I have to say I am extremely impressed with the service I received from LG with a warranty claim. I have had some bad experiences in the past & was dreading it...but I was pleasantly surprised.

The man I spoke to at the call centre was very friendly (and Australian) and gave me all the info I needed to get the claim underway. Our warranty was due to run out in about a month so I thought it may be dragged out...but again I was wrong.

I dropped off the TV at the recommended repairer & in a weeks time I received a call from the same man @ LG saying that they were replacing our TV with a new one. It was shipped to the repairer & I picked it up about 4 days after his call to me.

What a great experience! I would happily buy LG products again, great after sale service.