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Lollipop's Playland & Cafe

4.5
based on 28 reviews

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28 reviews about Lollipop's Playland & Cafe

verified email - 18 Jul 2014

I went to Lollipops Playland for the first time last weekend and the kids had a fantastic time . The slides Tea cup ride and jumping castle where a fantastic hit with the kids and the Coffee and slices where a hit for the Adults . The staff where helpful and friendly . What impressed me the most is that we have a Autistic son and their policy is that all children are equal and understood . This is because the owners have 2 autistic children and understand how hard it can be if a child is having a melt down . I can not thank u enough for the wonderful service we received. Well done

verified email - 10 Mar 2014

We attended our nephew's birthday party there. The kids had a great time. Lollipops has improved since the change in ownership. It was a lot cleaner, the service was good and the coffee was great!

Anonymous
10 Feb 2014

I love coming to Lollipops. Great staff, great food, great time had by all. I would highly recommend it to all my friends and family.

Approximate cost: $30

06 Feb 2014

Extremely friendly, helpful staff.
Great healthy kids box, and healthy menu and great range of barista drinks.
very clean and hygienic play areas and dining areas.
Parents free entry! :)
Excellent specials night $5
great event nights.
its like the whole place has had a facelift.
staff interactive, responsible and mature! :-)

Approximate cost: $on special $5

verified email - 02 Feb 2014

Had a great time at the movie night last Friday. My kids had a ball, there was so much to keep them entertained - the play equipment, the movie plus a visit from B1 & B2! Can't wait to visit again.

Approximate cost: $50

verified email - 02 Feb 2014

Absolutely awesome. The 4 children (aged btw 2 and 5) were more than entertained at the special Movie/Play night. They watched parts of Despicable Me and in the other parts they were having a ball on the play equipment around the centre. For us adults we hardly saw our children. It was a pleasure for everyone. For us adults it gave us time to chat, enjoy a delicious meal (chicken schnitzel) and later a cuppa and just relax in a family friendly environment. For the kids, they just had 4.5 hours of total fun playing, watching the moving and eating tenders and chips for dinner and popcorn with the movie. The children didn't want to go home but it was 9.30 pm & near closing time. It was a great way to reward the two older children who commenced Kindergarten earlier that week and their younger siblings who were a little lost with not having their brothers around during the week. With regards to the staff they all worked well together to make the night a great success. All the staff deserve a pat on their backs for a fantastic job well done. We will be returning for some more enjoyable family fun.

verified email - 01 Feb 2014

My kids my mum and myself loved it. You have done a great job and I'll be sure to came back on a regular bases . Thanks

01 Feb 2014

I absolutely love coming to lollipops! As a single mother of 3 I don't really get a chance to sit and relax with a cuppa! But coming here the 2 bigger kids go play and 'get out of my hair' so to speak and the baby is happy too because I am able to relax with a cuppa! Will try to come as often as I can

Approximate cost: $50

20 Jan 2014

Great menu with gluten free options, lots of entertainment for the kids although probably not enough staff on for the number of people ordering food, coffees etc.

Hi Maria. Thanks very much for your great review and helpful feedback. You're right staffing can be really tough for us. When you think about the capacity of our cafe its a tough job and unlike most restaurants and cafe's (which generally have much smaller capacity to begin with) we need to handle the gate and teacup rides and interact with the kids as well so its really hard to run a good service on a sustainable amount of labour. We try really hard to let the customers know when there will be a wait on food and drinks and (like yourself) most people are really understanding as a result. We are learning and getting better too (new owners have only had it since August) but we openly and honestly admit that staffing has been one of the toughest things since taking over. We really feel that we are making great progress now with the new staff we've put on including some very experienced hospitality professionals, qualified and experienced child care workers, a razor-sharp head barista and qualified chefs in the kitchen. We are purchasing new equipment and restructuring processes in the kitchen as well. We are determined beyond words to get our wait times spot on but it requires a heck of a lot of thought, planning, training and elbow grease so doesn't happen over-night. We'd love to hear more from feedback from you as we move forward and use our new, more senior, more qualified and more experienced team to really sharpen up the customer service in our centre and wait times in our cafe. Thanks again.

21 Dec 2013

It is great to have somewhere to go where u can sit back relax while ur little ones have an amazing time.. I have a 2yr old n a 4yr old, we go once a week and they love to go, the playground is great, the food is good value and the staff are very friendly..

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