While our conveyancing process ultimately concluded on time, the overall experience was characterised by unprofessional service and a lack of responsiveness.
Two months ago, we engaged the services of Jack based on positive online reviews. Initially, communication was prompt and responsive via email and phone calls, leading us to sign the contract and make payment.
Unfortunately, after this initial engagement, communication became significantly delayed. Obtaining a response often required multiple attempts, and direct contact with Jack was never possible. Instead, all communication was channeled through a generic "Front Desk" with no personalized attention.
Furthermore, justifications for the lack of timely responses were consistently provided. This resulted in us having to take on a proactive role in managing the entire process ourselves.
While we appreciate the timely completion of the conveyancing process, the overall experience was marred by significant stress and a profound disappointment with the level of professionalism provided.
Approximate cost: $1200
Jack was responsive to all my enquiries. He is one of the best conveyancers in NSW & SA, my sister and I have been dealing with JKA & Co Conveyancing for over 2 years now. I would always recommend him!
Amazing Support throughout my entire property purchase! Jack and the Team always were their to answer all my questions. If I could rate them higher I would, thank you again for helping me and my brother move into our first home.
Hi, I used jack and his teams service for my buying of a house. He was very nice and helpful
I am extremely likely to use JKA and Co Conveyancing again. He and his team went up and beyond my expectations
I was looking to sell my house and came across this business on google. I got into contact with JKA Co and they were very helpful
Thank you to the JKA and co team for their outstanding service
First time using a conveyancing service. Jack explained all the terminology in a way that I could understand and handled the transaction very well. I really appreciate it.
We are extremely happy with the work JKA and Co have done. We will certainly contact them the next time we decide to move property
JKA & Co are the best conveyancers I have dealt with. Thank you very much
“We just had our wills and advanced care directives written up by Anne”…
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