Nova Auto Innovations Swansea

4.7
based on 15 reviews

Customer Approved
“We make customer
service a priority”

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15 reviews about Nova Auto Innovations Swansea

26 Apr 2017

this is now my 3rd time I've used nova and now I bring all my family members cars here to.
Service is excellent, staff at Swansea shop are very helpful.
Also great value for money

Approximate cost: $99

verified email - 18 Jul 2018

Always takin my car to dealership for servicing had this clunking noise for the last two years Nova Auto Swansea does a rego check on it for $28 and for free points out the rattle issue and fixes it in 5min won me over A+

Approximate cost: $28

06 Nov 2017

Best , most helpful, cheery, on time, do little extras. Very reasonable prices. Excellent mechanics. Would highly recommend.

craigg5 06 Nov 2017

Thanks so much for your feedback glad we could help

13 Sep 2017

Highly recommended!! Craig is an outstanding mechanic you can trust to do a great job, not rip you off, and provide a friendly fast service.

Approximate cost: $220

verified email - 08 Sep 2017

Thanks heaps for installing the vehicle GPS Tracking system into our work van cant believe how easy it is to track the workers day movements for only $350 supplied and installed

Approximate cost: $350

13 Jul 2017

Amazing service. Always happy to go over and above in terms of workmanship, honesty and always put the customers first.

verified email - 12 Jul 2017

Wouldnt recomend craig at nova. 10 weeks for a head in a nissan navara also made me chase up the head , bolts gasket and seals my self and pay for them , biggest stuff around to try get my parts back off him to put in the new head then parts were missing so had to wait longer , No phone call first 8 weeks of having my car to even let me know what was going on or a quote like i had asked terrible customer service had to keep ringing up to get told things like i have no idea craig is out or hes buzy or they have had some one sick or the machine shop guy had a break down and went over seas its not my fault im just the meat in the middle , so happy to have my car back but so dissapointed with the service i received at nova [redacted]

zedj 12 Apr 2018

Had similar experienced. Agreed with you. So many excuses & mechbots not listening what I specifically asked them to do it. They went around and stuffed up 4 days with little work done on my vehicle.They changed the priorities going for other customers vehicles. Utterly complete failures each day. Pretty much useless mechbots.

04 May 2017

Always Greeted with a smile :)
Always professional Service
Good Advice on "tricky questions"
Proactive approach to upcoming issues with each vehicle.
Keep up the great work guys

Approximate cost: $165

07 Apr 2017

Fixed an on going problem that I have been putting up with for the two years at my last mechanic in 1 hour! and presentation is amazing from the amazing waiting room to the boys uniforms

Approximate cost: $150

07 Apr 2017

friendly, honest, quick & cheap
Dropped myself and my baby home serviced our car then picked us back up amazing service

Approximate cost: $99

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