Excellent service with the lady in the shop

Approximate cost: $30

After they ruined my towels and sheets with bleach I vowed never to send anything to them again. I however decided to send my new jacket after a few months and they ruined it. When I went back in to show them and to ask what they did to it they asked to see the label.

I said I know what the label says but what did you do to it. They replied they put in the dryer despite the label saying DO NOT PUT IN DRYER. They promised to refund me the money for my coat but then a few days later they refused to refund me the money and even refused to refund me the $15 it cost for them to ruin it.

Having recently moved into a new apartment and not having had time to purchase a new washing machine, we decided that we would send our laundry out to a service rather than having to spend the day at a laundromat. LaundrySpa thoroughly impressed us with their service - they were very courteous to me on the phone, and my partner was promptly and politely attended to when he dropped our laundry off. They even rang my partner before starting because they had found a pair of my dress pants with a dry-clean only label, and wanted to know if I wanted them dry-cleaned or laundered! Everything was returned neatly and carefully folded in bags, with delicates in a separate zip-top bag. We did about 2-2.5 weeks of laundry for two people, and it cost $28 all up. They also offer an ironing service, which we're going to try next time. If you live nearby, they will even pick up and deliver your laundry!

Approximate cost: $14-$25