Poor communication on so many aspects of our car repairs after an accident. Repairs done so poorly we had to take it to an internal dispute resolution. Very poor customer service. Very poor follow up with repairers and repair standard. I do not recommend this company!
Great insurance company. Had to repair my car due to collision with a pole - no problems with the claim, repairs are done quick and easy, with high quality. It took only one call to them to claim.
Approximate cost: $600
Cheapest car insurance that I can find out anywhere in australia for my car.this is the best insurance compared to the large companies where they charge hefty amount
Approximate cost: $1233
although just cars can be rated the cheapest, there is definitely room for improvement on the things that they cover. all they just cover you with is the vehicle itself, it would be great if they also cover windows
Having huge problems and delays with this insurer. They were cheaper than other insurers and know I know why - they don't deliver on their promises! They are slow, there is no service - they always transfer you to someone else or ask you to call back later. They left me without a car for weeks and they deny claims and don't let you use the repairer you want because they find the cheapest one they can get (with no guarantees as to quality).
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