Mordialloc Optical

4.9
based on 96 reviews

Customer Approved
“We make customer
service a priority”

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96 reviews about Mordialloc Optical

24 Dec 2019

Michael asked me not to be cheeky so... seriously, a business to be highly recommended for friendly service, professional technical and practical advice - Sunny 2 said it all. Well done folks...!

Mordialloc Optical 03 Jan 2020

Thanks Robert for your review happy new year

verified email - 20 Dec 2019

I've been a customer of Mordialloc Optical for 15 years. Their friendly professional service has always been fantastic. Whenever I've needed to update my glasses their advice on lenses and frames has always been very informative explaining the benefits of what each manufacture has to offer.
Michael, Pia and Jodie are always happy to answer any of my questions, nothing is too much trouble. You would very lucky to find a better customer service experience than what Michael, Pia and Jodie provide at Mordialloc Optical

Mordialloc Optical 21 Dec 2019

thank you so much for your review. merry Christmas and safe new year

verified email - 06 Dec 2019

My husband and I wouldn’t go anywhere else for all our optical needs.
Michael, Pia and the team are both friendly and professional and totally customer focused. Outstanding customer service, would recommend 100%

Mordialloc Optical 06 Dec 2019

thank you so much for our review regards mick pia and team

22 Nov 2019

Wonderful friendly personalised service and the best multi focal lenses I have had. Haroula is patient and thorough and has adjusted my scripts as needed and they have always been spot on. Michael and Jodie are great at helping choose lenses. I have been really happy with the styles and their guidance . Fast turnaround every time but particularly when I lost my glasses. Can't recommend them enough.

Mordialloc Optical 25 Nov 2019

Thank you for the wonderful feedback Janine. All the best from all the staff at Mordialloc Optical

25 Oct 2019

Highly recommend the team at Mordialloc Optical. Friendly, efficient, great range, the latest in testing equipment and value for money.

Mordialloc Optical 26 Oct 2019

Thank you for your feedback. Much appreciated

verified email - 16 Mar 2019

Not only do I now have the best quality multi focal lenses I ever had but the service was exceptional. I was a “walk in” on a very busy Saturday afternoon but Michael was so accommodating. My lenses were fitted on site so I didn’t have to part with my existing glasses while the lenses were being replaced ... huge advantage. So happy I found this little local gem. Beautiful, relaxing, welcoming atmosphere with exceptional customer service. Also ordered my fabulous “prescriptions” swim goggles at a great price. Wouldn’t go anywhere else and would highly recommend.

Approximate cost: $600

Mordialloc Optical 18 Mar 2019

Thank you for your shining review Desanka. Come and see us for your adjustments and cleaning anytime soon

11 Jan 2019

Happy, efficient and professional staff made buying a new pair of affordable prescription glasses a pleasure. The outcome is excelllent and my new glasses are insured for 2 years!

05 Dec 2018

Professional, Friendly and knowledgeable. Had sore eye and they sqeezed me in to make sure it wasn't anything too serious. Very much appreciated.

Mordialloc Optical 07 Dec 2018

You are very welcome Gavin. Thanks for the review and Merry Christmas

10 Jul 2018

You're greeted with a smile the moment you walk in ,like a long lost friend. I thought I was going to have new frames made, but they sourced spare parts, and put it through my health fund, and it cost me nix. They bend over backwards to be helpful

Mordialloc Optical 11 Jul 2018

THANKS FOR YOUR COMMENTS GAZ MUCH APPRECIATED

verified email - 07 May 2018

Professional, friendly and knowledgeable. An absolute pleasure to shop here. I would recommend them to anyone... and certainly will!

Mordialloc Optical 07 May 2018

thank you so much for your review best regards mick and team

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