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Personal Digital

check icon 4.7 (55)

Business details

Opening hours

Monday:

09:00 - 18:30

Tuesday:

09:00 - 18:30

Wednesday:

09:00 - 18:30

Thursday:

09:00 - 18:30

Friday:

09:00 - 18:30

Saturday:

Email Reposnse ONLY

Sunday:

Email Reposnse ONLY

Public Holidays:

Email Reposnse ONLY

Service awards

Reviews for Personal Digital (55)

Write a review
4.7
55 reviews
5 star icon
43
4 star icon
10
3 star icon
1
2 star icon
0
1 star icon
1
Service Rating
4.8
Quality Rating
4.7
Value Rating
4.6
redf
1 review · 600 points
verified email - 04 Jul 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Ordered one thing, got something else.

Personal Digital 04 Jul 2023

hi REDF,
please can you advise us your order number , or call us on 02 9191 9439

thanks

768496d5
1 review · 600 points
verified email - 21 May 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fast delivery and friendly service, very happy with my shopping experience

Approximate cost: $1330

billg646
1 review · 400 points
16 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Bought a otterbox case for my samsung S7 edge. Not only were they the cheapest but they got it to me well within the delivery time frame.
Great sellers.

vernonp628
1 review · 600 points
verified email - 01 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Product exactly as described, though not yet tried. Very fair price. Shipment was prompt. International delivery took a LONG time, but NOT the fault of this business - blame Australia Post or Canada Post. All communications were clear, prompt, courteous and accurate.
No hesitation about buying again.

colind179
1 review · 400 points
06 Jan 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Bought an iPhone 7 from them and it was delivered in 2 days which is stunning for a delivery to my part of country Western Australia.

Approximate cost: $1260

trishj285
1 review · 400 points
01 Dec 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I'm very happy Excellent product quality, exactly as described, excellent communication and quick postage

Approximate cost: $105

barakk
1 review · 600 points
verified email - 30 Sep 2016
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

I ordered galaxy s7,to Israel,
came very quick, couldn't receive it.

Once it got back to them with the return to sender mail service,
They refund me fully on the product,they proved to be honest.

Approximate cost: $600

petera297
1 review · 600 points
verified email - 30 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Perfect authentic product, rapidly delivered in excellent condition. Rare find of this rather obscure part in Australia (battery cover for old Blackberry mobile phone). Saved me spending $100s for a new phone

Approximate cost: $16

verified email - 18 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

loved the item, great service couldn't be more helpful, super quick postage, all good with this business

Approximate cost: $55.00

bridgetg2
#1 in Casterton VIC
1 review · 400 points
02 Feb 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Only place i could find the item i wanted. Also was an issue with delivery as there freight was delayed but they informed me immediately and offered a refund or i could wait which i chose. They gave me a new arrival date and the item turned up a day earlier. Very happy with the result. Thankyou Personal Digital.

Approximate cost: $30.00

davidb111
#1 in Eungai Rail NSW
1 review · 400 points
16 Sep 2014
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Purchased a Voiis Seniors phone for 91 yr old m/inlaw as we had trouble contacting her when in respite, the phone seems to have a lot of versatility for a non tech savvy person, quality of sound is good, the contacts feature with a photo is great, remote login for updates works well, the only thing I found poor was the case and handling and I think Personal Digital could go one better and supply a neck lanyard so elderly folk could sling it around their neck and possibly stop dropping the phone and although we are told how small a market Australia is I think the manufacturer should be made aware of the areas that could be improved upon and present a real alternative featured phone for the Elderly and senior person they themselves will get old and will find the problems that besets OLD age

Approximate cost: $102.00

stevo708
#1 in Tully QLD
1 review · 600 points
verified email - 27 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent. They even called to make sure the order was right before shipping. The turn-around time was great. Quicker than I expected. They did more than what they said they would do.

jinuj
1 review · 650 points
verified email - 23 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I bought a samsung phone from them . Goods were dispatched quickly and as described. Very happy with my purchase and wouldn't hesitate to use them again.

Approximate cost: $700

davidw79
#2 in Eglinton WA
1 review · 400 points
08 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I bought a windows phone from them through ebay. Goods were dispatched quickly and as described. Very happy with my purchase and wouldn't hesitate to use them again.

Approximate cost: $550.00

helenf30
#2476 in
1 review · 450 points
06 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you, Personal Digital. Brilliant service, delivery and product. Quick as a flash and just as the description stated. Thumbs up, PD.

rizzler
#5 in Surry Hills NSW
1 review · 600 points
verified email - 27 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The guys at personal digital were very friendly and helpful and the phone that I ordered arrived on time.

verified email - 07 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Fast delivery and fantastic product brand new. Was able to order the HTC M8 in my favourite colour gold. Only basic standard grey was offered in all the stores here in Perth and was more expensive.

Approximate cost: $740

verified email - 06 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic customer service - very professional. My HTC M8 was much cheaper than what you could buy it for from a physical shop and cheaper than other online companies. It arrived quicker than expected. The customer service I received was much better than what I had received from a competitor. I wish I had of used this company to begin with!

janetp8
#24 in Sydney CBD NSW
1 review · 600 points
verified email - 23 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service and item received in very good condition as expected and on time.
I am very much happy with the service provided by Personal Digital.

Approximate cost: $300

alexandrap4
#5 in Kangaroo Point QLD
1 review · 300 points
verified email - 23 Nov 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I bought a galaxy note 3 from Personal Digital. they were one of the first online stores to have pink version in stock.
The phone arrived in great condition and their free delivery was incredibly fast

alexa13
1 review · 300 points
11 Sep 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great Communication, and very fast delivery.Nothing was to much effort for these lads..............

michaels54
#4 in Dubbo NSW
1 review · 200 points
verified email - 05 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Good product price, shipping was a little more expensive than others but the product was sent both very safely and quickly so happy to pay the extra. Website is easy to use.

Approximate cost: $30.00

verified email - 03 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They were unable to provide the product I ordered but I received a personal phone call explaining the situation and also offering an acceptable solution. Within a short time I received my items. Very well packaged and very timely. The service I received was well above the average and the communication was excellent. Would definitely shop there again.

Approximate cost: $10.00

sarit1
#1 in Sydney International Airport NSW
1 review · 210 points
verified email - 13 Jun 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Came across Personal Digital in my searches for a specific model of the new HTC One. They were very nice & helpful replying to my e-mails and questions, price was great & easy to order. my phone arrived here in Israel well packaged and protected, everything is as promised and overall I'm very happy with my purchase and would recommand them to anyone.

Approximate cost: $750

davidd63
#2 in Torrens Park SA
1 review · 255 points
verified email - 02 May 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Absolutely brilliant. After having the htc one delayed 7 times, having ordered through Australian and English companies, personal digital understood my frustration, and got me the unobtainable htc one in my hands, the next working day, thus ending 2 months of frustration. I cannot speak highly enough of them.

ranar
1 review · 0 points
verified email - 18 Apr 2013
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

Very easy ordering on the phone, with price matching another cheaper site.
Phones and power adapters arrived promptly for pick-up.

verified email - 11 Apr 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great shopping experience. Shopped on-line via ebay. Item cost was cheap and postage was quick. I'd have no problem shopping with them again and can highly recommend them

verified email - 11 Apr 2013
Service Rating
4.0
Quality Rating
2.0
Value Rating
4.0

I purchased a Blackberry from Personal digital a few weeks ago.

The phones were clearly marked that they were Hong Kong stock on the website, so I enquired about what exactly that meant and they assured me that not only would they send me a power adapter for the foreign power plug but that the installed language would definitely be English.

Unfortunately when the phone arrived it did have it's promised power adapter however it's installed language was Cantonese/Chinese.

Luckily I came across a great Youtube video that explained how to change the language back to English step by step and I advise anyone else in a similar situation to do the same.

As much as it was a great annoyance, with all of that said; The price was right, the phone arrived on time and well packaged and the online customer service staff were very helpful and quick to respond.

I would recommend the seller, just with caution.

Approximate cost: $300

michaele13
#10 in Canberra ACT
1 review · 405 points
11 Nov 2012
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

Ordering online was easy delivery was quick and products were as expected, great to see an an Australian address - no disappointments here

verified email - 15 Oct 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Personal Digital was great, after weeks of searching for an aussie supplier of 7.7'' samsung tab to be covered by aussie consumer laws I found them via WOMO. Have office in Sydney to get goods if wish not to buy online as I didn't. I queried high price & they fixed immediately. Rec'd advice re claiming back GST as about to travel which I'd not thought of so think that above & beyond service. All in all a seamless experience & so glad I hung out for device from aussie supplier, the device is great too, best screen ever which is why I wanted that model & small enough to fit in handbag.Would use PD again.

Approximate cost: $500