Great customer service, very knowledgeable. My car is running like she's new again, yet she was built in 1996. The motor is as quiet as a mouse, and she no longer gives the occasional shudder when she idles, yet she's idling even lower. The air-conditioning is fixed. Bill even replaced my bulbs and gave the car a clean, and with four kids, it needed a clean. Most importantly, Louca Automotive are honest, they don't pad bills. I highly recommend them.