Great service!!! Met Roy at the front counter, very professional & friendly and helpful. explain every detail of service given and done to the car. free car wash & Vacuum. Highly recommended this place.

I bought a tow bar for my new CX-8 was not available when I received the vehicle. Penrith Mazda agreed to install it when it arrived.

Two weeks ago, I received the good news that the tow bar that I ordered with my new CX8 had arrived from a gentlemen in the service department. He sounded a bit older and did not leave a return phone number. I called the service department and spoke with Kayleen who confirmed the part was in. I booked an appointment two weeks out with a loaner car provided to get this done. I have cleared my schedule and took the day off.

The day before the service at 1:18 pm I received a call from Bethany that the part is now no longer available and could I call to reschedule.

This tow bar is critical to my family holiday coming up and I shocked that the Penrith Mazda service department would lie to me. Either they did not have the part and lied or you sold it to someone else.

Who does this to people???

I can't speak highly enough of Mazda Penrith. The sales staff were professional & friendly, kept me up to date & then the after sales service is exceptional. I'm thrilled to recommend Mazda Penrith if you are considering buying a new car, or just need somewhere to have your current car serviced.

Great service!!! service centre is like a museum, spotless!! staff are always friendly and helpful. explain every detail of service given and done to the car. free car wash after every service. Purchasing was a breeze. they sorted all the finance to my needs and helped alot with the paperwork. Very happy customer. Definaltey buying my next car from them!

Approximate cost: $26000

This business is remarkable, my friend bought a Mazda 2 from there and the service was great, he was happy with the car and still raves about it.