Our move was seamless from start to finish. Great communication every step of the way. The men were friendly and approachable. We moved on a tight time frame and
My Moovers were happy to look after us.

Approximate cost: $790

Great move done!

The guys were on time, were fast, polite and moved everything safely for me.

No damages. Finished my 3 bedroom house in under 4 hrs.

Thank you team

Approximate cost: $375

Late, late, late. Called office, said they would investigate and get back to us. An hour later still no call. They hung up on us during the next call. A smaller truck than quoted turned up almost 4 hours late. They reuired an extra trip due to the smaller truck. Several items of furniture were damaged during the move.
Do not hire.

Approximate cost: $575

Wish I had seen these reviews before we booked!!!
Had them booked to pack our house tomorrow (Sun) and to move the following day. Got a missed call then a text message at 6pm on Sat night to say ‘they have had a truck meet with an accident!’ And wanted to delay our scheduled move by 8 hrs!!!
Who are they kidding. Wouldn’t answer my calls or text. We’ve since decided to cancel our packers as I just can’t trust them. Should have seen the writing on the wall when they wouldn’t send email confirmations.
They really need to be exposed.
Left us high and dry !!!!

Turned up 2 hours late. Left items behind at the house we moved out of and had to do a second trip. Didn't take things to the tip as promised. Your office hung up on my calls, didn't answer or kept me on hold indefinitely. I asked continuously for extra staff to come and help with the move as I had to be at the hospital and with the two hour start delay there was no way I would get to the hospital in time. We ended up helping move our own furniture and dismantled items. Not one word of apology for the late start or thanks for helping with our own move. I contacted MyMoovers over 30 times and still no one offered a solution to speed up the process. The move took 13 hours to complete when it should have taken 3-4.

1 week later, still waiting on this Uber Eats voucher, despite MULTIPLE phone calls. Never mind that an Uber Eats voucher on a day we didn't have electricity for most of the day is one of the reasons we went with them or anything...
The removalists presented at 0900 and finished at 1335. They took a couple of short breaks which would have been more than 5 mins but less than 10 mins total. Despite this they charged us for 5 hours. I understand it should only have been 4.5 hours.
Also, initially they tried to charge us another approximately $150 for stairs and argued with me when I told them that wasn't the case. Luckily I had the email on my phone confirming this. Again, this was one of the reasons I went with them.
The removalists were slow (hence why it took 4.5 hours to move a 1br apartment with all of the furniture already pulled apart other than the Kallax to a nearby suburb). They didn't want to move our Kallax up the stairs and it was only when I asked them to pull it apart and re-assemble it upstairs that they all of a sudden found a solution to bring the Kallax upstairs.
They couldn't stop contacting me before I agreed to the move and have not bothered to respond to my multiple phone calls or emails since.
In summary: this is a company that presents itself as if it has high levels of customer service and is actually the exact opposite. DO NOT move with them.

Approximate cost: $550

You owe me money! 12 months and still going! They wont leave until you give them a good review!! don't believe anything you read here! check goggle for reviews! unsecured load and broke my big screen TV! they dont return calls, and blatantly lie to your face!! Do your self a favor and dont use them morons!

5 hours late and either ignoring our calls or hanging up on us. Were due at 10am and are now giving us an ETA of 17:30. If you actually want to get moved AVOID THIS COMPANY

We used My Moovers to move the contents of a five bedroom house over 3 separate moves. We used their packing services as well. They were extremely efficient and very accommodating considering the short notice we gave them to do the moves. The guys worked really hard and really took the pressure off us because it was a challenging and difficult situation - our parents were reluctant downsizing.
The move was from country Victoria (about 90 minutes from Melbourne) to Melbourne. They started and finished on time on 2 of the 3 moves and were much quicker than the movers we used when we moved house. They were late on one of the afternoon moves however there were very difficult weather conditions and a move in the morning went far longer than it should have.
I would recommend My Moovers to anyone and will definitely use them again in the future.

1) Movers almost didn’t show. Service desk officer did not provide an update as promised and cannot be contacted later for follow ups, leaving you high and dry.
2) Fake information stated on the quote “The removalists will arrive at your pick up location and secure all the items you will be moving with plastic furniture covers and blankets, load them into the truck and travel towards your drop off.” - it did NOT happen. When requested during the move, the movers state they will only cover the items AFTER loading them onto the truck.
3) The movers seems EXHAUSTED when they arrive 5 hours after the agreed time. Hence, the move wasn’t efficient. Your estimated timeframes for the move could easily doubled.
4) Suggest you read this before engaging them:
https://www.productreview.com.au/qa/my-moovers.html

Moving is stressful. On your moving day, you do not need movers who almost didn’t show up, not giving you updates as promised and avoid your call when you chase up, unprofessional handling of your furniture and goods, exhausted movers (probably badly exploited workers) who obviously cannot do an effective job. Enough said. Good luck!