MetroMovers - Furniture Removals

4.8
based on 579 reviews

  • Melbourne, VIC 3000
    Storage facilities and moving depots in: Melbourne VIC • Sydney NSW
  • 1300 138 960
  • Visit our website
  • Opening Hours (Saturday: 9:00am - 12:00pm)
  • Payment methods
    Cash • Visa • MasterCard • American Express
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579 reviews about MetroMovers - Furniture Removals

verified email - 02 Feb 2023

MetroMovers did a fantastic job of helping my husband and I to move recently from Melbourne to Paynesville. We can't speak highly enough of Jonathon, Adnan and Jeff who put in an incredibly long day first packing our furniture in Northcote and finishing unpacking at 11.30pm (- we had a lot of stuff!) That was followed by a 3 1/2 hour drive back to Melbourne. That's a 19 hour day! Despite the long day, Jonathon, Adnan and Jeff did not complain at all. Quite the opposite - they were jovial and kind and an absolute delight to work with. They even assembled a bed for us and were extremely careful with our furniture. Their teamwork was really impressive. Metromovers is very lucky to have such wonderful people working for them.

15 Dec 2022

Thank you to the friendly staff, who assisted my enquiry and the removals who did an amazing job, very friendly and they all worked well in a team. Highly recommend them. Thank you Jonathan and his boys, Great Service! :)

18 Oct 2022

Absolutely phenomenal work! From booking to the actual move, MetroMovers were excellent to work with. I booked 2 men and a truck on 15/10, and could not recommend them more. They completely erased my anxiety around the move and I will never move with anyone else.

They were quick and efficient in getting the truck packed, and at the drop off location were conscientious and careful with all items. Had some concerns about fitting my fridge up the stairs, but the guys were willing to give it a go - and with a lot of effort on their part they got it up. Then the complication of getting it through the door - wonderful problem solving and care to avoid damage to the door/door frame.

Throughout they were positive and energetic despite the physical exertion of many heavy and awkward items needing to be moved up a flight of stairs and along a narrow walkway with a 90° turn into the front door. They also provided us with a few good giggles as they passed lighter, non-breakable items up to the external walkway with an easy toss from the back of the truck.

The guys were highly professional while remaining approachable and friendly. Very much hoping that higher ups in the company are able to find the men who did this work (I am terrible with names!) and recognise these guys for their work!

Approximate cost: $775

19 Sep 2022

Excellent removalists from Metro Movers. Polite, efficient, careful and accomodating. Thank you Rafael and Jouan.

Approximate cost: $1300

17 Sep 2022

These guys were awesome. Positive, can do attitude all day. Lucas and Gabriel, thank you so much.
Would highly recommend, great service.

05 Jun 2022

They were reliable and fast, the best I have ever used. Fadi and Eric had two pickups to bring to me and both places called to say how great they were..Then I met them, so helpful, fast and obliging, so I have already made recommendations, I am a very happy client

07 May 2022

Friendly, efficient and professional! Made the stressful job of moving home very seamless. Great work to the whole team, thank you!

Approximate cost: $1300

verified email - 07 Jan 2022

MetroMovers were a nightmare to deal with. To begin, they showed up over an hour late which was an issue as we settled our property the day of the move.

The movers damaged our garden shed, and have since avoided my many emails and calls.

Their customer service is appalling, i have tired to resolve this but gotten nowhere so have left this review.

Avoid at all cost! I actually gave them no stars but the website wouldn’t accept my review without at least a 1 star review.

verified email - 26 Feb 2021

Unfortunately during a recent move a number of items were damaged. Mostly superficial scratches, but an item was dropped as the team seemed to hurry through the drop off. I've had no luck since engaging management regarding their "No Damage Guarantee" or any compensation for the damage.

Approximate cost: $1000

23 Dec 2020

The guys were very professional and careful. A pleasure to work with. Thanks.

Approximate cost: $650

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