22 reviews about Magshop

verified email - 23 Jan 2024

Magshop : disgraceful attitude to customers

Ordered 2 x magazine subscriptions 31 OCT. Nothing received. Email enquiry 13 NOV, no reply. Email enquiry 24 NOV, no reply. Phone call 29 NOV - they have no information as they are not the publisher. Requested refund. Nothing. Phone call 23 DEC requested refund. Closed until 08 JAN so cannot give refund. Phone Call 08 JAN requested refund. Nothing. Phone call 23 JAN. Requested refund...... who knows? What an absolute shower

Approximate cost: $88

Anonymous
verified email - 24 Nov 2020

Scam artists, go to a newsagent and buy.
Don’t buy from fake shops like mag shop

verified email - 07 Jan 2014

My experience is different to most using this site. They do have a lot of magazines to choose from, and their prices can be quite attractive, but my reason for reviewing is the customer service. I had participated in a 'buy this, get that free' promotion, where the free item was a magazine via Magshop. Unfortunately my claim code disappeared mysteriously from my inbox and I thought I had lost my chance for the free magazine.
I thought I'd contact Magshop to see if they would help me, and had no expectation that they would, since I was getting something for nothing, but they replied immediately with the claim code I needed. I was then able to get my free magazine.
I was really impressed because they stood to gain nothing from telling me the code. In fact what they gained is a satisfied customer!

lucy91 07 Jan 2014

That's a fantastic review

Hi Tigersplke, thanks for letting others know of your experience. Its always encouraging to see a business go out of their way to provide an exceptional level of service and this is a prime example. Thanks again, Reeces

verified email - 01 Oct 2013

Have been using Magshop since I was in high School for all my magazine and cookbook subscriptions. I recently signed up at Christmas and am currently receiving both Cleo and Cosmopolitan magazines (12 issues each) for $99. Bargain prize!!

I had to ring them up recently as one of my magazines didn't arrive, but they resent that issue for me . Never had any problems and The Customer Service I have received over the phone has been friendly and genuine.

Will continue to be a loyal subscriber. Highly recommended!!

Approximate cost: $99

Hi Velvethearts, itâ??s always encouraging to stumble over a review from a long-time, trustworthy member. Thank you! We will certainly be checking them out, thanks to you and other reviews mentioned. Regards, Reeces

verified email - 15 Sep 2013

I've had a few subscriptions with Magshop but I will never use them again! I never received a magazine which they take no responsibility for and instead of sorting it out they just refer you to deal with the publisher. On my last purchase, I ordered a cookbook. After a month, I was told it had been dispatched. After another month, and numerous emails, I was advised the book was no longer available. As I had purchased the book using a gift voucher, they refused to give me a refund or even a credit so I could purchase something else. The customer service was non existent and appalling! 5 months after the purchase, numerous persistent emails and having to threaten contacting consumer affairs, I finally received a cheque for the refunded amount.

Hi Trekka10, thanks for detailing your disappointing experience, which certainly differs from a great many others on WOMO (and other websites.) We wish it were possible for Consumer Affairs to â??fineâ?? businesses who act in an unethical manner, as this would offer compensation (for lost time, effort and money) to the victim and make them â??think twiceâ?? before attempting to screw-over some-one else. While we were disappointed to read this, we thank you for taking the time to share your experience with others. Regards, Reeces

verified email - 07 Aug 2013

Easy to use website and very convenient!
They have a very good variety of magazines and have something for everyone - definitely worth a look as they are cheaper then some other places

verified email - 24 Feb 2013

I have used this company a number of times and have been impressed with the service every time. I have made enquiries and purchases over the phone with Magshop and have been happy with their promptness and range.

christopherr5 24 Feb 2013

even if their prices are higher than mags4dtudents , i do get vouchers to buy off them and they have a really good service :)

C123 26 Feb 2013

Yes the service is excellent- and if you are subscribed with them you get so many great deals!

verified email - 15 Jan 2013

Cheaper and much more convenient than going to the newsagent, magshop and a great site to subscribe to magazines and buy books. Prices appear to come down and they often have sales on their subscriptions. Not all magazines can be purchased through magshop (ie. Who Magazine) but there are other gossip magazines that spout the same drivel if you are into that sort of thing.

verified email - 15 Jan 2013

Good website with a big variety of subscriptions available , you can even subscribe to most of the international magazines. Prices are discounted however if you are a student you would probably be better off buying off mags4students. But some mags like woman's day cannot be found everywhere , i got if off magshop .

verified email - 15 Sep 2012

Getting my UFC fix from here.
To be honest I'm not too sure if there are other services which offer great value, but for now I'm pretty happy with these guys.

Works out cheaper than picking up issues from your local agency, so at least I know I'm saving some chichings.

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