to excellent customer service from start to finish. John is an experienced and knowledgeable electrician and in fact the only electrician who was able to correctly diagnose a problem I was having with dimming lights every time an appliance was being turned on.

I contacted many other electricians and explained the issue I was having and all of them told me that I had to upgrade my mains cable. John was the only electrician who took the time to explain in great detail that the issue with dimming lights was more than likely to be a fault in the neutral cable (ie. the cable which runs from the pole in the street to the house). John explained that it would be unnecessary to upgrade the mains cable and advised me to contact the power company immediately to investigate. That afternoon the power company arrived and confirmed exactly what John had diagnosed. The neutral cable was changed and no more lights dimming! Problem fixed.

I was so impressed by John’s honest over-the-phone support and advice that I hired him to upgrade my switchboard. (He also installed a double power-point in the laundry and didn’t charge for it). But John’s service doesn’t stop there – my ducted heating recently broke down and he was able to refer me to his Heating/Air Conditioning colleague Jiabin Li from JB Airtech Mechanical Services. Jiabin recently installed a new ducted heating unit and I’m thoroughly pleased with his service and workmanship. I found both John and Jiabin to be reliable, friendly and genuine. They care about customer service and were happy to answer all my questions. I highly recommend both John and Jiabin and would not hesitate to use their services again the future.

Wow this is some review I am just being me love to help thank you very much

verified email - 05 Jul 2016

Thanks to John for a great job. Had a few lights fixed and new ones added. Very punctual for a quote as well as the actual job.

Thanks again!

Used John again, and again excellent service. John's problem solving was superb and the result was fantastic! Thanks very much!

Thank you very much.

verified email - 03 Jul 2016

John sent his Heating/Air Conditioning partner out to our place in Richmond back in early June to assess our faulty bulkhead heating/aircon split system.

I never caught the gentleman's name but he traveled for about 2.5 hours in disastrous traffic, arriving after dark, fixed the issue in about 5 minutes (ok, maybe 7 minutes). As the unit roared back to life after little more than a twist of his arm, he claimed that since the issue was so trivial (likely not electrical but water ice blocking up a valve in the balcony unit), he wouldn't take payment (not even for petrol despite my protest!).

He lingered just long enough to give us an idea of options for any future installation/upgrade in such a limited space apartment (concrete floor and roof).

The unit has functioned perfectly fine since.

Although I don't intend for this to set a precedent to others looking at these reviews (e.g free service!!), the attitude and interaction seems consistent with the other reviews here about JAE Electrics' passion and commitment. The service even over the phone was friendly, humourous and enthusiastic - far more encouraging than the 2 other bored/grumpy/mumbling trades I rang for quotes first.

The time is coming to fully replace this ageing aircon/heating system and I will be sure to call them back to do the full job. We have also recommended JAE to friends and family.

verified email - 01 Jul 2016

Thank you John. Job well done. I really appreciated your 'can do' attitude, quick response time, reliability, professionalism and sense of humour. I would have absolutely no hesitation in using your services again or in recommending you to friends and family.

23 Jun 2016

This is the third job that John has done for me. He is a true professional and a good and honest man. He has always been on time, the job has always been done to a high standard and he has always charged very reasonable prices for his services. I will definitely continue to use his services and I highly recommend him for any electrical work.

Thank you for your review its also great to work for you and able to give electrical advise

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