Pascoe's Gas And Water

1.8
based on 42 reviews

Write a review

42 reviews about Pascoe's Gas And Water

verified email - 14 Apr 2022

It has taken me 3yrs to write a review about Pascoes as I was so angry about their rip off and unprofessional service. I had power board and new earthwire replaced only to have two circuit breakers burn out within a few months. My current electrician who repaired their shoddy outsourced work said he could have done it for a third of the price. Do to ever use their services.

verified email - 11 Jan 2022

On Saturday we called for an appointment due to a burst pipe, we had to pay a down payment of $400. Monday comes and no one shows up in the morning nor afternoon, no texts or calls… The evening comes and we finally get through on the phone, we tried to cancel the appointment because we had no idea when they were even coming, they demanded $160 for cancelation, eventually they came, at 8:30pm. Utterly ridiculous. We asked for a quote the following day and they were quite firm on not sending it until we paid? I’ve never spoken nor heard someone so arrogant and rude before, we are customers, no? I’d never recommend this company to anyone.

Approximate cost: $1500

verified email - 30 Dec 2021

Needed to replace hot water system. Pascoe's person came and gave a quote which was $1200 more than what I got it done for. Beware. Very expensive. Do your research with other companies and quotes before going with them.

Approximate cost: $2000

verified email - 22 Oct 2021

I Googled a ‘Plumber near me’ and Pascoe’s Plumbing came up at the top. I needed the job done ASAP and was thankful to be able to get a plumber out within a few hours. Unfortunately, I fell for the sales pitch and signed off on a deal which I was led to believe was ‘major’. Turns out it was a relatively easy job. Only took a couple of hours but cost me $1180. After the fact, I did a ring around to different plumbers, and using the same equipment it turns out the job could have been done for under $400. So I called the company to complain and was told everything is a set price. You know why? They don’t do the work…they sub-contract it and obviously make a massive profit on each job.
My huge mistake was my urgency, believing in the advertisements, and not calling around for more quotes. Let it be a lesson!

04 Oct 2021

Great service and reasonable price ..much more affordable than our local guys. would definitely recommend.

23 Sep 2021

A friendly and honest service. The technician outlined the method he would use to find the leak, the cost and what the options were. Once the leak was found there were more options to decide on before the job was completed.
I would recommend Pascoe's Plumbing. I’ve used them for not just repairs but installations as well.

02 Sep 2021

Very happy with the service I received and the professional advice given. affordable and on-time hot water service. First time using their services. Very happy with the whole process. Our hot water system stopped working, phoned up Pascoes and they were repair our hot water same day.

verified email - 28 Aug 2021

Needed a new hot water system. Friday night. They were the only ones that were willing to come straight away and help. Temporary one put in over the weekend. That's the good part.

But when standing there quoting, he said $2100 which was not too bad, but when the quote was written up, he said that it was $2800. I can get it done elsewhere for about $1900 fully fitted. It wasn't until I signed the paperwork when I realized what had happened. But once it is signed, they will not cancel it, amend or change. Pushy and price gouging/changing is all I can say. After this, I will advise all my friends not to use them. If I went to Harvey Norman I could buy the unit for $1700, that means they are charging $1100 for installation. Not bad for an hours worth of work! No wonder people are reluctant and do things like this themselves.

verified email - 08 May 2021

These people are rip-off merchants. They quoted over $3,000 for a replacement continuous flow gas HWS that's available from other companies for around $1,200, including installation. The particular HWS is available from Bunnings for $849. I would advise others to be very wary of any quotes provided by this company.

verified email - 19 Aug 2020

Pascoes Electrical are ridiculously overpriced, We were charged $1200 for a fault find on a Saturday. I've since rung other businesses and i could of paid $250-$300 instead. If they could of given us a quote over the phone i would never have gone with them but because they come to your house to give the quote you feel pressured into committing to there service.

Approximate cost: $1200

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account

Need an expert?

Tell us more about your job and get quotes from local experts.