76 reviews about Optus

verified email - 17 Mar 2012

i would like to congratulate Optus, we always seem to rotate contstantly between Telstra and Optus services but our recent experience with Optus has been fantastic. Call Centre staff are always helpful when we enquire about our internet services and will stay on the phone until issue is resolved.

verified email - 09 Feb 2012

Mixed review - I have always used optus and been very happy, however my partner recently switched over and is having nothing but dramas!

verified email - 19 May 2011

Wouldn't use any other telecommunications provider. Optus have great service, i'm currently on a 24 month mobile contract with them and am extremely happy with their services.

verified email - 07 Jan 2011

I use to work with Optus, If you have Optus Cable internet, They are fairly good with service and reliable. If where you live can only get ADSL, then go with the whoever. Few years back, they moved the Customer service for mobile to India, and it was down hill from there. I am not sure, but if you are business customer, you might still get to talk to Australian Rep who understand your problem. I had so many problem with them myself. Over charge and everything. Good luck is all I can say...

verified email - 29 Aug 2010

Definitely better than Telstra and other companies. Quality and service was good and their value for money is satisfactory. Hope to stay with Optus for more years to come. Pretty good.

Approximate cost: $99 per month

14 Jul 2010

Good service cheap handset with good starting package for prepaid credit value not as good as vodafone when friends are on different carrier probably the second best carrier

Approximate cost: $30

Anonymous
verified email - 16 Jun 2010

they got good stuff best planes for anyone also very good deals if you lucky when you pop in. Good service too.

verified email - 28 Apr 2010

In the past was not my provider of choice but now would choose them over others. plans are great for value and coverage is great considering i live in the country.

Approximate cost: $59

27 Mar 2010

they have great packages and it's good that everything is in one. unlimited landline calls, and optus mobile call plus the internet usage. good service whenever we have questions and call them on their hotline.

Approximate cost: $79.00

verified email - 22 Mar 2010

great company heaps of packages. Great bundle discounts and great for calling optus to optus. My whole family is with optus so we take advantage of the optus yes time

Approximate cost: $79

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