We attended this centre for four months from the time that it had just opened (Aug 2012).

We were quite happy, albeit apprehensive, about starting at a new new centre (new for my daughter and new because it had not been in operation so all the staff were new and there was no routine set down as yet).

At first things were good but soon we noticed the level of care and attention to detail started to slip - not ideal when we are dealing with our children!

I noticed my daughter was coming home with severe nappy rash - not something she had on the days she wasn't in care - and she just wasn't "clean" at the end of the day.

Don't get me wrong the carers were lovely and friendly, but I think there were some that were doing more than others and management didn't ever appear to be available (one would think that drop off and pick up are the main times management ought to be on sight to talk to parents).