Local and Interstate Removals

check icon 4.7 (54)

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Reviews for Local and Interstate Removals (54)

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4.7
54 reviews
5 star icon
48
4 star icon
3
3 star icon
0
2 star icon
1
1 star icon
2
Service Rating
4.8
Quality Rating
4.7
Value Rating
4.8
jonog776
1 review · 600 points
verified email - 02 Jun 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

NEVER USE. These guys were caught on camera driving their truck into a baseketball hoop, damaging it. And then looking at the damage and never mentioning anything. The company Andrew, Anthony and the owner Yusri return no calls, or emails. And try to hope that you will not chase them for compensation or to repair it. Hugely unprofessional. Now I have to lodge to take them to court, even though it is all on video. When I try call, they just hang up when they see my caller ID. Making such a bad reputation for their industry. Yusri - I'm waiting for your email and compensation payment, or look forward to seeing you in court.

shannynh544
1 review · 600 points
verified email - 16 Mar 2022
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Absolutely disgusting service. The receptionist was absolutely lovely, anyone else that I interacted with was just purely and utterly disrespectful.
Our pick up was a week late, due to the flooding which we had no issue with at all. We were called at 2pm on the day of pick up to advise us that the pick up will be between 5pm/7pm. They did not rock up until 9pm. They arrived with no where near the enough space that I had reserved and told me that we were their 5th pick up for the truck and there was not enough space. The driver of the vehicle had his pants down and was trying to pull them up and do the belt up whilst trying to talk to me, which was absolutely disgusting and sure poor customer service. Whilst attempting to get the very minimal stuff to the truck they broke the AC remote holder, to which they did not tell me, instead I found out later on. They also decided to take it upon themselves to turn the AC on and use our bathroom. Which I also would not have had an issue with if they had of asked, but they did not.
I was then told to contact the company in the morning to work out what to do with the rest of the stuff. Upon arrival my partner refused to pay the full amount as we did not get the full service quoted to us. The manager told us to pay half and then the other half upon arrival on the rest of our stuff.
I tried to contact the company 3 times before I actually got through to who I needed to speak too (I'm choosing not to mention names of these employees). After several days of trying to get answers on a replacement truck via call, email, text, I was finally told that the earliest was the following Friday- 13 days after the original pick up date and 10 days after the first pick up, they also advised me that I was a priority and there may be an earlier pick up. After yet again trying to contact them multiple times about confirmation of pick up on Friday, I was then told that the actual pick up day will be the Saturday instead of the Friday with a next day delivery. Now all we wanted was the service quoted to us which was 16 cubic metres on a backload service. However we did not receive any compensation or apologies for the massive inconvenience and stress that this has caused on our lives. I am still waiting for the second pick up, my hopes are not high that this will go according to plan. I will never EVER pick this company again nor suggest this company to anyone. Just utter poor customer service left, right and centre.

verified email - 10 Apr 2021
Service Rating
2.0
Quality Rating
2.0
Value Rating
2.0

. This has to be the worst I have been treated by any company ever. There was no communication or very little. I had underestimated the size but in my defence it came out of a 10sq
Storage so I assumed it would fit in a 10sq truck They charged me an extra 4 sq. I was not going to be at the delivery address so organised to have the door unlocked. When they finally arrived they dumped everything in the garage and left the unit unlocked! I specifically said to put everything in the unit and lock the doors. Removalist from hell. Don’t use. Barbie

colins884
1 review · 600 points
verified email - 10 Apr 2019
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Good service. Fast move, provide insurance.

Approximate cost: $550

merryd108
1 review · 400 points
31 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service

Thanks local and interstate removals

Approximate cost: $800

tonyd711
1 review · 400 points
31 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great company to deal with

The boys were great

Will recommend to everyone

Approximate cost: $1000

jackj61
1 review · 600 points
verified email - 29 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service. On time. No damages
The customer service is very good.

If you want to have a good move. Use this company

Thanks local and interstate removals

Approximate cost: $700

jackw797
1 review · 400 points
22 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great company

From the second the boys called us in the morning until they finish everything was very good. Loading wrapping our stuff

Excellent service

tonyj265
1 review · 400 points
22 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very easy move. The boys done the job with no time. Came on time. Very professional company

Thanks

Approximate cost: $275

sierra-h
1 review · 600 points
verified email - 22 Dec 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent srvice. Very smooth move with no delay or damages

Will recommend to everyone

Approximate cost: $600

magdysergyousi
1 review · 400 points
16 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I do recommend this guys they are very good service the done moving for me very quick and easy very fast and also they surprised me by doing free shrink wrap for free which another companies I did moving with them the recharge me a lot for it .I think this the best romvales I had ever seen (Local and interstate ) they are best choice for you thank you .

jessica-t366
1 review · 600 points
verified email - 16 Nov 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service. Diego and his mate were excellent and very polite and professional.
I will recommend these guys to everyone.

Thanks Local and Interstate Removals

Approximate cost: $4400

mariannz
1 review · 600 points
verified email - 07 Sep 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They were great, went over and above the norm in terms of service. I've already started recommending them to others :)

mahmoud-m
1 review · 400 points
12 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service great guys and very fast they made moving very easy thank you !!

fatema-m
1 review · 400 points
12 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They are Absolutely perfect! Ibrahim and Abz moved our 3 bedroom house absolutely full of everything over to our new home. Arrived right on time, took care of EVERYTHING! Helped with extra things I didn't aware them of. They moved our gym, as well as a full weight set. These guys were so impressive I couldn't thank them enough. They literally done all of it in one move and was so happy with there service and help thanks heaps boys and keep up the good work
Thanks again

monicak406
1 review · 400 points
10 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

It was an easy and fast move with Zippy move.

The guys were very polite and helpful. They knew exactly what they were doing and took great care with my belongings.

I would definitely recommend and use again

nancyg260
1 review · 400 points
13 Apr 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best movers EVER! Such excellent customer service and they work so hard. So very thankful that they've helped my family and I and under such short notice. 100% would recommend to all family and friends

goelianog
1 review · 400 points
13 Apr 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Zippy move made my family's moving easy, cost effective and fast!

Best quality moving I've ever experienced!

The movers made a personal connection, had a laugh, worked very hard and made the process very good and enjoyable.

I highly recommend !!! AMAZING

sunshines
1 review · 400 points
23 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I recently needed to have my mothers belongings moved from a friends shed to my place, which have sentimental value to me as my mother passed away 4years ago, this friend had been storing things for me. I needed a removalist that was reliable, punctual, efficient and that would take care and have the respect that was needed. I came across Zippy Moves website and after reading all the wonderful reviews about them I thought these are the guys to help me. Both Bob and Abs were very punctual, reliable, efficient and helpful. They went above and beyond when it came to the moving of my mothers belongings. They were respectful of my mothers memory and what her belongings meant to me. Because of this I would highly recommend them to others as the best to use when it comes to moving. I know that I will be using there services again if I decide to move. Thanks again Bob and Abs for your help.

leiw207
1 review · 400 points
14 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very fast, careful,friendly! Reasonable Charges!Good communication! Professional experience!Highly recommend!

11 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These guys were fabulous! Polite, honest, proactive, hard working and took Great care with all our items. I've moved multiple times and these guys were definietly the best! I would recommend you to all my friends. Thanks so much, appreciate it!

jessc44
1 review · 400 points
06 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Professional, efficient, careful and lovely guys to boot. I can't recommend Zippy enough! Abbz and Bob were available at the drop of a hat and went above and beyond to make sure I was happy and that our items were safe. They were moving a very precious (and heavy!) antique and at no point did I doubt that they knew what they were doing. I will be recommending to all my friends! Thank you!!

mohammeda328
1 review · 400 points
17 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very good company, did hard job for me,
I recommended for my family & friends and recommend for everyone looking for moving.

lidys
1 review · 600 points
verified email - 01 Feb 2017
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

Thanks to our team for making our move as easy as it could be. The attentiveness and care of my wants and needs were given absolute priority and the job was done and completed in the time frame agreed. Thanks Joe Johnny Bob and Abby for adding some fun to a tough job. Will absolutely use you again.

Approximate cost: $3000

murrayd329
1 review · 400 points
25 Jan 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thanks for an excellent job moving us John. We had a particularly tough access to our house, via 50 steps up from the street. There were no complaints from any of the boys involved in the move. You even put on any extra truck and an addition person to help achieve the move in less than a daybwhichbwas our goal. Super efficient workers and curtious too. Zippy is highly recommend.

Approximate cost: $1500

lauraf259
1 review · 400 points
08 Jan 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These guys are brilliant! I booked the job late Saturday afternoon and they arrived when they said they would on Sunday morning.

Bob and Abes were on time, friendly and professional. Nothing was too much trouble and they took good care of my belongings. I will be booking them again and recommend Zippy Move wholeheartedly.

Approximate cost: $440

barbaram298
1 review · 600 points
verified email - 01 Jan 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Bob and Abes were very careful, helpful, friendly and respectful. They rang me to let me know that they were running a bit late which I appreciated. It was hard work for them on the 3rd floor. They also made sure to pack all of my belongings into the storage unit, when I was worried the space was too small.

Approximate cost: $540

jasmins329
1 review · 400 points
23 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service look no further then zippy move. The guys where amazing they come on time moved all my furniture with no damages. I've moved a couple of times, but this time I moved with zippy move and there the best at moving furniture. Great work guys.

Approximate cost: $490

michelle-kirchmajer228
1 review · 600 points
verified email - 21 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Moved from Sydney to Wollongong. Johnny and Sam were amazing, such nice guys and took super great care of all of our stuff. This was our 6th move in 5 years and I wish I new about Zippy earlier, it was the easiest move I've ever done. Highly recommended, won't ever use anyone else again.

Approximate cost: $515

javariahs
1 review · 400 points
20 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Used them twice for massive move and they were FANTASTIC. I have saved their number to use in the future whenever I have to move. They were very professional, took great care of all the items, very obliging and worked diligently. I wish I had used them for my previous moves. Highly, highly recommend!