MTL Removalists

4.4
based on 86 reviews

86 reviews about MTL Removalists

verified email - 19 Jul 2023

This business can not be trusted. I strongly suggest anyone's does their homework when dealing with this duo whether engaging them for a service or whether you provide a service to them.
In our case - we provided a service to them, a service where quality was not disputed but simply unpaid for. There was always an excuse why they could not pay & in the end they simply would not take our calls nor return them.

Approximate cost: $1000

MTL Removalists 21 Jul 2023

Who is this

29 Nov 2022

Rick and the boys were fantastic. Moving was smooth and they did a great job

10 Feb 2021

I would highly recommend.
We moved interstate from gold coast to melbourne and paid extra to have them pack for us. Jackie also arranged for our car to be transported. They were amazing completely took away all the stress that normally comes with moving. Exceptional service, very professional, clean, very honest and trustworthy. I cannot recommend highly enough. I would definitely hire again for future moves.

verified email - 22 Jan 2021

I cannot recommend them. Moved from Melbourne to Brisbane. All of my bedroom furniture was covered in deep scratches on arrival! They dented my fridge in front of me and denied it straight away. Washing machine was also scratched. Also have lost a box and claimed that it was delivered. They do not cover scratches and dents and they didn’t even apologise claiming that nothing was damaged during the move and it was all existing damage!

susan-m645 09 Aug 2021

Agree with you totally. They incorrectly packed an antique mirror which was damaged by the removalists coating $1500.00 to repair.
Nearly 12 months later & numerous emails (Got to have everything in writing) I'm still waiting on missing items.

01 Dec 2020

I recommend these guys so helpful very professional and no job too big . Moving was a breeze they not only just moved our belongings they took care and went the extra mile . Fantastic and hassle free

verified email - 14 Aug 2020

Great experience with this company. Jackie did an outstanding effort to organise our move from Banora Point NSW to Melbourne. Everything was packed well and arrived in good condition. Communication was good all the way and the guys unloading into storage was first rate. Thank you for the great experience, will definitely recommend these guys for your next removal.

Approximate cost: $4400

MTL Removalists 14 Aug 2020

Thank you for your feedback
It was a pleasure working with you

verified email - 03 Jun 2020

Outstanding and professional business, these guys and Jackie moved heaven and earth to transport a 2.4m tall piece from Adelaide to Melbourne with barely any notice, and nil flexibility with time and dates.
MLT were delightful, flexible and complete unflappably.
They will be my removalists of choice from now on.
‘Do yourself a favour’ and book MLT - they can turn a very stressful time into a much calmer, almost fun experience!

31 Mar 2020

So let's kick off this doozy of a story, I organised through this company to move the contents of my home through a 3rd party website, at the time I wasn't really thinking straight, was in a real panic because of the Corvid19 epidemic and new lockdowns being put in place seemingly every other day. We were worried we may be locked out of getting to our new home. And to confound my stupidity further I did not list correctly the items I wanted moved.

So come the day of the move MTL get to my house realise what's happened. They realise the enormity of the work involved and instead of telling me I'm an idiot and walking away, which i expected and no less deserved, they organised through the lovely Jackie, to get a 3rd worker down and just hope and pray they can fit everything on the one truck that they brought down for the move.

Now let me add context to this story, we were moving from Tullamarine to Metung, that's a 4-5 hour drive on a good day, the poor blokes worked all day and all night to make my move happen, never complained, never any attitude, completely and utterly professional.

Some more context to this is that I'm a disabled veteran, considered high risk and immunocompromised. So i had to be locked away or out of the house when they were moving, all face to face was done with my wife and full-time carer (wearing a mask ofc), they were completely aware and understanding of this at all times.

They did all of this and never ever complained. They are truly, truly amazing and I emplore anyone who is looking for a moving company with integrity, true professionalism and high quality of work and regard for your items to please consider this company and the absolutely wonderful people who work there.

susan-m645 09 Aug 2021

They fully packed one truck & used a second cause the didn't estimate correctly, they viewed the job prior. Then instead of moving the first whole truck to new address they unloaded it somewhere & sent deliveries in bits including other people's stuff

12 Oct 2019

Chris and Tevito did a great job with helping me move into my new home. What I team they where... Also not to mention how strong! I had a lot of furniture and throughout the whole process they where very careful, ensuring not to damage anything. Their truck was equipped with a lot of blankets. They where quick with the delivery and made sure I was priced as per quote discussed. I could not fault these men they where both so lovely to meet. Very professional, I will definitely use them in the near future and with all honesty HIGHLY RECOMMENDED !

15 Aug 2019

But of a mix up in the start, ended up having to change our moving day from Saturday to Sunday which was frustrating. However, the service provided by our removalists Clint, Chris and Daniel definitely made up for it! They were really friendly and helpful, the whole journey was so much easier and they made us feel so much more comfortable :) thanks so much guys! :)

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