Nappy Lane

5.0
based on 13 reviews

13 reviews about Nappy Lane

verified email - 09 Feb 2015

I contacted Alice at Nappy Lane at the recommendation from a friend when I was 7 months pregnant. Alice was a delight from our first consultation. She was thorough in explaining the different kinds of MCN and the washing procedure especially for a first time mum!! And her suggestion of starting with a "new born kit" was perfect. Alice visited on numerous occasions to ensure I had no issues with fitting the MCN given my bub was premmie.

Once bub grew out of the new born MCN, Alice recommended we continue with the hire of a infant pack. This provided bub, my partner and I the opportunity to trial a whole variety of MCN to see which ones worked best for us before we purchased. By the time the trial period was over we had decided which MCN were for us!! Alice again was very helpful in her suggestions on what would be the best options for us taking into consideration our preferences, night and day MCN and quick dry options.

Since purchasing our own kit we haven't looked back!! Alice at Nappy Lane has made the experience of using MCN simple, easy and friendly.

Approximate cost: $550.00

verified email - 29 Jan 2015

I contacted Nappy Lane via Facebook when I was looking for some reusable swim nappies. I was a couple weeks off heading to QLD for a beach holiday last November when my boy/girl twins were around 19 months old. The summer before, I had hated using disposable swim nappies and the reusable neoprene variety, which I always found hard to get on and off them.
I was after something really easy to use and more comfy for my twins. I bought the Swimtots from Alice and they have been great all summer, very easy to get on and off and dry quickly enough for a second swim.
I appreciate that Alice did not advise me to buy spares when I asked about it. Just one pair for each of them is all I have needed. Alice was really helpful and I received them very quickly, with plenty of time before our holiday. I find retail shopping with my kids challenging so I was really pleased with the online experience. It's all been really simple.

Approximate cost: $40

verified email - 26 Jan 2015

Alice at Nappy Lane was very helpful & friendly. I was so overwhelmed by all the different brands, this was the most cost effective solution to see which nappy fit best. Alice asked loads of questions to find the best style to suit my needs. She had a great selection & went thru them all. Once i got started Alice answered all my questions, even the silly ones, very promptly & offered solutions to any queries I had. Alice was not strict with timing & extended my hire period when my bub was unwell, which was awesome. When crunch time came to purchase i was still undecided & Alice helped me make a final decision on purchases & informed me of sales coming up also, which saved me lots. I would absolutely recommend nappy lane as a great way to introduce yourself into MEN'S. Thanks Alice for all your help.

verified email - 24 Jan 2015

I hired a nappy trial pack from Nappy Lane because I was overwhelmed with the options. Alice was very helpful and asked me lots of questions to make sure she could tailor a pack that best suited me and my bub. When the nappies arrived Alice went through all everything over the phone with me and was always happy to answer questions. When I was ready to purchase, everything was very easy and prompt - even over the Christmas/New Year period! I would definitely recommend Nappy Lane.

verified email - 24 Jan 2015

Alice from Nappy Lane provides an amIng service, the knowledge and experience about cloth nappies is second to none. Saved us so much in the long run as we were able to trial a great range and find something that fitted our bub and needs best. The Nappies were all in brilliant condition and Alice was always so quick to answer our questions and help us trouble shoot. I recommend Nappy Lanes nappy hire service to all my friends. Thanks alice

Anonymous
verified email - 21 Jan 2015

Alice of Nappy Lane provided an excellent service. She tailored the nappy package to suit my specific needs; and I thought the price for hiring the nappies was exceptionally good. The nappies were all of a high quality and the hire period of 3 weeks was a good timeframe to trial and choose my favourite nappies. Alice provided a very thorough consultation at the start of the hire period providing tips on how to best use the different nappies. She was easy to contact via email, telephone and Skype if I had any questions throughout the hire period. Alice kept me up-to-date on my order and followed up my purchase, ensuring I had no issues with my new nappy stash. Thanks Nappy Lane for your friendly and high quality service.

verified email - 25 Nov 2014

My Cloth Nappy Lane hire pail was delivered quickly and all the nappies were in great condition. Alice was always available to assist whenever I needed her help on matters such as washing, fit and leakage. She has been such a great support and wealth of nappy knowledge throughout my integration into MCN use. She was able to make a daunting process enjoyable and offered honest advice based on genuine experience. She made sure that I made the best choices to suit my lifestyle and went out of her way to research extra information to assist my brand decisions. She was also able to match discounts I had found online which really helped out with newborn expenses. Her support has continued long after my MCN stash purchase and I know she will be there to call on if I have any issues or concerns with my cloth nappy use in the future. I highly recommend Cloth Nappy Lane to any of my pregnant friends considering using MCNs.

verified email - 16 Nov 2014

I didn't purchase nappies as I am 'just a doting aunty' at this stage of my life. But I did come away from the market stall with a bundle of other treats for the small people in my world (including cot sheets, a spotty change mat, a striped muslin wrap and a little swimmer nappy). I was buying based on how cute everything was but the kids parents said was it was not only cute but good quality and useful - three ticks for gifts. Thanks.

verified email - 14 Nov 2014

A friend put me onto Alice at nappylane as I was after purchasing modern cloth nappies and had no idea where to start looking. I recieved Great service and customer care. Alice Provided me with lots of information and advice via Phone and emails as I live in Melbourne. She was very friendly and extremely helpful. Would be happy to recommend to anyone. Can't wait to try out my new MCN's!

13 Nov 2014

We have been stoked with our nappies. The service provided was fantastic. Alice was extremely helpful and provided lots of great advice. The trial kit is a fantastic way to figure out what works best for your baby. We had our trial kit for several weeks, and made a few changes along the way as we narrowed down which nappies we liked best. Alice was always very accommodating and went out of her way to help us. We would highly recommend using MCNs and in particular, Nappy Lane.

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account