On the recommendation of some friends (and based on generally good google reviews) I decided to try out Elite Dental Newtown in December 2023. I went in for a check up, where I was told I needed two fillings. I took this as given, but had experienced no pain or discomfort before this.

I returned the next day to have both fillings at once as they had suggested. At the end of this appointment, they advised that I could return if my bite needed adjusted, and that they would not charge me for an additional appointment.

For the next two months after the procedure, I was unable to chew food without a strong sharp pain from the site of the fillings. I called to explain the pain I was in and to book another appointment, but was only able to book one a few weeks out.

When I was finally able to return to the dentist, they were dismissive of the pain I described and would only attempt to file down the fillings to adjust my bite. They then tried to charge me for adjusting my bite, even though they had explicitly said they wouldn't. They settled on charging my insurance company only, which is not above board as I have a co-pay arrangement.

When I called back shortly afterwards and explained that I was still in pain, they offered to make an appointment 2 weeks later, at which they would inspect the fillings again. If after that I was still having issues, they agreed that they would replace the fillings.

At this point I had had enough of the pain. It was bad enough that it caused me to skip multiple meals and eat soft/liquid foods. Because of this, I sought help from another dentist. I let Elite Dental Newtown know, and requested my dental records to send across to the new dentist. This too proved difficult. I had to reach out to them on five occasions over multiple weeks just to have them sent by email. On the final call, the receptionist said she would have the practice manager call me about the issues I had experienced, but as with everything else in my experience at Elite Dental Newtown, this never happened.

My new dentist quickly identified that both fillings were not bonded properly, and replaced them. I have not experienced pain since.

After telling my friends about this experience they will not be returning to the practice. I would strongly recommend others to avoid it, particularly if you're in need of anything more than a simple check up, or if you could not afford to have a procedure redone at another dentist if it went wrong.

Summary:
Though I came to Elite Dental Newtown with no pain, I left with strong pain that affected my ability to eat. This was because they gave me two fillings which were not properly bonded. They dismissed my pain multiple times while trying to book in and charge me for multiple appointments before they would agree to fix the issue. On one occasion they illegally charged my insurance company. This mess around meant that I'd been in pain for multiple months before the issue could be resolved. Once I'd decided to seek help from another dentist, they made it unnecessarily difficult to retrieve my dental records. Another dentist was able to quickly identify and resolve the issue.

Elite Dental is by far the most friendly and pleasant dental experience I have had in my lifetime- I now enjoy the dentist!!!! The superior service and honest advice you receive here is second to none. I know I'll be coming back religiously for my 6th month check ups ;)

went in for a check up and clean great friendly service and runs on time and staff are great. value is aslo really good. i will return and tell my friends

Approximate cost: $160

Since moving to Australia I seem to have had a hard time finding a dentist I can trust and who does a good job, but I just visited Elite Dental this morning and was really, really pleased with the job they did. Very friendly, lovely practice, the check up and clean were done by separate specialists which I felt improved on the quality of the service, and they didn't try to sell services I didn't need. They listened, did what I wanted, made a few recommendations, and gave me a little goody bag at the end. Very happy and my teeth look and feel great. I'll definitely go back!

I cannot rate these guys highly enough. Wonderfully friendly, and great service. Managed to get my shocking teeth looking wonderful!

I found Elite Dental through Noble Dentist and even having moved away from the area would still keep going back. Dr Joanne Tseng and the team are very friendly, honest and highly professional. I'd recommend them to anybody.

I had such a wonderful experience at Newtown Elite Dental, the staff was great everyone looked professional and greeted me in a friendly manner. I went in to see dentist "Amrinder Oberoi" He greeted me with a friendly hello and a great big smile which ease me into comfort immediately. The room I was directed to was very clean, bright and modern. Amrinder started off with verbal communication with great eye contact to see what my concerns were. He was very informative. Amrinder was great, very gentle. He guided me to relax and to breath through my nose, all these methods were great especially since I needed my tooth pulled. When the procedure was finished he educated me on home care. My recovery was amazing, I would highly recommend seeing dentist Amrinder!!!

I had such a good experience at Newtown Elite, the staff were so friendly and casual, but also very knowlegdeable and professional. The surgery was spotless and modern, while the service was quick, painless and infomative. To top it all off it was very reasonably priced for such a quality experience. I'd highly recomment them!

Fantastic results achieved after many years neglect through ignorance...Phobias built over many years dispelled in one courteous, professional, and relatively pain free session. Cleaning finished, maintenance advice well heeded and follow up to come. Has made a huge difference to me, ecstatic with the outcome