12 reviews about Members Equity Bank

verified email - 28 Oct 2012

Fantastic customer service and great quality products. I recently joined the bank and received $50 for free! I called up customer service because I made a mistake while filling out an online form, and they were extremely helpful. Would recommend this to a first timer as it's very easy to understand the service is great.

MazB35 29 Oct 2012

Great to hear thanks for sharing :-)

worldholiday 12 May 2013

Thanks for sharing. I always wanted to know what their service was like.

verified email - 07 Oct 2012

Members equity offer the best First home saver account available to the general public.

Railways credit union offer a better interest rate but you have to be a member. which i can't as know one in my family work for the,.

Only applies to those who have not bought a house/ apartment etc. I would Definitely Recommended opening an account if you are eligible and have money to save.

Who is eligible for this account?

anyone who is at least 18 years of age, and under 65 years of age;
anyone who has never owned a home in Australia that they have lived in;
anyone who is an Australian resident for taxation purposes; and
anyone who has never opened a First Home Saver Account

For more Information on First Home Saver Accounts Please Visit the ATO website.

Approximate cost: $0

verified email - 23 Apr 2012

We have been with members equity for about 10 years and havennothing bad tomsay about them, real people answer the phone and are very helpful

Anonymous
verified email - 30 Jul 2010

what an EXCEPTIONAL CUSTOMER service at Fountain Gate Branch, They really understand how to treat customers, how to return phone calls, how to provide consistent accurate relevant information.

verified email - 23 Jul 2010

Excellent customer service via phone for interstate clients. Excellent rates for their online savings account - hard to find better. Love the NO FEES with this product. A genuine alternative to the 'Big 4 Banks'
Love the easy, very secure internet banking facility. They really do look after you as their customer.

verified email - 07 Jul 2010

I hold most of my accounts with ME and the low to no fees are really good. Great phone customer service. Easy Internet banking.

Approximate cost: $0.00

verified email - 10 Jun 2010

I like Members Equity bank as you know you are not dealing with any of the big banks that just like to slug customers with lots of fees. ME accounts are easy to open and maintain via the internet and they have really good customer service over the phone should you need it. I don't have any local branches nearby but that has never proven to be a problem with this bank.

Approximate cost: $5000

verified email - 16 Nov 2009

I have been a ME customer for many years and I can not say a bad word about them. I have had a mortgage, credit card and still have a transaction and savings account. They continually offer high quality service and excellent rates for savings and a transaction accounts that meets my needs.

verified email - 27 Mar 2009

Have been with them for almost 1o years now. No monthly fee, no redraw fee. Very good, very fair products. Customer service is great, too, never have to wait long to speak to someone in their Australian call centre. Have just purchased a new property with a short settlement time and they've worked hard to make everything go smoothly. Interest rates are very good.

verified email - 13 Nov 2008

Members Equity bank are exceptional. I have now had 3 home loans with them over a 8 year period. Throughout this time, i have never once has any problems. Their rates are great. (Discounted if a member of a superfund) Their mobile lenders are always well versed in the products they sell and recommend the right product for your circumstances. They can also tell you whether you will be likely to get the loan on the spot. Their phone line is always answered promptly and you get a personal mortgage manager with a direct phone number. OVerall I can speak highly enough of members equity. I will always use them and have recommended them to a number of friends fed up with the big 4.

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