Mortgage Compare Plus

5.0
based on 98 reviews

Customer Approved
“We make customer
service a priority”

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98 reviews about Mortgage Compare Plus

29 Sep 2021

As first home buyers, my wife & I were both a little confused and unsure as to how to best go about buying our home and navigate our way to getting a home loan. We wanted to take the first step but weren’t sure how. We found Steve through a quick google search of mortgage brokers in our area, and his ratings spoke for themselves, so we contacted Steve straight away. Now, fast forward 6 months and well, aren’t we glad we chose to see Steve as our first point of contact! Steve has been nothing short of amazing from day one and has answered any and all of our questions along the way, be it morning, noon or night, weekday, or weekend! From gaining our pre-approval, to providing information on properties we were interested in, to getting the formal approval for our first home loan, Steve has been exceptional! He has exceeded all of our expectations and has regularly gone above and beyond to ensure that we have been kept up to date! Steve’s professionalism, friendliness and knowledge has shone through, and we have been so thankful to have Steve in our corner. I don’t think we have ever had a customer service experience as brilliant as we have with Steve. If you are a first home buyer and, like us, aren’t sure where to start, we recommend you send Steve an email or give him a call straight away! We can’t speak highly enough of him and his services! Thanks for all of your help Steve, we look forward to being long term customers for years to come!

Thank you so much for this wonderful review and feedback Jack. It has been a pleasure assisting you with your property purchase journey and looking forward to continue to assisting you with your lending needs in the future. :)

verified email - 10 Apr 2024

Steve and Samantha were both great to deal with! They provided informative, prompt, personalised and efficient service. As a young person with little knowledge in this area, I really appreciated their support along the way in understanding each step of the process. They are kind, patient and knowledgeable professionals who truly understand how to deliver amazing customer service to their clients. Genuinely couldn’t recommend anyone more than these two!

Pretoria, thank you so much for your wonderful review! It was a pleasure assisting you, and I'm thrilled to hear that both Samantha and I could provide informative, prompt, and personalised service. Your kind words about our support and guidance mean a lot to us, especially as we aim to make the process understandable and smooth for all our clients, regardless of their level of knowledge. We truly appreciate your recommendation and are grateful for the opportunity to have been of service. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Wishing you all the best.

verified email - 27 Feb 2024

Steve and his team are very responsive, knowledgeable and dedicated. He made sure that we felt comfortable and supported purchasing our first home even when he was on leave. Highly recommended!!

Kaiya, thank you so much for your kind words! I'm thrilled to hear that you found our team responsive, knowledgeable, and dedicated throughout the process of purchasing your first home. Your comfort and support were top priorities, even when I was on leave. I truly appreciate your recommendation and trust in our services. If there's anything you need or if you have more questions in the future, please don't hesitate to reach out. Wishing you all the best in your new home!

verified email - 27 Feb 2024

Steve has been fantastic with our refinancing application. His experience and knowledge made the whole process seamless and stress free. Steve was able to present us options that best suited our needs and provided expert advice when needed. Wish we had spoken with him sooner and we will be back for future applications!

Bryan, thank you so much for taking the time to share your experience! I'm thrilled to hear that your refinancing process was seamless and stress-free. It's wonderful to know that the options presented suited your needs, and I'm grateful for your kind words about my experience and knowledge. I look forward to assisting you with any future applications, and if there's anything you need in the meantime, feel free to reach out. Wishing you continued financial success, and I appreciate your trust in my services!

21 Jan 2024

Bestest mortgage broker ever

Steve and Samantha's service to us was truly amazing.
Thorough and communicative, Steve was across all aspects of lending, ensuring that my partner and I had a worry-free experience.
We are new home-owners and completely relied on their expertise and professionalism.

We've just settled and could not be happier.
A+++ rating from us.

Anthony, thank you so much for your wonderful review! It was a pleasure assisting you and your partner on your journey to becoming new homeowners. I'm thrilled to hear that our service provided a worry-free experience, and your kind words about our expertise and professionalism mean a lot. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Congratulations on your new home, and we appreciate the A+++ rating from both of you! Wishing you many happy moments in your new space.

verified email - 27 Nov 2023

Thank you Steve and Samantha for making my first home purchase a breeze! Much appreciated.

Thank you for your wonderful review Nina! I'm delighted to hear that we made your first home purchase a breeze. We strive to make the process as smooth as possible for our clients, and it's fantastic to know we succeeded with you. If you ever need further assistance or have questions in the future, don't hesitate to reach out. Welcome to your new home!

verified email - 24 Nov 2023

We had a fantastic experience working with Steve and Samantha from Mortgage Compare Plus. Their expertise and dedication made the entire mortgage process smooth and stress-free for us as first home buyers. They took the time to understand our financial goals and found the best mortgage option tailored to our needs. Communication was exceptional throughout, and they were always available to answer any questions. The step-by-step instructions were also incredibly helpful for us, and thanks to them, we could confidently proceed with the process at any time. The attention to detail and commitment to securing the best terms for us truly set them apart. We highly recommend Steve and Samantha from Mortgage Compare Plus to anyone seeking a knowledgeable and reliable mortgage broker. Thank you for your outstanding service!

Thank you so much for this wonderful detailed review Junko. Your feedback means a lot to us and strives us to provide consistent customer service. Congratulations again on the new purchase and looking forward to continue assisting with your home lending needs in the future. :)

verified email - 03 Nov 2023

Steve is exactly who you need to navigate the ever changing loan market. Since taking out our loan over a year ago and moving into our first home, Steve has assisted us with getting better deals during the rate rises and is always batting for you.

verified email - 03 Nov 2023

Steve is a wonderful mortgage broker who goes above and beyond for his clients. He is always very responsive and will try his best to work with your needs to get you the best deal. Could not recommend his services more.

Thank you Olivia for your 5 star review. It was a pleasure assisting you with your home lending needs. We will be in contact with you again to ensure your loans are still competitive and meet your needs and objectives. :)

verified email - 03 Nov 2023

The best broker I've ever dealt with! I highly recommend his services! Getting a loan through him has been a quick and easy process.

Thank you for the review Jovana :)

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