I have to say I am extremely impressed with the service I received from LG with a warranty claim. I have had some bad experiences in the past & was dreading it...but I was pleasantly surprised.
The man I spoke to at the call centre was very friendly (and Australian) and gave me all the info I needed to get the claim underway. Our warranty was due to run out in about a month so I thought it may be dragged out...but again I was wrong.
I dropped off the TV at the recommended repairer & in a weeks time I received a call from the same man @ LG saying that they were replacing our TV with a new one. It was shipped to the repairer & I picked it up about 4 days after his call to me.
What a great experience! I would happily buy LG products again, great after sale service.
“The technician was able to successfully carry out repairs to our old oven,”…
“I appreciate the pleasant environment while outside temperatures try to reach”…
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