35 reviews about Lobster Cave

01 Dec 2021

Evie was our waiteress beautiful service. Ordered way to much food but was able to bring leafovers home. Thank you for a lovely experience, hope to get back early next year. Susan from Pakenham.

verified email - 23 Dec 2018

I've been going to this restaurant for 30 years The experience I had last time I went there on 22/12/2018 night was the most horrible I've ever had in my entire life.

I made a booking over the phone with the Voucher we were given the last time we went there. On a phone we specifically asked If we can share the voucher between two people. Lady on the phone confirmed that we can.

On our arrival the waiter gave us one voucher menu and then another menu to order more food despite we stated we were not ordering more. She then started insisting to order more, so we ordered overpriced garlic bread. That was not enough, another waiter came up and rudely advised that they were not going to serve us.

I stated again that we were advised different when made the booking and ask to tell this to the Manager. Management approached us and said that we were rude to his staff and have to leave. He was so rude that did not even try to apologise for his staff making mistakes and to make us happy and openly said we can sit there for ever without being served and our membership has been cancelled.

We were refused to be served based on nothing, nothing on the voucher indicated that it can not be shared between two people.

Ruined evening.

[redacted]


Review under investigation
This review is currently being investigated by the Word of Mouth team and it does not affect the business' overall rating. This review will either be confirmed or removed once our inquiry is complete.
Lobster Cave 14 Mar 2019

When a Business gives a gesture of good will it is very disrespectful to not only challenge the terms and conditions on the voucher however, then rudely insult staff members and nearby customers. It is simply unfair to vent your anger when it was purely a case of you not getting your own way with a complimentary voucher that we had given you based on our generous nature. We have the right as a Restaurant that has been serving customer's for over 30 years to refuse service when it becomes beyond. In this case not only was your behaviour unacceptable it is also something we haven't witnessed before and no one has to tolerate abuse in that form. You forgot to mention in your review the terrible abuse that you put our staff member's through. We appreciate the fact that you will never return as our Staff and our other patrons deserve nothing but the very best.

verified email - 11 Feb 2018

We got a scoupon voucher to go here and it was definitely worth it. Really cool to experience high luxury eating without the price tag. Romantic atmosphere and lovely staff made for a delicious and pleasant experience

Lobster Cave 14 Mar 2019

Thank you and we appreciate the feedback.

verified email - 30 Mar 2017

We dined here with a Groupon and you get treated the same as if you were a full paying customer. The service was exceptional, we were made to feel really special and the food was faultless - fresh, high quality and delicious. We will be back!

Lobster Cave 14 Mar 2019

Thank you for your perfect review. So happy enjoyed the evening. Many thanks.

verified email - 17 Mar 2017

We had an amazing evening here tonight. The service was so lovely, the atmosphere, lighting and music were comfortable and right on point. But the scallops! They were the best scallops I have ever had!

Lobster Cave 14 Mar 2019

Thank you for your perfect review. So happy enjoyed the evening. Many thanks.

verified email - 12 May 2016

Lovely spot for a fancy dinner in Beaumaris. If you celebrate your birthday, you get free shots and chocolates

Lobster Cave 14 Mar 2019


Thank you for your perfect review. So happy enjoyed the evening. Many thanks.

verified email - 15 Jan 2015

Amazing food here! It is quite pricey so generally somewhere for special occasions such as birthdays and anniversaries. Occasionally they have lunch specials- usually midweek- or a voucher special and you can get a good deal for a 2 or 3 course meal. Definitely great for a treat!

Lobster Cave 14 Mar 2019


Thank you for your perfect review. So happy enjoyed the evening. Many thanks.

verified email - 02 Dec 2014

They are a little bit expensive, but the food and service are nothing short of fantastic. It is well worth the dining experience when you want to spoil yourself and partner.

verified email - 12 Dec 2013

When we entered we were shown to our table which was setup beautifully. We ordered the Seafood Platter which had everything you could think of in the way of Seafood. Service we could not complain about it was good. Thank you for a lovely night and meal. Highly recommend you try just once to experience this restraunt. It is a little expensive but well worth it. Seafood Platter was for two at this price.

Approximate cost: $119.90

babenreviewer 13 Dec 2013

i've yet to stumble upon a seafood platter with everything on it! might check them out for a special occasion xx

rowenam1 13 Dec 2013

Checkout menu online, the Seafood Platter is normally $199 for 2 some celebrities dine there too from what I was told.

verified email - 04 Sep 2013

Amazing! I went with a voucher as I love love love seafood and I'm so glad I did. I went with my partner and between us we had chicken, steak, flathead, lobster tail, creme brulee and sorbet. The chicken and steak were perfectly cooked and juicy, and the seafood was fantastic. We also had a bottle of a really lovely chardonnay and finished with complimentary irish cream shots and biscuits. The service was also incredible; I felt like royalty. I will definitely be going back!

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