5 reviews about Novotel Cairns Oasis Resort

verified email - 12 May 2022

Do you ever find a setting, an untouched piece of earth, a patch of green so special you don’t want to share it with anyone. Well as Hotel’s go, you just found it in your next visit to the Novotel Cairns Oasis Resort. After a few wonderful stays over the years, I feel it’s time to let the Novotel Cat our of the Cairns Bag, even though I am sure this will drive up demand. With a family of two young kids, I truly love the Novotel and always stay here with my family when in Cairns. Though there are more prestigious hotels which are probably nicer in terms of rooms and restaurants, for us it’s all about the kids.

There really is no better place in Cairns to for the kids, if it’s the School Holidays this is the place to come, run by the institution that is Debbie, she’ll keep your kids entertained in a safe and awesome environment (no extra cost). During the hols there are activities everyday around 10:30, 2:30, 4:30 and 6pm. Some of the activities allow for adult participation and is encouraged, or you can keep a close eye on them as you sip a Pina Colada or your favourite cocktail which the Novotel team always make to perfection from the pool bar or get it delivered to your deck chair.

Focusing on the pool area, one end has a beach so the little ones have a nice incline before reaching the 1.2m limit. If your kids aren’t strong swimmers they can be kept nice and close and safe. Especially the toddlers with the sand nice and soft. All whilst you can lounge back in the numerous deck chairs and table sitting area nearby, or jump in and have a swim with them as you order another cocktail from the pool bar including pool seating. Definitely do the Kuranda Rail, Aquarium next door, but the great thing about the Novotel Cairns Oasis Resort you will be more than happy to spend lazy days near the pool and really unwind.

Rooms are clean and well kept, I would suggest they are on the smallish side but your not going to be spending much time in them given the Hotel and Cairns has so much to offer. Other complaint was the water pressure in the shower was rather weak.

Staff from reception, dining and throughout the hotel are warm and friendly. With Max at reception an absolute standout, Max was as happy as I felt every morning and every day of our stay, it’s nice to be able to build a repour with a staff member when you are one of hundreds of guests and only staying a week.

I highly recommend the Hotel for lunch or Diner with all the dishes having a very tropical and unique Cairns flavour to them. We had 2 lunches and 2 diners at the hotel over the week we stayed and we never disappointed. But given the great location, you will want to go for a leisurely stroll and try the many restaurants nearby. The 10-15min walk to the Marina is well worth it for the delicious and affordable seafood. On the topic of location, the Novotel is literally next door to the Aquarium and 3mins walk to the main bus interchange.

Breakfast can get really busy and depending on times of the morning you may have to wait to be seated, or to use the toaster, but nothing that’s out of the ordinary. Great selection and variety of food, though I do feel the bacon spoils it (yuck and I love Bacon). You often you have to wait for the fruit to be filled up, but this is more of a testament to how good the fruit is, rather than then anything else.

Sadly the only thing I would not recommend is making a tour booking through the tour desk found in the lobby, absolute nightmare and just went from bad to worse. Do it online yourself, which is easy given the decent wifi in the Hotel, but the tour desk is separate and you can’t charge the room anyway.

I probably wouldn’t stay here as a couple or business traveller. But with a family with young kids, it’s really the only place to stay in Cairns.

verified email - 17 May 2018

Excellent - lagoon pool . its close to the night market and places to eat - or you can eat in at their wonderful rest.
Its well placed for walks and getting around Cairns.
Can be picked up to go to sky rail - hartleys or quicksilver.

verified email - 05 Nov 2012

Stayed here for one night a month ago with my husband and toddler. Rooms were clean and tidy, with all we needed for a comfortable stay. Pool was fantastic, our toddler absolutely loved the beach area! Went for dinner in the restaurant that night and although the meal was nice, the service from some of the wait staff was slow and disinterested.

Approximate cost: $150

verified email - 03 Nov 2009

Stayed at Novatel Oasis resort with my husband and daughter on Holloween night. My daughter dressd for the occasion in a withes outfit. Went we went down fr dinner the staff gave her treats!!

verified email - 24 Oct 2009

Oasis resort in cairns is a fantastic place to stay. It is close to some great attractions. It has fantastic grounds and an amazing free from swimming pool with a beach at one end. Its also only 1 block from the night markets.

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