Malvern Vet Hospital logo

Malvern Vet Hospital

check icon 4.9 (57)

Opening hours

Monday:

8am - 7pm

Tuesday:

8am - 7pm

Wednesday:

8am - 7pm

Thursday:

8am - 7pm

Friday:

8am - 7pm

Saturday:

9am - 4pm

Sunday:

10am - 12.30pm

Public Holidays:

CLOSED

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Portfolio

Reviews for Malvern Vet Hospital (57)

Write a review
4.9
57 reviews
5 star icon
54
4 star icon
3
3 star icon
0
2 star icon
0
1 star icon
0
Service Rating
4.9
Quality Rating
4.9
Value Rating
4.9
Dao R.
1 review · 600 points
verified email - 26 Mar 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Amazing team with excellent service and genuine care!

We were fortunate to have our beloved dog Mookie, treated and cared for by Malvern Vet Hospital's amazing team. The team followed up with check-in calls after we visited the hospital. Rob, Jane and the other team members patiently responded to our questions and provided guidance. They were dedicated and supported us along the way, especially in the hardest moments. For us, it genuinely demonstrates professionalism, and how much they love pets.
Thank you, wonderful team!
Dao & the whole family!!

Geraldine W.
1 review · 600 points
verified email - 12 Jun 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Pet grooming services

Fabulous grooming staff and service. As much as my dog, Max hates being groomed, he is always excited to see his favourite groomer, Sally. She takes such care with him and his needs. Max always comes home happy and clearly more comfy, not to mention looking so handsome too with his new look!

susani246
1 review · 600 points
verified email - 20 Jun 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our dog had been attacked by another dog and we had never been here before. The care and attention given to Leo surpassed all expectations. Every member of staff went over and above to do what was needed. We felt totally reassured after what was a traumatic experience. The follow up was outstanding. 100% A+.

robf614
1 review · 400 points
09 May 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Really good experiences with the Vets and all the staff.Particularly when they helped put our darling dog to sleep.Sensitive,professional,kind.

Thank you for such a lovely review. We couldn't agree more, we are so lucky to have such a great team here at Malvern Vet Hospital : )

mirandad271
1 review · 400 points
05 Feb 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I needed an appointment on a Friday night for my sick dog, but they closed within the hour and were full. However they took my details and rang back within 15mins with a cancellation so I raced down there and they saw her. The staff were efficient and very helpful and full of valuable advice. I appreciated them fitting me in like they did, I wasn’t expecting a call back!!!

Thank Miranda for taking the time to write us up such a lovely review. We hope Bonnie is well : )

be49ae65
1 review · 400 points
28 Aug 2021
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

So happy with the care Wally the Jug has had with Vets here. Always caring and friendly with great follow up. Thank you!

We LOVE looking after Wally the pug .. He is a very special Boy . Thanks for the kind words Alison

d56c3bc8
1 review · 400 points
04 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Welcome owner and pet greeting, personal pet grooming requests noted and a happy dog on pickup . Thankyou Heidi! Penny

Thanks Penny for the lovely review. Heidi is an awesome groomer and all the dogs that she grooms just LOVE her. We are so thrilled that you and your dog were both happy

mariannec424
1 review · 400 points
21 Jul 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Vet Rob and the team were amazing in their provision of care & advice regarding the management of my old dog, Sparky’s diabetes and Cushings diagnosis. While it was a sad shock to learn of Sparky’s plight, they carefully guided me through his treatment program and Sparky continues to enjoy his life with us. I’ve been a client of this clinic fir well over 30 years with care provided to my many pets over this time.

Thanks Marianne, its always a pleasure to look after you and your precious babies.. thank you for the lovely review and yes we agree Rob is an amazing vet . !!

verified email - 29 Dec 2020
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

Dr Jane Agius was very good. Thorough, helpful and very nice manner with my old dog who was not feeling well. Thanks Dr Jane.

Thanks for your lovely review.. We agree Jane is awesome . We are lucky to have her on the team

suzannew507
1 review · 600 points
verified email - 06 Apr 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

A big thank you for looking after Mitsu. I know she has spunk and can be difficult, but you all took great care of her. My experience of her coming back from Catteries is that she is usually stressed with diarrhea, lost weight and her fur is usually covered with matts and she has dander on it. Not so with her at Malvern Vet. She is a lovely companion and I work constantly on socialising her and so thank you for your efforts. With time hopefully she will let you all have cuddles – secret is to start small – one small pat and leave her be before she gets that left jab at you. She is very happy to be home and is even being nice to my husband!

So happy to hear little Mitzi is at home with us.

ilonaz
1 review · 400 points
19 Oct 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This practice has the most lovely and skilled vets and the most divine set of vet nurses you could ever, ever have. I have been going here for decades with various pets with annual checks, various health issues and operations. I can not fault them. The grooming service is also a very well oiled machine- professional, skilful and caring and they have always finished when they promise they will. Highly recommended!

Thank you for your kind words! So lovely to see different family pets throughout the years

doreenr112
1 review · 600 points
verified email - 02 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent. We have been coming to this vet practice for 50+ years and have always experienced excellent service. The vets and nurses obviously care for their clients and treat them as I would treat my own dog

Thank you so much. We love all our patients.

melissad234
1 review · 600 points
verified email - 22 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

After many year's of owning pet's this is by far the best Vet I have been to! Love how personal it is, NOT YOUR TYPICAL VET! We enjoy coming :)

Thank you so much!

jane-v
1 review · 600 points
verified email - 22 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic Vet and grooming services!!!
............................................................

Thank you so much!

bethh289
1 review · 600 points
verified email - 06 Feb 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Such Lovely and friendly staff! They were very helpful and informative. Great experience at the Malvern Vet Hospital.

Thank you for your kind words! So happy to hear of your positive experience.

sarah-m548
1 review · 600 points
verified email - 06 Feb 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great personal service, knowing our cat well and offering great explanations regards costs involved for getting him better. The vet and nurses gave regular updates though the testing process including X-rays and blood tests. They also provided contacts for emergency treatment if needed overnight. Overall the care shown by all staff was excellent!

Approximate cost: $1000

Thanks Sarah for your lovely review . Great to hear you were happy with our service . Thanks for taking the time to post a review

verified email - 02 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our tonkinese suffered a serious injury at home. Malvern vet hospital were able to scheadule an appointment almost immediately, and then booked him in for required surgery the next morning. He received 1st class care and attention and is recovering extremely well. We've been clients of this practice for more than 20 years and have always received excellent service and advice.

Always a pleasure Brendan, Bowie was a trooper and glad to hear he is doing well.

emmaw355
1 review · 400 points
16 Sep 2017
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Caring and qualified staff. Have been going here for years. Highly recommended. They have saved my dogs life.

Thank you Emma for such a lovely review. We are happy to have been able to help you and you dog : )

verified email - 03 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Malvern Vet hospital have really great staff that excel in all areas. My pets even love coming here! EXCELLENT!!!!!

Thank you very much for such a lovely review.

amandah162
1 review · 600 points
verified email - 02 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent Vet. My dogs love this vet. They are extremely caring and sensible. I wouldn't ago anywhere else. Thankyou!

Aw thank you for such a lovely review Amanda. :)

verified email - 29 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Always perfect! You've looked after my boys all their life. Unfortunately Chester died in May but but Monty still feels the love!

Awwwww... thanks Sharon ... we love looking after your babies .. RIP beautiful Chester ..... and Monty we look forward to seeing you in the future

verified email - 24 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wondering Vets and staff. Always listen, good explanation of dogs condition and treatment alternatives. Very caring on the phone and in person. Wouldn't go anywhere else. HavE cared for our dogs Jarrah, Blaze and Monty.

A big thank you Carolyn for your continued support over the years and such a kind review. We hope Montys leg is treating him well : )

kimj605
1 review · 600 points
verified email - 19 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Malvern Veterinary Hospital have a lovely vet Don. He is very thorough and has a lovely manner with our cat and us!

Thank you for your kind words!

kylieo300
1 review · 600 points
verified email - 29 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service!!! This is our second visit with Dr Don regarding two different ailments, and I have found him to be very gentle and caring with our dog, very informative and easy to understand. He is a great asset to your veterinary practice!

Thank you for your fantastic review Kylie. Yes we are very grateful of Dr Don too!

jayneh454
1 review · 600 points
verified email - 11 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very very helpful. The staff explained fully what tests they were doing and the nurse called me the next day to see how my cat was doing.

Thankyou for your lovely words Jayne.

diannej684
1 review · 400 points
02 Apr 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our dog Matilda has been going to this Vet for vaccinations and grooming since she was a puppy. She is now 13 and has been having a difficult time this year, with surgery to repair a torn cruciate ligament followed by other health issues. All the staff, vets, assistants and groomers are so welcoming and caring. Dr Rob has been especially helpful providing advice to help us deal with the problems. I have recommended the vet to friends and they have also been extremely happy.

Thank you Dianne for your continued support over the years. We can't believe its been 13 years already! We hope she is still On the road to recovery.

mandym588
1 review · 400 points
27 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Rob and Andrea and their team have looked after my pets with the utmost of skill,patience,care and understanding.I could not recommend them highly enough to everyone.

Thank you Mandy for your kind words. We love seeing your precious Millie : )

andrewc466
1 review · 600 points
verified email - 25 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been taking my dog to this vet for the past 13 years. During that time she has always received the best care and the staff are genuinely interested about each pet that comes into their care. At no stage have I ever thought about going elsewhere.

Thank you Andrew for the amazing review. We strive to care for our clients and their pets to the best of our ability, it always great to hear that we are doing such a good job.

jacksonl40
1 review · 600 points
verified email - 25 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best Vet we've ever been too. Both Teddy & Ralph love coming here and they're so well looked after. It really is like a second home. Every Vet we've seen has been extremely caring and proficient.

Thank you for your great review!! We love our patients like they are our own.

rachelled815
1 review · 600 points
verified email - 25 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I just got my first family puppy from a breeder and the staff at Malvern Vet have been so unbelievably helpful with any questions and information I have needed. They have shown such love and affection to Reggie and I could not recommend them enough... AMAZING!!!

Thank you Rachelle for such a great review. We love love love Reggie, he is the cutest! We love forward to his next visit and getting to watch him grow up : )