Belinda was great from the start, with our initial meeting to discuss our options, banks, loans, and everything related. She was fantastic. We felt at ease with Belinda, and she explained everything in terms we could understand. She was there every step of the way. No matter how many times we called or emailed with questions, Belinda replied quickly every time, and if Belinda wasn't available, her team looked after us. If we change loans, banks, increase our loan, variable to fixed etc, we always go back to Belinda. She makes the process a very smooth one.
What was the name of the staff member that served you? =D