McDonalds

check icon 4.2 (13)

Reviews (13)

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verified email - 01 Dec 2024
Stole my money wont refund, i didn't order anything?

Several days ago I was emailed a receipt for a Maccas app purchase I didn't make at a Maccas 100km from my house. I rang the restaurant. They confirmed the order was made and never collected but they couldn't refund, We didn't make the order. Bracken Ridge Maccas said I have to complain online or via the app. Neither works. They said they would escalate but haven't. They were also going to escalate and cc me in email. Didn't.

verified email - 19 Jan 2017

COLD food! Been sitting there for hours, however friendly staff and service, still would reccomend however mabye not keen food sitting there for hours please

verified email - 12 Jun 2016

The chips I received were cold and soft which was intolerant. However the staff gave me a new order and I just admired the service.

verified email - 11 Sep 2013

One of the best Mcdoanlds around after the Arana Hills Mcdonalds. They were fast and like all Macca's are... They are cheap. A good fix on the go with all the options for Vegitarians... Vegans, Meat lovers and a huge range of healthy options. Not like it use to be. MACCAS ALL THE WAY.

Mzkitty85 12 Sep 2013

Great review!! Really helpful.. Will have too try this store!

verified email - 26 Jun 2012

Went throught the drive thru on Sunday morning and had to wait quite a while for my order. I was a little disappointed too that my muffin was cold and the coffee luke warm. I would expect better. I will try them again once more, but after that if the food is the same, I will be avoiding them. Not a good way to start a day!

Approximate cost: $5.95

verified email - 12 Jun 2011

Best McDonald's ever! Pleasant efficient staff, clean tables and toilets and even the playground is tidy. The franchise owner is heavily involved in the local community and is often in store with his friendly welcoming smile.

verified email - 11 Jan 2011

They are very resonable with food that is good quality and actually fills you up for what you pay. I love good bargins!

verified email - 20 Dec 2010

Being only 5 mins away from us, it is very convenient to pop in and grab something to eat. Very rarely do we have to wait long to be served, which is awesome. Staff are always friendly, one particular young man (clay i think his name is) is always very happy, friendly and polite.

verified email - 03 Dec 2010

love the food there! always yum (especially when drunk) always cheap and super quick service and the staff are always friendly

verified email - 28 Sep 2010

Always excellent food which tastes great and quick service! can never complain and they are always working with a smile

Approximate cost: $7.00

verified email - 22 Jul 2010

This store is the best Mcdonalds in Brisbane!. The owner is fantastic with a great rapport with his staff. He is always on top of things and quickly sorts out any problems. This is the benchmark for all McDonald training and service. The food is always fresh hot and yummy - and the coffee is above the normal standar for the price.

Approximate cost: $6.00

jodiec 24 Jul 2010

Totally agree with everything you're saying. I was so surprised with the great vibes I got everytime I went to this macca's. They were all there to help, never felt like you were wasting their time and they even helped me out to my car with my order once as I had 2 kids and a baby and no hands to carry my order. They could have given me the look of 'why didn't you use the drive thru' if you know what i mean, but they chose to withhold their judgement and let me learn my lesson without embarrassement. 2 thumbs up for these guys. Forgot to mention they have all age groups working for them too which I find refreshing ;)

verified email - 10 May 2010

They are consistently good quality and had friendly staff. Usually have to wait in the bay for a short period of time but food is always fresh.

23 Jun 2009

We've been to heaps of McDonalds restaurants, as have most of us... Bracken Ridge Maccas is one of the best I've been to as far as service and quality of food. Mmmm Maccas! ...now 24 hour too.

Approximate cost: $4