When I approached Jeff, he was friendly and cooperative. He did a great job and delivered my car back as promised. Great customer service.
Accidents are never a good experience especially when we are all so time poor nowadays - in our situation we needed to identify someone who would repair our vehicle and bring her back to her former glory the same way we keep here on a day to day basis. With this in mind there is only one place you need take your car..."Magic Touch Accident Repairs" in Thomastown. Jeff is a people's person and this is clearly shown in his workmanship and pride of delivering flawless repairs. The workmanship, experience and above all fantastic service is an A1 result! Jeff's team is complemented by Kathryn with her diligent attention to details and all our queries and questions were responded with a smile. Fantastic Customer Service - without hesitation I would only recommend our friends and family here. Its the only place to go to have that reassurance and headache free experience. Keep up the Great Work and Service you provide Jeff - Well Done!
Approximate cost: $2500
Needed panel work on my truck, recommended by a third person, after speaking to Jeff about the work that I needed to have done, I had to go into hospital. During the time I was in hospital and recovering Jeff and Kathryn kept me up to date with the work via email or text, and told me not to worry and just get well.
Approximate cost: $1,200.00
Been to magic touch a few times. Wont go anywhere else. Excellent service and results.
Jeff is a very pleasant person to deal with and is always on the lookout to help you with your situation. I had an accident with my car and went with womo 's reviews and found Jeff
s Magic Touch. Got the car from Bairnsdale to Melbourne to get it fixed but realised that the insurance company had got the car written off. Jeff helped me through this difficult time and advised me as to what my options are for me to make an informed decision.
I strongly recommend, Jeff for any panel works (even though I have not seen his work I believe his work would be as good as his customer service).
Thanks again Jeff.
We have had accidents of people smashing into us. Cannot recommend Jeff enough for his workmanship, experience and above all fantastic service and quality of the job. I think this is our 3rd or 4th time and the service has been 100% every time. We did not hesitate when we needed to get the car repaired. We will only go to Jeff and Magic Touch in Thomastown. Its the only palce to go to have that reassurance and headache free experience. Your fantastic Jeff a credit to you and your staff. Thank you is not enough. we will always recommend people to you. You are the best.
good to know of car repairers in the local area, sounds like a good business to deal with.
-They had great customer service, explained everything, clear communication.
-Were able to get a courtesy car
-They were quick.
-Car looks great, they even cleaned it and all.
Overall couldn't fault them. Can't comment on price, as it was an insurance claim so don't know the end cost, but overall it made fixing the car smooth and easy.
Used several times, all my family come here for great service and prices, they won't stuff you around or over charge for the job. You'll pick up your car looking as good as new everytime
Fantastic customer service,awesome artistry, attention to detail and magic work.
100% satisfaction ,RECOMMEND to everyone
Thank You for taking such great care of our Monaro
The staff are lovely, loan car was immaculate, the job the did on my was first class, it looks brand new. I also appreciate the thorough clean they did before I picked it up. Very happy with the service, would definantly return and would recomend the service to other people. Very happy from start to finish.
“Highly recommended. High quality job and cheaper than another panel beater.”…
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