Mr Removalist

check icon 4.7 (57)

Business details

Opening hours

Monday:

7am-7pm

Tuesday:

7am-7pm

Wednesday:

7am-7pm

Thursday:

7am-7pm

Friday:

7am-7pm

Saturday:

7am-7pm

Sunday:

7am-7pm

Service awards

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Reviews (57)

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verified email - 12 Jan 2017

I highly recommend mr removalist and especially a HUGE shoutout to Cody and Rhett who did an amazing job moving my mum into her new home! The guys were gentle in the handling of mum's belongings and stayed back because of a 6 hour delay with the removalists at the previous occupants of mum's new home not turning up at the right time. I highly recommend this company to anyone who appreciates good customer service and efficiency

04 Oct 2016

I can highly recommend this removalist company. They undertook my move which was slightly complicated as they had to collect furniture from 3 different locations. Started at 8am and we were all done and dusted by lunchtime. Rhett and Cody (my team for the morning) were so punctual, polite, careful with my items and helpful. Thanks again Rhett and Cody - moving house is said to be up there amongst the most stressful things anyone can go through but you made it a breeze. Thanks JulieJM

verified email - 15 Jun 2016

For the removal appraisal

I moved with your company on June 6. I was so pleased with the service that I needed to make contact.
Cody & Dylan arrived at the specified time of 9.00am and introduced themselves

Once shown what needed to be moved they got straight into loading the truck. At destination they again got straight into unloading asked me where I would like items placed

At all times they were courteous and helpful. I was very impressed and would reuse and recommend your company to friends.
Once again thank you for your assistance
Kind regards Sue

verified email - 13 Mar 2016

I was quite anxious about my move, so I did my research and found Mr. Removalist with the great reviews. I was pleasantly surprised, and I needn't have worried. Dillon and Lewis were on time, very professional and very careful with my stuff. They helped me pack everything and got the whole apartments' contents into their van efficiently. Loved their work, would definitely go with them again!

verified email - 08 Mar 2016

Very efficient and professional. They(Jamie and Lewis) arrived on time, were careful with our belongings and of the new property and got the job done quickly. Would use again and highly recommend. Thanks

Approximate cost: $200

08 Mar 2016

We called Mr Removalist a day before our house move and they were very accommodating of our short notice. Jamie and Lewis turned up right on time the next day, and were very friendly and helpful. They clearly knew what they were doing, and handled our move methodically and took great care of our belongings, for which we are grateful. Would highly recommend this company.

verified email - 04 Mar 2016

Jamie and Codie were prompt and efficient. They were very pleasant and worked without any fuss. I would use them again.

verified email - 16 Feb 2016

I've used this company twice recently and would definitely use them again. Anthony and Jamie were on time, quick, careful with my items, and courteous. Customer service on the phone has also always been friendly.

verified email - 15 Feb 2016

Good morning Tony, yesterday's move was excellent. Your workers, Cody, Lewis, Dillon were punctual, courteous, hard working & efficient. I was very pleased indeed & would use your company again. Many thanks

verified email - 08 Feb 2016

Just to let you know that the job went exceptionally well this morning.
Was extremely complimentary of the guys, said they were very pleasant to deal with and made everything go like clockwork.
Can you please pass on our thanks to them, their efforts were greatly appreciated.

06 Feb 2016

Great service. Phoenix and Lewis were helpful and definitely made moving easier. Would use again.

verified email - 02 Feb 2016

Polite company to deal with, Phoenix and Lewis were great, they even dropped off an unwanted wardrobe to a person down the street that wanted it. Happy with their service on 16/01/16.

Approximate cost: $210

verified email - 27 Jan 2016

Both Fenix and Lewis helped me move home last week and i just want to give them 5/5 stars. it was easy, they were friendly, arrived on time, nothing was damaged and the move was very quick and cost effective. Normally i would hire a van and move things myself but i needed a faster solution this time and Mr removalist didnt need much notice, Ill need to move again soon and i will use Mr removalist again. Highly recommended

24 Dec 2015

I found Justin and Jamie who moved my furniture, etc. from Kensington to Daylesford, really professional, helpful and nothing was too much trouble. Congratulations on choosing excellent employees. Jude Bodiam

24 Oct 2015

The staff at Mr Removalist were fantastic! They arrived on time and worked very quickly to fill their truck, which was unexpected. They were focused, polite and professional. We would recommend them to family and friends and would use them if we had to move again.

17 Sep 2015

Words cannot express how great full we are to have found you . This was a difficult journey for our grandmother but having Jamie and Rob be part of this move was heaven sent . Real gentleman who were efficient, caring and on time .
On top of the great service , Mr Removalist fell within our budget , I would highly recommend and if your lucky enough you may even get Jamie and Rob , thanks again guys

sandra-h 26 Sep 2015

Great guys

verified email - 06 Sep 2015

We hired these guys based on a few reviews. They assured us they would take apart furniture and be quick and efficient.
The two guys that turned up acted more like blokes who wished they were at the pub more than removalists.
Firstly they turned up 45 minutes late without even letting us know - they dd not seem to care we had a four hour window to move in.
They were not careful with any of our stuff, they swore ALOT when they lifted everything. They seemed completely put out to do anything and very very slow. They were on their phone a lot.
We even called the company to complain whilst the guys were still there - and they told us we had the best men in their company!! Disgraceful. They did nothing and did not seem to care that we weren't happy. We were two females and did not feel comfortable int our own house with these two men handling our personal belongings.
They broke furniture and scratched our fridge and didn't even say sorry or seem to care.
We will never ever use these guys again and will never recommend. Ever.
You have been warned!!

Approximate cost: $420

23 Jul 2015

Sash & Cody made my move easy and stress free the two boys listened and were very professional

Approximate cost: $500

verified email - 19 Jun 2015

I just wanted to say thankyou to the wonderful work of 2 delightful guys Cody and Sash who worked so hard on Wednesday this week. They were the 2 nicest guys, nothing was toooo much trouble ,they were the best ,plus their manners were impeccable. Would definitely recommend them with your company to anyone....Cody and Sash thumbs up to you both ,you deserve a gold medal....Cheers Belinda

verified email - 02 Jun 2015

Moving at any time is stressful, and especially when you are over 70 and injured. On 28th May the removal of my house and garden contents was, although it took a long time, made so easy by Ashton and Peter. Besides being young, strong and energetic they were respectful, funny and obviously knew their stuff. I can't speak highly enough of them and would like to thank them for an " awesome" day.

verified email - 18 May 2015

We had Mr Removalist move us from a sixth floor two bedroom apartment to a two storey townhouse last weekend. We were very happy with the service provided. The two removalists, Ashton and Cody, were great and worked hard to get the truck packed (with barely a spare inch of space). They unloaded quickly and put everything where it needed to go and were careful with our belongings so we had no damage or dropped items.

Approximate cost: $650

verified email - 14 May 2015

I am surprised that this company has so many good reviews... It took Mr Removalist 4 hours to move a 1 bedroom apartment to a property 500 meters away at a cost of $450. One guy was mostly on the phone the other was also in no particular hurry. Property was damaged and of course all accountability denied (damage was there already apparently). I was also overcharged and it took 2 weeks for a refund only after threatening with consumer affairs. Never again Mr Removalist. Never again.

Approximate cost: $450

Mr Removalist 15 May 2015

Dear Annie (eddiee52)
We appreciate your time to write a review.
We are quite surprised at your review, as your move had difficult and narrow access being in an apartment block . You never complained to the staff about how long it took...actually you acknowledged the fact that they worked solidly right through. Your computer screen did have scratches on it and we confirmed with you...this was pre existing and not committed by our staff as we carefully blanket wrap all fragile items.
Yes, we admit that there was an incorrect charge on your bill (put it down to human error), and this was rectified and reimbursed into your account with receipt number emailed to you. We did not reimburse you because of your threats...we reimbursed you because it was every intention of us to do so as we admitted to the error.
Yours sincerely
Mr Removalist

eddiee52 28 May 2015

Anyone thinking about using this company get in touch with me and I will forward the email correspondence as well as a threatening text message my partner has received from this business, just so you know who you will be dealing with. Tony, instead of tyring to remove legitimate negative reviews and creating fake positive reviews on business review websites, you should think about using this time to actually run your business properly.

verified email - 10 Mar 2015

June 2014, moved us from a flat which with the only exit being 5 flights of stairs, and had no complaints at all. Bedroom furniture, sofa, TV unit, large TV, fridge, washing machine and plenty of boxes. The 2 guys worked non stop and were efficient and professional. Would use again!

01 Mar 2015

I had Dominic and Linley for home removal this week, the job was done faster than expected and the two guys worked superbly well! Very happy about the work they have done!

Approximate cost: $129

verified email - 13 Feb 2015

I would highly recommend Mr Removalist for any move that you are planning. I have used them twice for personal home moves, and twice for business. All experiences from the booking to guys arriving, packing and unpacking is done professionally and with genuine courtesy. The latest move was last Friday around midday on a hot 30 something degree day, Cameron & Darryl arrived, introduced themselves and just got to work. There was no mucking around, packed and loaded with care and before we knew it we were unpacking at the new house. A very trustworthy company who I would be happy to use again and recommend to anyone looking for a moving company (and as I so often do when am asked who we used for our moves) Thanks again to the guys for their hard work (with no complaints) on such a hot day!

verified email - 11 Feb 2015

Cameron led his team of three with professionalism and honourable work ethic, completing our move as fast as possible, whilst also taking care of our belongings. Thanks very much.

verified email - 07 Feb 2015

We've moved around the inner north a few times, but haven't had better service than we received from Cameron and Ali. On time, friendly, hardworking and careful. Thanks guys.

verified email - 03 Feb 2015

Cameron, Ashton and Ali were on time. The old house has a steep winding drive. The guys just took it all in their stride. Very helpfull and very carefull with our posessions. I cannot fault them. Well done

Approximate cost: $109

verified email - 17 Jan 2015

Thanks to Cameron & Ali who made moving stress free for me. They called to ask if they could start the job early which was great and got the job done in 1 hour and 20 minutes. All my furniture was in the same condition and I was impressed with their ability to manoveur through some difficult angles. Highly recommend them and great price too!

verified email - 13 Jan 2015

We moved a garage of boxes, plus some large pieces of furniture to a storage unit and we couldn't have been happier with Cameron and Michael. Quick and efficient but careful with the delecates and very good at filling the storage unit so that there was usable space left. They are also pretty good at negotiating a 10T truck around the cramped spaces in a storage facility. Many thanks and we look forward to using you again for a future move!